Helpdesk team leader Work, Jobs in Durham, Eng (with Salaries)

Domestic Abuse Financial Inclusion Support Officer
Durham County Council —Durham
- £35,412 - £39,152 a year
- Temporary
- Hybrid work
- Annual leave
8d
Residential Worker
Durham County Council —Durham
- £30,024 - £33,699 a year
- Weekend availability
- Annual leave
6d
Assistant Team Manager
Durham County Council —Durham
- £44,075 - £48,226 a year
- Full-time
- Hybrid work
- Annual leave
6d
Teller (Type 1) RBWM
HSBC Global Services Limited —Middlesbrough
- From £25,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
NETPark Assistant Manager
Durham County Council —Durham
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
- Project management
- Annual leave
6d
Residential Workers
Durham County Council —Durham
- £30,024 - £33,699 a year
- Temporary
- Childcare
- Working with children
- School
13d
Universal Banker (Type 2) RBWM
HSBC Global Services Limited —Hexham
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
7d
Social Care Officer
Durham County Council —Durham
- £28,142 - £31,022 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
12d
Employer Engagement Coordinator
Durham County Council —Durham
- £38,220 - £41,771 a year
- Temporary
- Hybrid work
- Business
- Annual leave
1d
Waste Project Officer
Durham County Council —Durham
- £32,597 - £36,363 a year
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- IT
- Annual leave
11d
Durham Cares Sufficiency Delivery Lead
Durham County Council —Durham
- £44,075 - £48,226 a year
- Temporary
- Hybrid work
- Annual leave
11d
Sufficiency Support Officer
Durham County Council —Durham
- £28,142 - £31,022 a year
- Temporary
- Hybrid work
- Annual leave
7d
Team Leaders
Durham County Council —Durham
- £32,597 - £36,363 a year
- Weekend availability
- Childcare
- Leadership
- Communication skills
13d
Business Services Senior Co-ordinator
Durham County Council —Durham
- £30,024 - £33,699 a year
- Temporary
- Hybrid work
- Management
- Administrative experience
- Supervising experience
- Annual leave
4d
Young Person's Advisor
Durham County Council —Durham
- £32,597 - £36,363 a year
- Temporary
- Hybrid work
- Annual leave
7d
Care Leaver Homelessness Prevention Specialist
Durham County Council —Durham
- £38,220 - £41,771 a year
- Temporary
- Hybrid work
- Driving
- Annual leave
5d
Home Care and Support Worker
Durham County Council —Durham
- £12,791.50 - £13,412.00 a year
- Temporary
- Hybrid work
- No experience needed
- Communication skills
- Annual leave
5d
Safeguarding Team Manager
Durham County Council —Durham
- £50,269 - £54,495 a year
- Full-time
- Hybrid work
- Nursing
- Annual leave
12d
Care Resource Specialist
Durham County Council —Durham
- £38,220 - £41,771 a year
- Temporary
- Hybrid work
- Annual leave
11d
Deputy Manager
Durham County Council —Durham
- £40,777 - £45,091 a year
- Full-time
- Management
- Care plans
13d

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Domestic Abuse Financial Inclusion Support Officer

Durham County Council -
Durham

Apply Now

Job details

Temporary | Full-time
£35,412 - £39,152 a year
8 days ago

Benefits

Financial planning services
Annual leave
Company pension

Full job description

Domestic Abuse Financial Inclusion Support Officer (Temporary - 3 years, 37 hpw).

This role presents a valuable opportunity to offer advice and practical support to individuals affected by domestic abuse, including economic abuse, who are residing in safe accommodation across County Durham. The Domestic Abuse Financial Inclusion Support Officer will provide guidance and representation on social security benefits, alongside delivering comprehensive financial advice and assistance tailored to individual needs.

The Financial Inclusion Support Programme is committed to exploring innovative approaches to tackling child poverty. Its primary aim is to proactively support families by alleviating financial hardship through personalised, one-to-one support. The programme focuses initially on welfare rights and education entitlements, helping individuals understand and access the benefits available to them, while also offering support with debt resolution.

WHAT IS INVOLVED?
You will manage a caseload of individuals affected by domestic abuse, providing advice on financial support and assistance, with a particular focus on social security benefits. The role will also involve liaising with and referring clients to appropriate advice agencies and service providers, ensuring a coordinated approach to promoting financial wellbeing.

You will deliver a comprehensive range of financial advice and support services through multiple communication channels, including face-to-face appointments, telephone, and online provision. This will include offering guidance on financial support options, with a strong emphasis on maximising access to social security benefits.

You will contribute to effective partnership working by engaging with children, young people, and parents/carers who are impacted by domestic abuse. The role requires active collaboration and consultation across a wide network of partners, including the voluntary and community sector (VCS), Local Authority teams, and other service providers and agencies.

We encourage you to contact Julia Waterhouse via email at [email protected] to arrange an informal discussion about the role.

WHAT WILL I NEED?

A Level 4 qualification in a relevant subject.

Please refer to the attached Person Specification for the full criteria.

If successful, you will be required to apply for a Disclosure and Barring Service Enhanced Disclosure.

Our commitment to safeguarding
Durham County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all employees and volunteers to share this commitment. This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore if successful in your application, an Enhanced Disclosure and Barring Service (DBS) check will be sought inclusive of a check of the Childrens Barred List and Adults Barred List, due to the position working in regulated activity.

Applicants should be aware that the DBS check will disclose both spent and unspent convictions, cautions, reprimands and warnings, in line with current legislation and will confirm whether an individual is barred from working with children, adults, or both.

INTERVIEWS
Interviews will be held week commencing 22nd June 2026.

We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

OUR OFFER TO YOU
We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website

Rewards and benefits are subject to individual terms and conditions.

EQUALITY, DIVERSITY, AND INCLUSION
We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled and neurodivergent people and offer support throughout the recruitment process.

HOW TO APPLY
Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the Person Specification section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted.

Please visit our website to understand our position on using AI to support your application and for guidance on completing your application.

If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or via email [email protected]

All correspondence relating to your application will be sent from [email protected]. Kindly check your spam/junk folder regularly to ensure you dont miss any updates.

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Refine Your Search

helpdesk team leader jobs in durham, eng

Domestic Abuse Financial Inclusion Support Officer

Residential Worker

Assistant Team Manager

Teller (Type 1) RBWM

NETPark Assistant Manager

Residential Workers

Universal Banker (Type 2) RBWM

Social Care Officer

Employer Engagement Coordinator

Waste Project Officer

Durham Cares Sufficiency Delivery Lead

Sufficiency Support Officer

Team Leaders

Business Services Senior Co-ordinator

Young Person's Advisor

Care Leaver Homelessness Prevention Specialist

Home Care and Support Worker

Safeguarding Team Manager

Care Resource Specialist

Deputy Manager

I want to receive the latest job alerts for helpdesk team leader in durham, eng

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