assistant director Work, Jobs in ealing, gtl (with Salaries)

Assistant Director, Customer Services
Ealing Council —Ealing
- £104,784 - £110,703 a year
- Full-time
- Customer service
- Project management
- Business
Personal Assistant to Managing Director
KLASSIC WHOLESALE LTD —Greenford
- £24,420.00 - £41,066.63 a year
- Full-time
- English
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
3d
Personal Assistant
Celestial Commercial Limited —London
- £20 - £30 an hour
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Annual leave
- Flexitime
Quick apply
1h
Assistant Director of People and Culture
Greater London Authority —London
- £135,000 a year
10d
Crematorium & Cemetery Assistant
WesterleighGroup —London
- From £26,842 a year
- Weekend availability
- Customer service
- IT
- Free parking
- Employee discount
Head of Resident Experience
Ealing Council —Ealing
- £85,755 - £90,315 a year
- Full-time
- Customer service
- No degree
- Communication skills
5d
Personal Assistant (PA) to Executive Director of Authorisations
Financial Conduct Authority —London
- £41,600 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
2d
Executive Assistant to Managing Director
olios investmants ltd —Beaconsfield
- £24,420.00 - £56,412.30 a year
- Full-time
- Microsoft Office
- Administrative experience
- QuickBooks
Quick apply
1d
Operations Assistant
Imperial College London —South Kensington
- £41,005 - £45,616 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- University
- Annual leave
2d
Executive Assistant
JOB SWITCH LTD —London
- £160 - £180 a day
- Annual leave
8d
Personal Assistant to: Director of Strategy & Director of Innovation
University College London Hospitals NHS Foundation Trust —London
- £38,488 - £46,852 a year
- Full-time
- Communication skills
9d
Agent’s Assistant to Talia Salomon (Company Director)
InterTalent —London
- Communication skills
4d
Personal Assistant to the Director of Services
Allkind —London
- £16,625 a year
- Part-time
- Communication skills
Executive Assistant, Design Agency
Koto —London
- £40,000 - £50,000 a year
- Hybrid work
- Google Suite
- Administrative experience
- Organisational skills
- Annual leave
- Work from home
Quick apply
2d
Executive Assistant to the Chair
The Nursing and Midwifery Council —London
- £44,065 - £48,961 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Executive Assistant to the Artistic Director & Executive Director
The Old Vic —London
- £46,440 a year
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Computer literacy
- Microsoft Office
Assistant Company Secretary
National Grid —London
- £67,000 - £83,000 a year
- IT
- Communication skills
2d
Assistant Director, Guest Experience - Jet
Four Seasons —London
- Full-time
- Hybrid work
- Customer service
- Hotel
- Travel
Personal Assistant to Director
Sky Happiness Property Management (UK) Company Limited —London
- £27,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
Executive Personal Assistant
NO Uniform —London
- From £45,000 a year
- Full-time
- Microsoft Powerpoint
- Hospitality
- Microsoft Excel
- Annual leave
- Sick pay
Quick apply
1d

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assistant director jobs near ealing, gtl

Assistant Director, Customer Services

Ealing Council -
Ealing

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Job details

Full-time
£104,784 - £110,703 a year

Benefits

Company pension

Qualifications

Business Management
Customer service
Project management
Business management
Business
Leadership
Communication skills

Full job description

We are seeking a dynamic and experienced Assistant Director of Customer Services to join our leadership team at Perceval House. This pivotal role is essential to the success and continued growth of the London Borough of Ealing’s commitment to delivering outstanding public services.

As Assistant Director, you will lead a diverse and dedicated team, driving customer-focused initiatives and ensuring the highest standards of service delivery across our borough. You will play a key role in shaping strategies that enhance customer experience, streamline service operations, and foster strong community engagement.

Key Responsibilities

Provide visionary and operational leadership for all customer services within the borough, ensuring services are accessible, efficient, and responsive to residents’ needs.
Develop and implement customer service strategies aligned with the Council’s objectives and priorities, promoting innovation and continuous improvement.
Manage and motivate a multidisciplinary team, fostering a culture of excellence, accountability, and collaboration.
Oversee the delivery of high-quality, inclusive, and equitable services across all customer touchpoints, including digital and face-to-face engagement.
Collaborate with internal departments, external partners, and stakeholders to enhance service integration and community satisfaction.
Monitor performance metrics, analyse customer feedback, and lead initiatives to improve service delivery and customer experience.
Ensure compliance with relevant legislation, policies, and best practices governing public sector customer services.
Manage budgets effectively, ensuring value for money and efficient allocation of resources.
Represent the Council at relevant meetings, forums, and public events, acting as an ambassador for our commitment to excellent customer service.

Person Specification & Qualifications

Proven senior leadership experience within customer services, preferably in the public sector or a related field.
Strong understanding of local government operations, public service delivery, and community engagement.
Excellent strategic planning, organisational, and project management skills.
Demonstrable ability to lead and inspire teams to achieve ambitious goals and deliver exceptional customer experiences.
Outstanding communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.
Experience managing complex budgets and resources, with a focus on efficiency and value for money.
Commitment to equality, diversity, and inclusion in service design and delivery.
Relevant professional qualifications or equivalent experience; a degree in public administration, business management, or a related discipline is desirable.

Why Join Us?

Joining the London Borough of Ealing means becoming part of a forward-thinking and inclusive organisation that values its employees and the communities it serves. You will benefit from:

A competitive salary package reflecting the importance of this senior leadership role.
Opportunities for professional development and career progression.
A supportive working environment committed to work-life balance.
Contribution to meaningful change that positively impacts residents’ lives.
Generous pension scheme and other public sector benefits.

How to Apply

If you are passionate about delivering excellent customer services and have the leadership skills to drive change within a vibrant council setting, we would love to hear from you. Please submit your CV and a supporting statement addressing how your skills, knowledge and experience meet the essential criteria on the person specification for the role, to [email protected] by 11:59pm on Sunday 7 June 2026.

Ealing Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive.

If you require any reasonable adjustments, please let us know about anything that would help you to demonstrate evidence that you meet the essential criteria for the role.

You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage.

It is an exciting time to join us, here at Ealing Council. If you would like to make a positive difference to our residents and borough, then we’re looking forward to hearing from you.

Please note all applications will be determined on merit.

This role is subject to Ealing Council’s enhanced vetting process.

Apply Now

Refine Your Search

assistant director jobs in ealing, gtl

Assistant Director, Customer Services

Personal Assistant to Managing Director

Personal Assistant

Assistant Director of People and Culture

Crematorium & Cemetery Assistant

Head of Resident Experience

Personal Assistant (PA) to Executive Director of Authorisations

Executive Assistant to Managing Director

Operations Assistant

Executive Assistant

Personal Assistant to: Director of Strategy & Director of Innovation

Agent’s Assistant to Talia Salomon (Company Director)

Personal Assistant to the Director of Services

Executive Assistant, Design Agency

Executive Assistant to the Chair

Executive Assistant to the Artistic Director & Executive Director

Assistant Company Secretary

Assistant Director, Guest Experience - Jet

Personal Assistant to Director

Executive Personal Assistant

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