Service consultant Work, Jobs in Durham, Dur (with Salaries)

Customer Service Consultant
HSBC Global Services Limited —Sunderland
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
4d
Sales Consultant
JT Dove Limited —Houghton le Spring
- Full-time
- Sales
- Customer service
- In-person
- Free parking
- Profit sharing
Quick apply
4d
Sales Consultant
Arnold Clark —Birtley
- £0.01 a year
- Sales
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
Sales Consultant - Government Contracts
JT Dove Limited —Chester-le-Street
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Annual leave
- Employee discount
Quick apply
4d
Part Time Lettings Negotiator/ Property Consultant
Taylored Lets —Wallsend
- £18,000 a year
- Part-time
- Sales
- Customer service
- Driving
Quick apply
12d
Client Accounting Assistant
youngsRPS —Hexham
- £25,000 - £28,000 a year
- Part-time
- Microsoft Excel
- Administrative experience
- Accounting
- Annual leave
Quick apply
2d
Property Sales Consultant
iamproperty & iamsold —Newcastle upon Tyne
- £28,000 a year
- Full-time
- Sales
- Computer literacy
- Organisational skills
- Annual leave
Quick apply
12d
Sales Consultant (Construction: Saunas) £30k (£50k+ OTE)
Finnmark Limited —Spennymoor
- From £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Free parking
- Annual leave
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Gateshead
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Retail Assistant (Fitting Consultant)
Bravissimo —Newcastle upon Tyne
- £12.71 - £12.90 an hour
- Weekend availability
- Employee discount
Quick apply
Universal Banker (Type 2) RBWM
HSBC Global Services Limited —Hexham
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
12d
Scrub Nurse
SpaMedica —Stockton-on-Tees
- £35,074 - £38,829 a year
- Full-time
- Employee discount
- Referral programme
Quick apply
Trainee Transport Compliance Consultant
Logico NE Limited —Newton Aycliffe
- From £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
10d
Business Energy Specialist
EC Business Solutions —Hebburn
- £30,000 - £35,000 a year
- Full-time
- Sales
- Customer service
- Driving
- Annual leave
- Employee discount
Quick apply
Junior Commercial Advisor
Verisure Services (UK) Limited —Gateshead
- £3,800 a month
- Full-time
Quick apply
Managing Consultant
Leighton —Newcastle upon Tyne
- Full-time
- Hybrid work
- Management
- AWS
- Agile
- Annual leave
Quick apply
Retail Sales Advisor - Gateshead
Oak Furnitureland —Gateshead
- £51,051 - £56,731 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Stockton-on-Tees
- £3,800 a month
- Full-time
- Sales
Quick apply
Cell Site Analyst
Keith Borer Consultants —Durham
- Full-time
- Employee assistance programme
- Employee discount
Senior Consultant (Value Communications & Market Access)
Maverex Limited —Newcastle upon Tyne
- £48,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Management
- Doctoral degree
- Free parking
- Paid training
Quick apply
3d

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service consultant jobs near durham, dur

Customer Service Consultant

HSBC Global Services Limited -
Sunderland

Apply Now

Job details

Full-time
From £27,200 a year
4 days ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Communication skills

Full job description

What you'll do

The role of a Customer Service Consultant is to provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to bank with us. Our Customer Service Consultants actively raise fraud awareness protecting our customers and will identify and support those who are in potentially vulnerable situations or have more complex needs ensuring financial inclusion for all.

We are looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful but is not essential. what we are really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we are passionate about coaching and developing our people, you will have access to our learning platform and the opportunity to develop yourself and your career further.

Within this role you will:

Play a pivotal role within our Branch Customer Service Team by being the first point of contact for our customers, take ownership of their individual needs and deliver an exceptional customer experience.
Play an integral part in customer education around HSBC digital services and fraud awareness.
Identify customers who are in vulnerable situations and determine the best way we can support them.
Help our customers with more complex banking needs to ensure they feel supported in their choices.

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers.
The ability to take ownership of customer enquiries through to resolution, you will pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly & efficient service.
Be resilient to a continuous changing environment.

When & Where you'll work

Our Full-Time roles are 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday) This is a full time position that requires you to work 35 hours per week. Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application. There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training

You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Consultant training course is 9 days in total split over 3 weeks.

As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get!

We offer an attractive starting salary of £27,200 based on 35 hours per week, plus an annual discretionary performance bonus.

You will also receive:

Over six weeks’ holiday. This includes bank and public holidays with the option to buy more.
Perks at Work Benefit where you will be able to access to 30,000+ national & local employee discounts.
A market-leading employer Pension contribution
BUPA Healthcare
Life Assurance, equivalent to four times your annual salary
Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more.
Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500

Apply Now

Refine Your Search

service consultant jobs in durham, dur

Customer Service Consultant

Sales Consultant

Sales Consultant

Sales Consultant - Government Contracts

Part Time Lettings Negotiator/ Property Consultant

Client Accounting Assistant

Property Sales Consultant

Sales Consultant (Construction: Saunas) £30k (£50k+ OTE)

JUNIOR SALES CONSULTANT

Retail Assistant (Fitting Consultant)

Universal Banker (Type 2) RBWM

Scrub Nurse

Trainee Transport Compliance Consultant

Business Energy Specialist

Junior Commercial Advisor

Managing Consultant

Retail Sales Advisor - Gateshead

JUNIOR SALES ADVISOR

Cell Site Analyst

Senior Consultant (Value Communications & Market Access)

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