Information manager Work, Jobs in Ealing, Gtl (with Salaries)

Operations Manager (WLC11)
Connect Health —Brentford
- Up to £50,000 a year
- 8 hour shift
- Microsoft Office
- Organisational skills
- Communication skills
- Annual leave
- Referral programme
4d
Practice Manager
Welbeck —London
- Hybrid work
- Continuous improvement
- Communication skills
9d
Customer Service Team Leader
Provide Care Solutions LTD —Greenford
- £43,000 a year
- Full-time
6d
Senior Customer Experience Manager
Macmillan Cancer Support —London
- £55,000 - £61,000 a year
- Hybrid work
- Management
- Customer service
- Continuous improvement
- Employee discount
- Flexible schedule
14d
Medical Information Client Manager / Team Lead
EVERSANA —London
- Full-time
- Remote
- English
- Microsoft Office
- Project management
Quick apply
Setting the Standard Compliance Officer
Ealing Council —Ealing
- £40,182 - £42,060 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
Engagement Manager
Prescient Healthcare Group —London
- Full-time
- Hybrid work
- Project management
- Bachelor's degree
- Leadership
- Flexible schedule
Quick apply
1d
Project and Change Manager
Bupa —London
- £70,000 a year
- Full-time
- Azure
- Project management
- Agile
- Annual leave
- Work from home
Quick apply
3d
Pay As You Go (PAYG) Integration and Test Lead
Network Rail —London
- £71,163 - £84,437 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- No degree
1d
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- No degree
Quick apply
Information Governance Officer
Lambeth Council —London
- £44,937 - £47,925 a year
- Full-time
- Hybrid work
- Microsoft Excel
- SharePoint
6d
Operations Coordinator
Eskan Electronics —Greenford
- £32,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Free parking
Quick apply
2d
Data and Analytics Manager
RHP —Teddington
- £86,483 a year
- Full-time
- Annual leave
8h
Recruitment & Admissions Officer (Management Suite)
Imperial College London —South Kensington
- £41,005 - £45,616 a year
- Full-time
- CRM software
- Analysis skills
- University
- Annual leave
3d
Senior Change Manager
Imperial College London —White City
- £69,365 - £79,257 a year
- Full-time
- Annual leave
1d
Information Manager
Gallifordtry —Hampton
- Full-time
- Construction
- Employee assistance programme
- Employee discount
KYC Team Lead
McArthurGlen UK Ltd —London
- £53,000 - £70,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Communication skills
- Employee discount
Quick apply
Project Manager
Imperial College London —White City
- £57,785 - £69,365 a year
- Full-time
- Administrative experience
- Project management
1h
Head of Student Immigration Advice and Compliance
University College London —London
- £68,284 - £76,244 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
7d
Office Manager - Fixed term 12 months - 3 days per week
Whitby Wood —London
- £35,000 - £40,000 a year
- Leadership
- Time management
Quick apply

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Operations Manager (WLC11)

Connect Health -
Brentford

Apply Now

Job details

Full-time
Up to £50,000 a year
4 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Tech scheme
Private medical insurance
Referral programme
Car scheme

Qualifications

Microsoft Office
Organisational skills
Communication skills

Full job description

Salary

up to £50,000 (depending on experience)

Contractual hours

37.5

Basis

Full time

Region

London

Job category/type

Operations

Date posted

08/06/2026

Job reference

REQ002309

Operations Manager

Hours: Monday to Friday 8 hours a day (usually 08:00-18:00)

Location: Brentside Executive Centre, Great West Rd, Brentford TW8 9DR

Salary: up to £50,000 (depending on experience)

Connect Health and Healthshare have come together as one organisation - Cora Health - combining our decades of experience in providing healthcare services on behalf of the NHS

We are looking for a dynamic and experienced Operations Manager to lead and motivate our front-of-house team at Cora Health. This pivotal role focuses on delivering an effective, efficient, and high-quality service, ensuring the smooth daily running of the clinic while upholding the highest standards of patient care and exceptional customer service to patients, consultants, clinical teams, and colleagues.

The successful candidate will drive team performance, maintain robust processes and safety protocols, and demonstrate strong initiative and multitasking abilities across a wide range of specialist duties.

