customer experience specialist Work, Jobs in durham, eng (with Salaries)

Customer Liaison Officer
Equans —Seaham
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
Care Home Administrator
Barchester Healthcare —Birtley
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Quick apply
Operational Support
John Cullerton & Sons Ltd —Durham
- £13 - £15 an hour
- Full-time
- Maintenance
- Microsoft Office
- Analysis skills
- Annual leave
- Sick pay
Quick apply
3d
Area Sales Executive
WeBuyAnyCar —Durham
- £28,200 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
Entry Level Digital Forensic Mobile Phone Specialist
Keith Borer Consultants —Durham
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Customer Services Specialist
Nuby UK —Birtley
- £23,000 - £25,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Free parking
- Store discount
Quick apply
11d
Applications and Development Specialists
Durham County Council —Durham
- £40,777 - £45,091 a year
- Full-time
- Hybrid work
- Azure
- Oracle
- Annual leave
14d
Learning and Teaching Coordinator
Durham University —Durham
- £27,319 - £30,378 a year
- Full-time
- Microsoft Excel
- English
- University
- Annual leave
- Employee assistance programme
Claim Handler
Northgate Vehicle Hire —Darlington
- £24,854 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
Primary Outreach Support Worker
Durham County Council —Durham
- £32,597 - £36,363 a year
- Full-time
- English
- Driving
- School
- Annual leave
2d
Department Coordinator (Fixed Term)
Durham University —Durham
- £27,319 - £30,378 a year
- English
- University
- Organisational skills
- Annual leave
- Employee assistance programme
8d
Service Desk Apprenticeship (September 2026)
Waterstons —Durham
- £20,000 - £26,500 a year
- Monday to Friday
- Customer service
- English
- IT
Customer Assistant - InStore Bakery - Bishop Auckland
Marks & Spencer —Durham
- £13.74 an hour
- Part-time
- Bakery
- Employee discount
Learning and Skills Advisor- Customer Experience
Gateshead Council —Gateshead
- £25,989 - £26,403 a year
- Full-time
- Hybrid work
- Childcare
- Customer service
- English
- Annual leave
- Employee discount
1d
Technical Support Specialist
Eque2 —Newcastle upon Tyne
- Hybrid work
- Customer service
- SQL
- Travel
FSM Administration Support
Tees, Esk and Wear Valleys NHS Trust —Sherburn ED
- £25,760 - £27,476 a year
- Part-time
- Customer service
- Word processing
- Microsoft Office
11d
Senior Change Manager
Durham University —Durham
- £47,389 - £56,535 a year
- Full-time
- Hybrid work
- University
- No degree
- Communication skills
- Annual leave
- Employee assistance programme
Customer Relations Specialist
iamproperty & iamsold —Newcastle upon Tyne
- £25,800 a year
- Full-time
- Communication skills
- Annual leave
Quick apply
5d
Service Desk Apprenticeship (September 2026)
Waterstons Ltd —Durham
- £20,000 - £26,500 a year
- Monday to Friday
- Customer service
- English
- IT
Account Development Manager - NHS Fleet Solutions
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Seaton Delaval
- £48,117 a year
- Full-time
2d

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Customer Liaison Officer

Equans -
Seaham

Apply Now

Job details

Permanent | Full-time

Benefits

Cycle to work scheme
Annual leave
Discounted gym membership
Employee assistance programme
Employee discount
Referral programme

Qualifications

Customer service
Computer literacy
Microsoft Office

Full job description

Customer Liaison Officer

Offer ID:

84853

Job:

Support Functions / Admin Support

Contract type:

Permanent

Schedule:

Full-Time

Country:

United Kingdom

Equans is looking for a Customer Liaison Officer to join our team in Seaham on a permanent basis.

This is a full time role. On offer is a competitive salary, company vehicle and benefits package.

WHAT WILL YOU DELIVER?

To provide consultation and support to residents prior to, during and after works to their homes, ensuring high levels of customer satisfaction
Managing the customer/resident journey whilst following the client and company engagement procedures
To develop effective working relationships with residents, clients, subcontractors, site-based personnel, local stakeholders, the local community and the Customer Care Department
Carry out choice events, consultation events and individual consultation with residents regarding future work.
Carry out individual resident inductions to include - introduction to Equans, the CLO/RLO
process, scope of works, property and personal belongings condition surveys inclusive of photographs for evidence
Complete resident profiling and work with the site management team to implement effective working practices and discuss with the Client’s customer care team where appropriate
Agree access arrangements with the resident and book appointments to enable the work to their home
Organise and provide support needs: packing boxes, dust sheets, storage and other facilities
as required and agreed.

WHAT CAN WE OFFER YOU?

On offer is a competitive salary, car and benefits package, which includes;

24 days annual leave (+ public holidays)
Life Cover equivalent to 1.5 times annual salary
Employee discount shopping schemes on major brands and retailers
Gym membership discounts
Cycle to work scheme
Holiday purchase scheme
2 corporate social responsibility days per year
Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
Attractive Employee Referral Rewards Scheme
Access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
24/7 Employee Assistance Program and access to mental wellbeing app

WHO ARE WE LOOKING FOR?

Previous experience within a customer service based role
Previous resident liaison experience within the construction / social housing sector
Basic understanding of construction and social housing
Familiarisation of GDPR regulations
Computer literate in MS office

WHO ARE WE?

Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.

In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

Equans is a Bouygues group company.

WHAT'S NEXT?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

EQNENG

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.

Place:

Workplace : Seaham United Kingdom

Apply Now

Refine Your Search

customer experience specialist jobs in durham, eng

Customer Liaison Officer

Care Home Administrator

Operational Support

Area Sales Executive

Entry Level Digital Forensic Mobile Phone Specialist

Customer Services Specialist

Applications and Development Specialists

Learning and Teaching Coordinator

Claim Handler

Primary Outreach Support Worker

Department Coordinator (Fixed Term)

Service Desk Apprenticeship (September 2026)

Customer Assistant - InStore Bakery - Bishop Auckland

Learning and Skills Advisor- Customer Experience

Technical Support Specialist

FSM Administration Support

Senior Change Manager

Customer Relations Specialist

Service Desk Apprenticeship (September 2026)

Account Development Manager - NHS Fleet Solutions

I want to receive the latest job alerts for customer experience specialist in durham, eng

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