Client services occupations Work, Jobs in Dursley, Gls (with Salaries)

Client Relations Assistant (Fixed Term Contract)
Holland Cooper —Cheltenham
- £26,500 a year
- Temporary
- CRM software
- Salesforce
- Continuous improvement
- Store discount
- Employee assistance programme
Quick apply
Client Relations Assistant
Holland Cooper —Cheltenham
- £26,500 a year
- Full-time
- CRM software
- Salesforce
- Continuous improvement
- Store discount
- Employee assistance programme
Quick apply
National Account Coordinator
Yate Supplies —Bristol
- £25,250.16 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Presentation skills
- Health & wellbeing programme
- Employee discount
Quick apply
Customer Relationship Manager
Ecotricity —Stroud
- £29,410 - £30,210 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Organisational skills
- Work from home
- Employee discount
Quick apply
11d
Project and Engagement Coordinator- Full time
getUBetter —Bristol
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Salesforce
- Data analysis skills
- English
- Annual leave
- Work from home
Quick apply
6d
Customer Experience Agent
CitySprint —Bristol
- £26,811.20 a year
- Temporary
- Salesforce
- Communication skills
- Time management
- Annual leave
Quick apply
Client Relationship & Account Manager
Pocket Intelligence Limited —Bristol
- £26,000 - £35,000 a year
- Weekend availability
- Hybrid work
- Hospitality
- Customer service
- English
- Free parking
- Annual leave
Quick apply
5d
Onboarding Coordinator
Tracey Moloney Family Law —Chippenham
- £26,000 - £30,000 a year
- Full-time
- In-person
- Free parking
Quick apply
14d
Client Services Account Handler
eXPD8 —Bristol
- Call to connect
- Hybrid work
- Microsoft Powerpoint
- Computer literacy
- Communication skills
- Life insurance
- Referral programme
Customer Service Representative
Reconomy Connect —Bristol
- Full-time
- Microsoft Word
- Computer literacy
- In-person
- Store discount
- Employee assistance programme
12d
Client Service Advisor
Metric Group Ltd —Swindon
- £26,403.49 a year
- Full-time
- CRM software
- English
- Conflict management
- Free parking
- Store discount
Quick apply
Customer Start Up Co-ordinator
Elis —Chepstow
- Call to connect
- Contracts
- Communication skills
- Employee assistance programme
- Employee discount
End of Contract Customer Support Assistant
Ayvens —Bristol
- £27,030 a year
- Full-time
- Microsoft Word
- Communication skills
- Time management
- Free parking
- Annual leave
Fan Engagement Manager
Gloucester Rugby —Gloucester
- £30,000 a year
- Weekend availability
- CRM software
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
7d
Commercial and Roofing Customer Support Agent
Ecovision Asset Management —Quedgeley
- £25,320 - £28,000 a year
- Full-time
- Hybrid work
- Salesforce
- Hotel
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
3d
Client Customer Service Advisor (Client Partner)
First Intuition —Bristol
- Full-time
- Hybrid work
- Time management
Quick apply
Customer Account Manager
Cleveland Cable Co Ltd —Bristol
- Full-time
- In-person
- Free parking
- Employee discount
Quick apply
4d
Customer Service Repairs Executive
Ultra Electronics —Cheltenham
- Full-time
- ERP systems
13d
Senior Customer Success Manager
SBS —Bristol
- Hybrid work
- Communication skills
- Annual leave
12d
Customer Support Executive - German Speaking
Shiner —Bristol
- £27,600 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Computer literacy
- English
- Work from home
Quick apply
12d

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client services occupations jobs near dursley, gls

Client Relations Assistant (Fixed Term Contract)

Holland Cooper -
Cheltenham

Quick apply

Job details

Temporary
£26,500 a year

Benefits

Store discount
Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Live chat
CRM software
Salesforce
Internal department liaison
Complaint handling
Continuous improvement
Customer interaction
Communication skills

Full job description

Founded in 2008, Holland Cooper is a luxury British lifestyle brand renowned for its timeless design, exceptional craftsmanship, and distinctive blend of heritage and modern sophistication. With a strong focus on tailoring, premium fabrics, and elevated styling, the brand has built a loyal global following and a powerful visual identity. At Holland Cooper, creativity, attention to detail, and commercial awareness sit at the heart of everything we do.

We're looking for a Client Relations Assistant to join us on a fixed-term contract from 1 November to 1 February, supporting the team through our peak trading period. This is a full-time role, working 9:00am–5:30pm Monday to Friday, with flexibility expected around weekends and extended hours during November and December.

You'll be part of a close-knit team delivering a premium, personalised experience across every customer touchpoint. If you're organised, personable, and take real pride in getting things right, we'd love to hear from you.

Key Responsibilities:

Deliver a premium, personalised customer experience across phone, email, chat and in-person interactions, meeting SLA requirements and personal KPIs.
Assist in resolving customer queries and complaints professionally, escalating complex issues to management in line with HC's tone of voice.
Support the team in monitoring and maintaining group KPIs and team objectives.
Maintain accurate client records in CRM systems and keep order statuses up to date.
Assist in the implementation and ongoing management of customer experience initiatives and process improvements, including cross-departmental communications and shared worksheets.
Support the administrative duties of the Client Relations team within the order management process.
Manage and update internal systems, working alongside departments including exports, ecommerce, warehouse and finance.
Contribute to weekly team meetings, bringing ideas for continuous improvement to the customer journey.
Maintain up-to-date knowledge of collections, product details and brand heritage through ongoing training and seasonal updates.
Contribute to individual and team KPIs, identify recurring issues, and support continuous improvement initiatives to enhance service quality.

Key Competencies/Behaviours:

Warm, professional communicator with strong interpersonal skills, comfortable across phone, email and in-person interactions.
Highly organised with the ability to multitask and manage competing priorities calmly.
Customer-centric mindset with a genuine focus on quality and responsiveness.
Accurate and detail-oriented
Proactive and solutions-focused, able to use initiative without waiting to be asked
Adaptable and willing to learn new processes and tools quickly.
Flexible and reliable, including during extended peak trading hours.

Skills/Experience Required:

Experience in a customer service, client support or related role.
Familiarity with CRM systems and customer support tools.
Excellent verbal and written communication skills.

Benefits

Competitive salary
25 Days Holiday plus bank holidays
Have your Birthday Day off on us to celebrate you
Increased benefits with length of service (e.g. holiday, pension contributions)
Enhanced Maternity and Paternity pay
Generous staff discount and staff shop available
Fresh fruit and pastries delivered weekly
Cycle to Work Scheme
·Employee Assistance Programme, including mental health support

Pay: £26,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

client services occupations jobs in dursley, gls

Client Relations Assistant (Fixed Term Contract)

Client Relations Assistant

National Account Coordinator

Customer Relationship Manager

Project and Engagement Coordinator- Full time

Customer Experience Agent

Client Relationship & Account Manager

Onboarding Coordinator

Client Services Account Handler

Customer Service Representative

Client Service Advisor

Customer Start Up Co-ordinator

End of Contract Customer Support Assistant

Fan Engagement Manager

Commercial and Roofing Customer Support Agent

Client Customer Service Advisor (Client Partner)

Customer Account Manager

Customer Service Repairs Executive

Senior Customer Success Manager

Customer Support Executive - German Speaking

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