front desk manager Work, Jobs in ealing, gtl (with Salaries)

Guest Service Manager
Holiday Inn Express Ealing London —London
- £26,500 - £27,000 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Employee discount
Quick apply
1d
Front Desk Manager / Duty Manager
Marriott International, Inc —London
- Full-time
- Hotel
- Employee discount
Front Office Manager - London Marriott Hotel Kensington
Marriott International, Inc —London
- £40,000 a year
- Full-time
- Hospitality
- Bar
- Management
- Employee discount
Reception Manager/Concierge Monday - Friday
CH&CO —London
- £40,170 a year
- 8 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee assistance programme
- Employee discount
12d
Day Concierge Team Leader
Rendall & Rittner —London
- £35,755 a year
- Overtime
- Employee assistance programme
Concierge Team Lead VA2726
Anabas —London
- £18.75 an hour
- Microsoft Office
- First Aid Certification
- Communication skills
13d
Front Office Manager
Thistle —London
- Full-time
- Hotel
- Analysis skills
- Communication skills
- Employee discount
- Referral programme
Quick apply
2d
Dental Receptionist & Patient Experience Lead
Hampstead Dental Studio —London
- £32,000 - £40,000 a year
- Full-time
- English
- In-person
- Nursing
Quick apply
2d
Assistant Front Office Manager
Richmond Hill Hotel —Richmond
- £34,000 a year
- Nights as needed
- Microsoft Office
- Hotel
- Employee discount
- Flexible schedule
Quick apply
Guest Experience Manager, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Guest services
- Leadership
- Employee assistance programme
- Sick pay
2d
Practice Manager/Receptionist
Brazilian Smile Ltd —London
- £35,000 - £45,000 a year
- Full-time
- Management
- Supervising experience
- Patient care
- Employee discount
Quick apply
Front Desk Manager (Maternity Cover)
Sanderson Hotel —London
- Weekend availability
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
Assistant Head Concierge
Marriott International, Inc —London
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee discount
8d
Front Office Manager
Cambridge House —London
- Weekend availability
- Hotel
- Leadership
- Communication skills
Quick apply
14d
Lifestyle & Travel Manager (Concierge Services)
ANAKINA LTD —London
- £35,000 - £45,000 a year
- Full-time
- Remote
- Hospitality
- English
- Administrative experience
- Work from home
Quick apply
2d
Assistant Front of House Manager
Sea Containers London —London
- Full-time
- Hospitality
- Hotel
- Analysis skills
- Employee assistance programme
- Employee discount
Front Office Manager
Marriott International, Inc —London
- Full-time
- Hospitality
- No experience needed
- Hotel
Guest Service Manager
Holiday Inn Express Limehouse —London
- Full-time
- Maintenance
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
14d
Front Office Duty Manager
Hyatt Place London Heathrow Airport —London
- Full-time
- Hotel
- Front desk
- Leadership
- Employee assistance programme
- Employee discount
6d
Assistant Front Office Manager
The Milestone Hotel and Residences —London
- £42,000 a year
- Weekend availability
- Management
- Hotel
- Organisational skills
- Employee assistance programme
- Referral programme
Quick apply

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Guest Service Manager

Holiday Inn Express Ealing London
London

Quick apply

Job details

Full-time
£26,500 - £27,000 a year
1 day ago

Benefits

Company pension
Employee discount

Qualifications

Hospitality
Supervising experience
Human resources
Front desk
Leadership
Communication skills
Hotel experience

Full job description

Guest Service Manager

Holiday Inn Express – Ealing, London

At Holiday Inn Express Ealing, we’re looking for exceptional individuals who are passionate about hospitality and committed to delivering outstanding guest experiences. Our 106-room hotel offers modern comfort with a warm, friendly service that stands out – even in the heart of London.

We are currently seeking a Guest Service Manager to join our dedicated team on a full-time basis. If you're motivated, professional, and bring personality and passion to everything you do, we want to hear from you.

About the Role

Reporting to the General Manager, the Guest Service Manager plays a key leadership role within the hotel. You’ll work closely with a small, dynamic team to ensure smooth daily operations, deliver excellent service, and handle guest feedback effectively. This is a hands-on, front-facing position where you’ll lead by example, motivating your team to exceed guest expectations at every opportunity.

You’ll need to be proactive, adaptable, and confident in decision-making, with a genuine passion for delivering hospitality that goes above and beyond.

Key Responsibilities

Lead, motivate and develop the front-of-house team to deliver exceptional guest service aligned with Holiday Inn Express brand standards.
Ensure team readiness at the start of each shift and provide support during busy periods.
Handle guest feedback and complaints with professionalism and efficiency, ensuring timely resolution and follow-up.
Promote a service culture where guest satisfaction is a top priority and positive feedback is regularly achieved.
Maintain a solid understanding of hotel systems and tools (e.g. HotelKey, credit card terminals, etc.).
Encourage continuous improvement, upskilling team members through coaching and hands-on training.
Ensure effective daily communication within the team and across departments.
Maintain strict security procedures and report any potential risks to the General Manager.

What We're Looking For

Previous experience in a similar supervisory or managerial role (e.g. Reception Team Leader or Assistant Front Office Manager).
Strong leadership and interpersonal skills, with a hands-on approach to problem solving.
Calm under pressure and capable of making sound decisions independently.
A passion for hospitality and genuine care for creating memorable guest experiences.
Excellent communication skills and a keen eye for detail.

What’s In It for You?

We believe in supporting our people so they can thrive – both professionally and personally. Here’s what we offer:

A competitive salary
Ongoing career development and training opportunities
Incentive and bonus programmes
Pension scheme
Discounted hotel room rates for you, your friends, and family
A supportive, friendly work environment with clear communication from leadership

Ready to Take the Next Step?

If you're an experienced hospitality professional ready to grow your career and make a real impact, we’d love to hear from you. Apply now by sending your CV – and take the first step toward joining our winning team at Holiday Inn Express Ealing.

Job Types: Full-time, Permanent

Pay: £26,500.00-£27,000.00 per year

Benefits:

Employee discount

Ability to commute/relocate:

London W13 9BP: reliably commute or plan to relocate before starting work (preferred)

Experience:

Hotel Reception in UK : 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

front desk manager jobs in ealing, gtl

Guest Service Manager

Front Desk Manager / Duty Manager

Front Office Manager - London Marriott Hotel Kensington

Reception Manager/Concierge Monday - Friday

Day Concierge Team Leader

Concierge Team Lead VA2726

Front Office Manager

Dental Receptionist & Patient Experience Lead

Assistant Front Office Manager

Guest Experience Manager, Pre-Opening - The St. Regis London

Practice Manager/Receptionist

Front Desk Manager (Maternity Cover)

Assistant Head Concierge

Front Office Manager

Lifestyle & Travel Manager (Concierge Services)

Assistant Front of House Manager

Front Office Manager

Guest Service Manager

Front Office Duty Manager

Assistant Front Office Manager

I want to receive the latest job alerts for front desk manager in ealing, gtl

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