Customer account Work, Jobs in Duxford, Cam (with Salaries)

Customer Success Manager
Cambridge Intelligence —Cambridge
- Hybrid work
- Negotiation
- Annual leave
Receptionist
NAB-Jones Lang LaSalle Services —Cambridge
- Full-time
- Hospitality
- Microsoft Outlook
- Customer service
Quick apply
2h
Sales Account Executive - New Business (Microsoft Security)
Softwerx —Cambridge
- £40,000 - £50,000 a year
- Hybrid work
- Sales
Business Development & Sales Coordinator
Mezz Floors UK Limited —Haverhill
- From £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Business development
- Free parking
Quick apply
Senior Customer Service Advisor
Barclays —Cambridge
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Sales Executive
Lynx Fuels —Royston
- £28,000 - £33,000 a year
- Full-time
- Management
- Sales
- Presentation skills
- Employee discount
Quick apply
10d
Accounts Assistant- Sales
M Group —Cambridge
- Microsoft Office
- Annual leave
- Employee assistance programme
7d
Customer Account Manager
Heatcon Composite Systems —Huntingdon
- £25,000 - £35,000 a year
- Full-time
- Sales
- Business development
- Analysis skills
Quick apply
7d
Customer Success Manager
Clarivate —Cambridge
- Full-time
- Hybrid work
- Salesforce
- Bachelor's degree
- No degree
Onboarding Client Accountant
Encore —Cambridge
- £35,000 - £40,000 a month
- Full-time
- Remote
- Microsoft Excel
- Analysis skills
- Accounting
Quick apply
Customer Service Representative
Element Materials Technology —Hitchin
- Microsoft Word
- CRM software
- Microsoft Excel
- Employee discount
- Referral programme
3d
Customer Account Manager - Huntingdon
Construo —Huntingdon
- £30,000 - £40,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
Renewals Sales Representative
Redgate —Cambridge
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Communication skills
Client Account/Relationship Manager
S2 Partnership —Elsworth
- Full-time
- Microsoft Office
- Business development
- Communication skills
- Annual leave
- Life insurance
Quick apply
9d
Junior Customer Onboarding Administrator
Its Lolly —Braintree
- £25,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Free parking
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Cambridge
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Client Relationship Manager (Maternity Cover)
Source Facilties Maintenance Limited —Bishop's Stortford
- Up to £40,000 a year
- Temporary
- Hybrid work
- CRM software
- Maintenance
- Administrative experience
Quick apply
3d
Client Support Administrator
S2 Partnership —Elsworth
- Full-time
- Microsoft Office
- Communication skills
- Annual leave
- Life insurance
Quick apply
Junior Service Charge Accountant
Encore —Cambridge
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Cambridge
- £3,800 a month
- Full-time
- Sales
Quick apply

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Customer Success Manager

Cambridge Intelligence
Cambridge

Apply Now

Job details

Benefits

Cycle to work scheme
Annual leave
Company pension

Qualifications

Data visualisation
Account management
Negotiation

Full job description

As a Customer Success Manager at Cambridge Intelligence, you’ll join our Customer Success team to build and maintain strong relationships with our customers and help them identify and resolve any issues.

What’s involved?

You’ll be the first point of contact when a customer signs up for one of our products, and this is where you’ll get to finely tune your excellent customer relationship building skills.

You'll onboard new customers, be responsible for key account management, including renewals, account development but also host product update/roadmap sessions. You’ll also follow up with customers on ad hoc support incidents, and collaborate with the team and our Head of Customer Success regarding any issues to ensure the highest levels of customer care.

Who’s the ideal candidate?

Our products are market-leading developer toolkits for data visualization. It’ll be your job to ensure our customers get the most out of them.

To thrive in this role, you should relish working with cutting edge technology and enjoy liaising with product teams within our customers’ organisations. You’ll enjoy the culture of working in an SME and seeing your contribution make a huge difference to the overall success of our growing business.

With account management experience you’ll have a technical appreciation for software and web technologies, and have some experience working in a customer success or renewals role. You’ll be a people-person and enjoy establishing an ongoing rapport with the customer’s team, specifically developers, product managers and business executives. You’ll be able to communicate easily at all levels and enjoy nurturing those relationships and seeing them grow.

You might also have experience of:

Negotiating and managing commercial agreements
Working with data visualization products or web related technologies

Who you'll work with

You’ll work alongside two Customer Success Managers and report into the Customer Success Operations Manager as part of the wider Commercial team, collaborating cross-functionally with colleagues across the business to help customers achieve their goals.

Be yourself

We want to build a fair, respectful and welcoming company, where everyone feels at home. That means taking a long-term approach to equality, diversity and inclusion – not treating it as a tickbox exercise. With the help of our EDI group, we’re working to make every aspect of the business – including recruitment – fair, respectful and inclusive.

Benefits

Pension – up to 6% employer contribution
Medical and dental insurance (BUPA)
Hybrid working – typically 3 days in the office during onboarding, then 1–2 days per week
Up to 12% discretionary bonus
25 days annual leave
5 days of professional development paid for by the company
Death in service benefit
Flexible holiday benefits
Cycle scheme (fully funded by the company)
EV scheme (conditions apply)

You need to have the right to work in the UK. Unfortunately, we can't offer sponsorship either now or in the future.
Please, no agency approaches.

Apply Now

Refine Your Search

customer account jobs in duxford, cam

Customer Success Manager

Receptionist

Sales Account Executive - New Business (Microsoft Security)

Business Development & Sales Coordinator

Senior Customer Service Advisor

Sales Executive

Accounts Assistant- Sales

Customer Account Manager

Customer Success Manager

Onboarding Client Accountant

Customer Service Representative

Customer Account Manager - Huntingdon

Renewals Sales Representative

Client Account/Relationship Manager

Junior Customer Onboarding Administrator

JUNIOR SALES CONSULTANT

Client Relationship Manager (Maternity Cover)

Client Support Administrator

Junior Service Charge Accountant

JUNIOR SALES ADVISOR

I want to receive the latest job alerts for customer account in duxford, cam

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