What you'll be doing

Producing a rota which covers the full opening hours of the clinic 7 days a week for Front of House and Diagnostic Health Care Assistants. Ensuring this is rolled out 3 months in advance. Arranging cover for absence and holidays as and when required.
Training all front of house team in the processes, policies and tasks required on a day to day basis including open and close of building in line with operating procedures.
Training all Health Care Assistants in the processes and procedures required to complete the role to the highest level of care following any clinical policies and requirements to ensure effective IPC.
Monitor consumables - liaise with procurement team to restock as and when required.
Monitor housekeeping requirements and liaise with housekeeper to action any duties.
To be fully competent in the use of Soliton, System One, IEP and Patient Portal
To ensure all work is undertaken to the highest standard and in accordance with the Key Performance Indicators as specified within the respective underpinning contract.
Ensure the team are inputting patient information correctly and feedback any issues or areas of concerns to team.
To support the clinic management team in co-ordination of the clinic’s objectives
To monitor the email accounts and respond to referrals and queries appropriately.
To ensure diagnostic clinical utilisation is fulfilled daily. Capacity planning with line manager and liaising with RMC to fulfill requirements.
Overseeing tasks completed by the reception team and health care assistants and delegating where appropriate.
To demonstrate exemplary levels of customer care and support other team members as required, ensuring consistent high-quality communications in a timely fashion.
Monitor individual and team performance regularly, holding 1:1 meetings, Support Appraising staff annually and fully support PDP for individuals.
Ensure the team is compliant with mandatory and statutory training in line with Healthshare requirements for all staff, and appropriately trained and competent in standard operating procedures relating to their role including use of relevant electronic systems, for both new starters and current staff.
Manage sickness/absence and leave ensuring enough cover is in place to continue business as usual
Assist with audits for Health & Safety and Fire Safety regulations for building action points identified for service development planning.
Quarterly review of SFS to ensure all relevant documents are up to date, including SOP’s for clinic, certificates for building etc.
Manage complaints in a professional and timely manner, ensuring details are logged correctly onto the intranet and escalating where necessary to line manager.
Support the teams if they have any work management issues/concerns and escalate where appropriate to management/HR etc
To comply with Healthshare organisational and departmental policies and to be involved in their reviewing and updating as appropriate.
Provide operational support to the administration team in RTT pathway management, PTL validation, and patient tracking to ensure accurate waiting list management and performance reporting.
Additional responsibilities will be required which will be agreed with the chosen candidate due to the nature of the role. IEP / SAR requests / Patient Portal

What we're looking for

We are seeking an experienced and highly organised Operations Manager with a strong background in front-of-house or reception environments within the NHS or a healthcare setting. You will have proven experience managing front-of-house teams, delivering exceptional customer care, and handling complex, non-routine situations with professionalism and initiative.

Key requirements:

Excellent communication and organisational skills with strong attention to detail
A proactive, forward-thinking approach and the ability to work effectively under pressure while prioritising tasks
Demonstrable experience in patient-facing roles, resource allocation, and delivering high standards of service
Proficiency in Microsoft Office and a genuine commitment to providing outstanding patient and customer experience

Previous knowledge of patient pathways, complaints management, or MSK services would be advantageous.

Why Cora

We continue to reward our staff with competitive salaries and a great range of employee benefits. These include:

25 days annual leave (plus Bank Holidays) and option to buy/sell
Private Healthcare (Benenden)
Company Pension Scheme
Life Assurance
Blue Light Card
Refer a Friend Scheme
CPD Opportunities
Wagestream
Reward Gateway
Cycle to Work Scheme
Smart Tech
EV Car Scheme

These benefits are our way of saying thank you to our colleagues.

Apply Now

Refine Your Search

information manager jobs in ealing, gtl

Operations Manager (WLC11)

Practice Manager

Customer Service Team Leader

Senior Customer Experience Manager

Medical Information Client Manager / Team Lead

Setting the Standard Compliance Officer

Engagement Manager

Project and Change Manager

Pay As You Go (PAYG) Integration and Test Lead

Senior Customer Success Manager - UK

Information Governance Officer

Operations Coordinator

Data and Analytics Manager

Recruitment & Admissions Officer (Management Suite)

Senior Change Manager

Information Manager

KYC Team Lead

Project Manager

Head of Student Immigration Advice and Compliance

Office Manager - Fixed term 12 months - 3 days per week

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