Patient access occupations Work, Jobs in Ealing, Gtl (with Salaries)

Administration Assistant
University College London Hospitals NHS Foundation Trust —London
- £31,554 - £33,270 a year
- Full-time
2d
Recruitment/Sales Representative (Patient Onboarding)
Mamedica Clinic —London
- £28,000 a year
- Full-time
- Sales
- In-person
- Employee assistance programme
- Employee discount
Quick apply
11d
Clinic Receptionist
Kerban Projects —Chelsea
- From £13.50 an hour
- Part-time
- Sales
- Social media management
- Computer literacy
Quick apply
Treatment Coordinator
Happy Kids Dental —London
- From £30,000 a year
- Weekend availability
- Organisational skills
- In-person
- Office experience
- Employee discount
- Bereavement leave
Quick apply
14d
Practice Administrator
Dr Fiona McAndrew , Private GP —London
- £35,000 - £37,570 a year
- Overtime
- Management
- Supervising experience
- Human resources
- Annual leave
- Sick pay
Quick apply
1d
Medical Receptionist/Telephonist in General Practice
Dr Jefferies and Partners —London
- From £24,852 a year
- Full-time
- GP surgery experience
- Organisational skills
- Front desk
- Profit sharing
Quick apply
11d
Medical Sales Consultant
The London Cosmetic Clinic —London
- £30,000 - £35,000 a year
- Full-time
- Sales
- English
- Administrative experience
- Employee discount
Quick apply
3d
Aesthetic & Longevity Treatment Coordinator (dual site)
HUM2N Ltd —London
- £35,000 a year
- Full-time
- Hospitality
- Sales
- Business development
- Employee discount
Quick apply
4d
Clinical Administrator
Communitas Clinics —Croydon
- £13.85 an hour
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Employee discount
Quick apply
10d
Dental Receptionist & Patient Experience Lead
Hampstead Dental Studio —London
- £32,000 - £40,000 a year
- Full-time
- English
- In-person
- Nursing
Quick apply
12d
Dental Receptionist
Dental Beauty Partners —Battersea
- £12.21 - £15.00 an hour
- Full-time
- Customer service
- Patient care
Quick apply
Counselling Assessment Bookings Coordinator
Ealing Abbey Counselling Service —Ealing
- £26,936 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Patient Coordinator Fixed Term Contract
London ENT Surgeons —Orpington
- From £12.90 an hour
- Part-time
- Customer service
- In-person
- Office experience
Quick apply
3d
Front of House Administrator (Zero Hours Contract)
London Gynaecology —London
- £16 an hour
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
11d
Medical Receptionist
My-iClinic —London
- From £27,000 a year
- Part-time
- Hospitality
- Patient care
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
1d
Patient Coordinator
My-iClinic —London
- From £27,000 a year
- Full-time
- Hospitality
- Communication skills
- Time management
- Free parking
- Health & wellbeing programme
Quick apply
3d
Outpatient Administration
Ashford and St. Peter's Hospitals NHS Foundation Trust —Ashford
- £27,106 - £28,850 a year
- Part-time
- Customer service
- Communication skills
- Employee discount
1d
Patient Care/Reception Team Member
Dentaprime UK plc —London
- Full-time
- Customer service
- English
- Accounting
- Annual leave
Quick apply
4d
Patient Pathway Administrator - Ophthalmology Centre
Welbeck —London
- Administrative experience
- Organisational skills
Clinic Receptionist/Administrator
Amazin U Clinic —London
- Up to £28,000 a year
- Weekend availability
- Sales
- Customer service
- English
- Employee discount
Quick apply
12d

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Administration Assistant

University College London Hospitals NHS Foundation Trust -
London

Apply Now

Job details

Full-time
£31,554 - £33,270 a year
2 days ago

Full job description

UCLH's specialty dental hospital, the Eastman Dental Hospital, is looking for an enthusiastic, innovative, and motivated individual, to join their team as an administrative all-rounder, working as part of the Restorative Dentistry team.
Communicate clearly, effectively and compassionately with the multidisciplinary team, patients and their family, visitors or carers, and other clinicians involved in the care of the patient in line with the Trust’s values. This will include communication via emails, telephone and Mycare and complying with the patient communication policy.

Proactively monitor the folders in inbasket and secure chat and complete follow up action in a timely manner in line with the Patient Communications policy and local processes using relevant SOPs to follow the correct process.

Monitor the Letter queue folder within the inbasket regularly and complete follow up activities as such formatting, adding in relevant recipients and any other actions requested by clinical staff in the comment sections using the Clinic letter template SOP.

Manage and answer telephone calls related to the service in a courteous and prompt manner, taking telephone messages and passing on written or verbal information to patients within the timeframe stated in local processes or the patient communication policy

Provide patients with information about appointments or non-clinical advice and guidance regarding their care.

Resolve simple queries, using judgement to determine when to pass the caller on to a member of the clinical team.

Act as a point of contact for the department or specialty, dealing with queries from stakeholders and passing on relevant information to appropriate team members as required using the Telephone and Email Directory (TED) to identify the relevant team’s contact details

Receive and respond to e-mail queries, monitoring, managing and triaging email correspondence to generic inboxes as stated in the local processes and the patient communication policy.

Escalate more complex queries, providing reassurance, an expected response time, and further contact details as appropriate.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

National Hospital for Neurology and Neurosurgery

Royal National ENT and Eastman Dental Hospitals

University College Hospital Grafton Way Building

Royal London Hospital for Integrated Medicine

University College Hospital Macmillan Cancer Centre

The Hospital for Tropical Diseases

University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Please note, due to anticipated high volumes of applications, this vacancy may close earlier than the listed closing date. You are advised not to delay submitting your completed application

Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England – for the second year running! : University College London Hospitals NHS Foundation Trust

In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the second year in a row.

UCLH top trust to work at in England – for the second year running! University College London Hospitals NHS Foundation Trust.

Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Apply Now

Refine Your Search

patient access occupations jobs in ealing, gtl

Administration Assistant

Recruitment/Sales Representative (Patient Onboarding)

Clinic Receptionist

Treatment Coordinator

Practice Administrator

Medical Receptionist/Telephonist in General Practice

Medical Sales Consultant

Aesthetic & Longevity Treatment Coordinator (dual site)

Clinical Administrator

Dental Receptionist & Patient Experience Lead

Dental Receptionist

Counselling Assessment Bookings Coordinator

Patient Coordinator Fixed Term Contract

Front of House Administrator (Zero Hours Contract)

Medical Receptionist

Patient Coordinator

Outpatient Administration

Patient Care/Reception Team Member

Patient Pathway Administrator - Ophthalmology Centre

Clinic Receptionist/Administrator

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