Helpdesk team leader Work, Jobs in Durham, Dur (with Salaries)

Assessment and Awards Officer
Durham County Council —Durham
- £26,403 - £28,598 a year
- Full-time
- Hybrid work
- English
- Time management
- Annual leave
5h
Domestic Abuse Financial Inclusion Support Officer
Durham County Council —Durham
- £35,412 - £39,152 a year
- Temporary
- Hybrid work
- Annual leave
9d
Residential Worker
Durham County Council —Durham
- £30,024 - £33,699 a year
- Weekend availability
- Annual leave
7d
Positive Journeys Support
Durham County Council —Durham
- £26,403 - £28,598 a year
- Part-time
- Hybrid work
- Annual leave
5h
Assistant Team Manager
Durham County Council —Durham
- £44,075 - £48,226 a year
- Full-time
- Hybrid work
- Annual leave
7d
Teller (Type 1) RBWM
HSBC Global Services Limited —Middlesbrough
- From £25,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
NETPark Assistant Manager
Durham County Council —Durham
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
- Project management
- Annual leave
7d
Residential Workers
Durham County Council —Durham
- £30,024 - £33,699 a year
- Temporary
- Childcare
- Working with children
- School
14d
Business Rates Officer
Durham County Council —Durham
- £26,403 - £28,598 a year
- Full-time
- Hybrid work
- English
- Time management
- Annual leave
5h
Universal Banker (Type 2) RBWM
HSBC Global Services Limited —Hexham
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
8d
Social Care Officer
Durham County Council —Durham
- £28,142 - £31,022 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
13d
Employer Engagement Coordinator
Durham County Council —Durham
- £38,220 - £41,771 a year
- Temporary
- Hybrid work
- Business
- Annual leave
2d
Waste Project Officer
Durham County Council —Durham
- £32,597 - £36,363 a year
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- IT
- Annual leave
12d
Durham Cares Sufficiency Delivery Lead
Durham County Council —Durham
- £44,075 - £48,226 a year
- Temporary
- Hybrid work
- Annual leave
12d
Sufficiency Support Officer
Durham County Council —Durham
- £28,142 - £31,022 a year
- Temporary
- Hybrid work
- Annual leave
8d
Team Leaders
Durham County Council —Durham
- £32,597 - £36,363 a year
- Weekend availability
- Childcare
- Leadership
- Communication skills
14d
Business Services Senior Co-ordinator
Durham County Council —Durham
- £30,024 - £33,699 a year
- Temporary
- Hybrid work
- Management
- Administrative experience
- Supervising experience
- Annual leave
5d
Young Person's Advisor
Durham County Council —Durham
- £32,597 - £36,363 a year
- Temporary
- Hybrid work
- Annual leave
8d
Care Leaver Homelessness Prevention Specialist
Durham County Council —Durham
- £38,220 - £41,771 a year
- Temporary
- Hybrid work
- Driving
- Annual leave
6d
Home Care and Support Worker
Durham County Council —Durham
- £12,791.50 - £13,412.00 a year
- Temporary
- Hybrid work
- No experience needed
- Communication skills
- Annual leave
6d

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Assessment and Awards Officer

Durham County Council -
Durham

Apply Now

Job details

Permanent | Full-time
£26,403 - £28,598 a year
5 hours ago

Benefits

Annual leave
Company pension

Qualifications

English
Time management

Full job description

Do you have experience of dealing with members of the public in a caring and responsive manner? Do you have good organisational, numerical and time management skills and are eager to learn? If so, come and join our Assessment and Awards Team.

WHAT IS INVOLVED?
You will work within the Awards (Council Tax) Team and will be responsible for maintaining Council Tax liabilities, exemptions and discounts and assessing claims for Housing Benefit and Council Tax Reduction.

We are a supportive and enthusiastic team who provide a number of key front-line council functions, such as Council Tax and Housing Benefits, to residents throughout the County.

You will receive full training, support, and mentoring, not only from your managers but also from your colleagues. The training will complement and develop the skills you already have.

We encourage you to contact Darren Glasper via email at [email protected] to arrange an informal discussion about the role.

WHAT WILL I NEED?
You should have a relevant Level 2 qualification or equivalent and/or have Experience of working in a finance or similar environment.

Where our roles are customer facing and you are required to speak to members of the public, you will be required to demonstrate the ability to speak fluent English. This is a requirement under Part 7 of the Immigration Act 2016. Please refer to the attached Person Specification for the full criteria.

If successful, you will be required to apply for a Basic Disclosure

INTERVIEWS
Interviews will be held on 6th and 7th July 2026.

We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

OUR OFFER TO YOU
We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website.

Rewards and benefits are subject to individual terms and conditions.

EQUALITY, DIVERSITY, AND INCLUSION
We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled and neurodivergent people and offer support throughout the recruitment process.

HOW TO APPLY
Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the Person Specification section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted.

Please visit our website to understand our position on using AI to support your application and for guidance on completing your application.

If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or via email [email protected]

All correspondence relating to your application will be sent from [email protected]. Kindly check your spam/junk folder regularly to ensure you dont miss any updates.

CONNECT WITH US
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Apply Now

Refine Your Search

helpdesk team leader jobs in durham, dur

Assessment and Awards Officer

Domestic Abuse Financial Inclusion Support Officer

Residential Worker

Positive Journeys Support

Assistant Team Manager

Teller (Type 1) RBWM

NETPark Assistant Manager

Residential Workers

Business Rates Officer

Universal Banker (Type 2) RBWM

Social Care Officer

Employer Engagement Coordinator

Waste Project Officer

Durham Cares Sufficiency Delivery Lead

Sufficiency Support Officer

Team Leaders

Business Services Senior Co-ordinator

Young Person's Advisor

Care Leaver Homelessness Prevention Specialist

Home Care and Support Worker

I want to receive the latest job alerts for helpdesk team leader in durham, dur

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