Welfare officer Work, Jobs in Ealing, Gtl (with Salaries)

Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Student Welfare Officer - Alternative Provision
The Complete Works Ltd. —London
- From £30,317.93 a year
- Full-time
- Bachelor's degree
- Mentoring
- In-person
- Store discount
- Employee discount
Quick apply
4d
Accommodation Officer
Hillingdon Council —Uxbridge
- £40,182 - £42,060 a year
- Communication skills
- Free parking
- Employee discount
3d
Career Grade Planning Officer (ID)
Hammersmith & Fulham Council —Hammersmith
- £43,308 - £45,852 a year
6d
Curriculum Coordinator (East London School) - Alternative Provision
The Complete Works Ltd. —London
- From £32,270 a year
- Full-time
- Bachelor's degree
- Mentoring
- Organisational skills
- Store discount
- Employee discount
Quick apply
4d
Assistant Private Sector Housing Officer
Hammersmith & Fulham Council —Hammersmith
- £42,912 - £44,235 a year
10d
Teaching and Learning Officer (South London School) - Alternative Provision
The Complete Works Ltd. —London
- From £35,800 a year
- Full-time
- Bachelor's degree
- Mentoring
- In-person
- Store discount
- Employee discount
Quick apply
4d
Access Arrangement Officer
Inspired —London
- Full-time
- Remote
- Microsoft Office
- IT
- School
14d
Housing Support Officer (Full Time)
Elite Housing —West London
- £32,000 - £33,000 a year
- Full-time
- English
- In-person
- Communication skills
Quick apply
Trainee Housing Enforcement Officer
Barnet Council —London
- Full-time
- Hybrid work
- Oracle
- Presentation skills
- Negotiation
- Annual leave
- Flexitime
1d
Detention Custody Officer - HIRC
Mitie —Harmondsworth
- £32,848.40 a year
- Full-time
- No experience needed
- Communication skills
- Free parking
- Paid training
Student Welfare & Support Officer
Results Co —London
- £24,000 - £25,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- In-person
Quick apply
3d
Law Enforcement Officer
Hammersmith & Fulham Council —Hammersmith
- £43,308 - £45,852 a year
- Customer service
- Communication skills
Prisoner Custody Officer
Serco Plc —Ealing
- £27,220 - £30,172 a year
- Full-time
- IT
- Communication skills
- Paid training
- Employee assistance programme
Estate Protection Officer - Wembley
Pace Security Services Ltd —Wembley
- £14.80 an hour
- Full-time
- Microsoft Word
- Customer service
- English
Quick apply
Premises Assistant
Hammersmith & Fulham Council —Hammersmith
- £37,509 - £38,637 a year
- Monday to Friday
13h
Restorative Justice Officer
Hillingdon Council —Uxbridge
- £40,182 - £42,060 a year
- Communication skills
- Free parking
- Employee discount
13d
Assessment & Enablement Officer
Barnet Council —London
- Full-time
- Hybrid work
- Oracle
- Presentation skills
- Annual leave
- Flexitime
2d
Student Services Officer
Hillingdon Council —Uxbridge
- £32,535 - £33,987 a year
- Administrative experience
- Organisational skills
- IT
- Free parking
- Employee discount
1d
Private Sector Housing Officer
Hammersmith & Fulham Council —London
- £43,308 - £54,360 a year
10d

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Welfare Advice Officer

Pinnacle Group -
London

Quick apply

Job details

£36,000 - £40,000 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Numeracy
Analysis skills
Communication skills

Full job description

Job Introduction

Pinnacle Group are looking for a Welfare Advice Officer to join our Homes Division to support the delivery of a responsive and resident focused income management service. You will play a key role in helping residents sustain their tenancies by offering early intervention, clear guidance, and positive engagement around rent and service charge accounts. You will contribute to a service that aims to maximise income, reduce arrears and promote financial well-being across our communities, ensuring residents receive a fair, supportive and effective experience.

Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities.

The ideal candidate will have strong welfare rights knowledge with hands-on casework experience, be skilled in communication and advocacy with the ability to simplify complex information, have experience supporting vulnerable residents with complex needs, take a proactive and solution‑focused approach to managing a varied caseload, and demonstrate strong numeracy, analytical skills and confidence using digital case management systems.

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities

Deliver specialist welfare benefits advice, including checks, claims, and casework.
Identify income-maximisation opportunities to support rent payments.
Manage complex cases, including reconsiderations, appeals, tribunals.
Liaise with DWP, local authorities and HMCTS to resolve benefit issues.
Support vulnerable tenants to remove barriers to tenancy sustainment.
Maintain accurate case records and keep updated on policy changes.
Provide welfare benefits guidance and training to Pinnacle staff.
Improved rent collection and tenancy sustainment.
Increased staff capability on welfare rights and income matters.

Key requirements:

Strong welfare rights knowledge and casework experience.
Skilled in communication, advocacy and simplifying complex information.
Experience supporting vulnerable residents with complex needs.
Proactive, solution-focused and confident managing a varied caseload.
Good numeracy, analytical skills and digital case management experience.

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

welfare officer jobs in ealing, gtl

Welfare Advice Officer

Student Welfare Officer - Alternative Provision

Accommodation Officer

Career Grade Planning Officer (ID)

Curriculum Coordinator (East London School) - Alternative Provision

Assistant Private Sector Housing Officer

Teaching and Learning Officer (South London School) - Alternative Provision

Access Arrangement Officer

Housing Support Officer (Full Time)

Trainee Housing Enforcement Officer

Detention Custody Officer - HIRC

Student Welfare & Support Officer

Law Enforcement Officer

Prisoner Custody Officer

Estate Protection Officer - Wembley

Premises Assistant

Restorative Justice Officer

Assessment & Enablement Officer

Student Services Officer

Private Sector Housing Officer

I want to receive the latest job alerts for welfare officer in ealing, gtl

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