Reservation specialist Work, Jobs in Ealing, Gtl (with Salaries)

Customer Relationship Manager
Youngman Lovell Ltd —London
- £24,420.00 - £48,510.43 a year
- Part-time
- Hybrid work
- Customer service
- Salesforce
- Analysis skills
Quick apply
14d
Reservations Specialist
Dorchester Collection —London
- £29,825.89 a year
- English
- Hotel
- Communication skills
- Referral programme
Reservation & Guest Experience Specialist
AB Boutique Hotels Ltd —Croydon
- £32,000 a year
- Full-time
- Hotel
- Guest services
- Communication skills
Quick apply
Reservations Specialist EGLS
Edwardian Hotels London —London
- Full-time
- Sales
- Customer service
- Hotel
- Referral programme
Quick apply
4d
Porter
Medirest —Ealing
- £14.80 an hour
- Customer service
- Hotel
- Restaurant
10d
Account Manager (Hospitality Specialist)
Optimand Ltd. —London
- £28,000 - £40,000 a year
- Full-time
- Remote
- Sales
- Customer service
- English
- Annual leave
- Work from home
Quick apply
11d
Hotel Receptionist
The Lensbury —Teddington
- £12.71 an hour
- Part-time
- Bar
- Customer service
- Hotel
- Free parking
- Referral programme
Quick apply
3d
Reservations Specialist - Italian Speaking
Dorchester Collection —London
- £29,825.89 a year
- English
- Hotel
- Communication skills
- Referral programme
Reservations Specialist - Arabic Speaking
Dorchester Collection —London
- £29,825.89 a year
- Weekend availability
- Customer service
- English
- Hotel
- Referral programme
Food and Beverage Waiter/Waitress- Hotel- (Casual only)
The Capital Hotel, Apartments and Townhouse —London
- £15 an hour
- Weekend availability
- Hospitality
- Customer service
- English
- Employee discount
Quick apply
5d
Reservations Specialist - French Speaking
Dorchester Collection —London
- £29,825.89 a year
- English
- Hotel
- Communication skills
- Referral programme
System Support Analyst
Audley —London
- £31,000 - £37,000 a year
- Hybrid work
- Salesforce
- Communication skills
- Time management
- Employee assistance programme
- Employee discount
Administrative Assistant
StepStone Group —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13d
Selling System Support Analyst
Your Golf Travel —London
- £28,000 - £30,000 a year
- Hybrid work
- Analysis skills
- Project management
- Organisational skills
- Annual leave
- Employee assistance programme
Senior Executive Groups Booking
edyn —London
- Full-time
- Hospitality
- Sales
- Hotel
Quick apply
3d
Personal Travel Manager
Ocean Holidays —Romford
- £32,000 - £40,000 a year
- Full-time
- Sales
- Hotel
- Business development
- Employee assistance programme
- Employee discount
Floor Supervisor
The Twenty Two London Hotel —London
- Full-time
- Hospitality
- Management
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
4d
Product Executive - Offer & Order Solutions
British Airways —Heathrow
- Full-time
- SQL
- Analysis skills
- Bachelor's degree
9d
Duty Manager/Bar Manager
LDN Bar —London
- £16 - £25 an hour
- Weekend availability
- Hospitality
- Bar
- Customer service
Quick apply
Director of Sales, UK
Belmond —London
- Full-time
- Hybrid work
- Hospitality
- Sales
- Hotel
Quick apply
6d

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Customer Relationship Manager

Youngman Lovell Ltd
London

Quick apply

Job details

Part-time
£24,420.00 - £48,510.43 a year
14 days ago

Benefits

Casual dress

Qualifications

Customer service
Salesforce
Analysis skills
Financial services
Construction
Communication skills

Full job description

Customer Journey Manager (Part-Time) June 2026

We help individuals design and build their own home on a plot of land, guiding them through everything from planning permission to construction. This role sits at the heart of that journey, supporting our customers every step of the way.

Role Overview

We are looking for a friendly, organised and proactive Customer Journey Manager to support our house buyers from reservation through to completion. This is a customer-facing coordination role focused on keeping purchasers engaged, informed and progressing through our established process. The successful candidate will work closely with clients, consultants and our directors to help move projects forward efficiently.

What is Self-Build / Custom-Build?

Self-build and custom-build are routes to homeownership where individuals commission or design their own home, rather than buying an existing property. Our customers purchase a plot of land and work with a team of specialists — architects, engineers, planners and builders — to create a home built specifically for them. Your role is to guide them through this exciting but complex process.

Key Responsibilities

Act as the main point of contact for plot purchasers throughout their journey
Guide purchasers through each stage of the self-build/custom-build process
Carry out inbound enquiry calls with prospective purchasers
Build positive relationships with clients and maintain regular communication
Coordinate with a range of specialists including architects, civil and structural engineers, planning consultants, house build partners and solicitors
Liaise with sellers and third parties to keep projects progressing
Identify delays or hold-ups and proactively follow these up
Maintain accurate progress updates for each purchaser
Provide concise email updates to directors on purchaser progress, current stage and any issues requiring attention

Skills & Experience

1–2 years' experience within the property, construction or development industry preferred
Strong customer service and communication skills
Confident speaking with clients and consultants over phone and email
Organised, proactive and able to manage multiple purchasers at different stages
Friendly, approachable and professional manner
Keen to learn and understand the self-build/custom-build process
Comfortable working independently and keeping momentum on live projects

Working Arrangement

Part-time, hourly-paid position
Approximately 10 hours per week, with potential to increase as the business grows
Flexible remote working considered

Ideal Candidate

This role would suit someone with a background in property or development coordination who enjoys working with people, solving problems and helping customers progress smoothly through a structured process. No prior knowledge of self-build is required — we will provide full training on our process and product.

Pay: £24,420.00-£48,510.43 per year

Benefits:

Casual dress

Work Location: Hybrid remote in London SW11 8BN

Quick apply

Refine Your Search

reservation specialist jobs in ealing, gtl

Customer Relationship Manager

Reservations Specialist

Reservation & Guest Experience Specialist

Reservations Specialist EGLS

Porter

Account Manager (Hospitality Specialist)

Hotel Receptionist

Reservations Specialist - Italian Speaking

Reservations Specialist - Arabic Speaking

Food and Beverage Waiter/Waitress- Hotel- (Casual only)

Reservations Specialist - French Speaking

System Support Analyst

Administrative Assistant

Selling System Support Analyst

Senior Executive Groups Booking

Personal Travel Manager

Floor Supervisor

Product Executive - Offer & Order Solutions

Duty Manager/Bar Manager

Director of Sales, UK

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