Operational support grade Work, Jobs in Earls Barton, Nth (with Salaries)

Housing Assistant
Civic Recruitment Limited —Kettering
- £17.53 an hour
- Temporary
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
5d
Admin & Operational Support Apprenticeship
Royal Mail Group —Northampton
- Full-time
- Travel
- No travel
11d
Section Administrator [RME]
Network Rail —Northampton
- £25,409 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Annual leave
- Employee discount
5d
Administrator
Outcomes First Group —Lillingstone Dayrell
- Up to £26,000 a year
- Monday to Friday
- Microsoft Office
- Administrative experience
- IT
- Employee discount
8d
Scheduling Manager
Securitas UK —Milton Keynes
- £35,000 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Employee discount
Quick apply
1d
Business Administrator - HMP Onley
Ministry of Justice —Rugby
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Banking
- Annual leave
1d
Supply Chain Quality & Testing Apprentice - Milton Keynes 59953
BT Group —Milton Keynes
- £25,239 a year
- Continuous improvement
- Employee discount
11d
Enforcement & Compliance Officer
Driver and Vehicle Licensing Agency —Northampton
- £30,485 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
4d
Customer Service Advisor (8 month maternity cover)
Olleco —Blisworth
- £27,497 a year
- Monday to Friday
- Sales
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
3d
Waste Management & Recycling, Specialist Production Instructor (SPI): Waste Environmental, HMP Littlehey
Ministry of Justice —Huntingdon
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Basic maths
- English
- Presentation skills
- Annual leave
10d
Administrator – Full Time – HMP Woodhill
Ministry of Justice —Milton Keynes
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
5d
GSOC Response Specialist
Securitas UK —Milton Keynes
- £35,000 a year
- Full-time
- Military
- Communication skills
- Employee discount
Quick apply
5d
HMP Bedford - Business Administrator ( Management Coordinator)
Ministry of Justice —Bedford
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
- Annual leave
1d
Operational Head of Function - Complex - HMP Bedford
Ministry of Justice —Bedford
- £50,001 - £60,000 a year
- Weekend availability
- Hybrid work
- Management
- English
- Presentation skills
- Annual leave
9d
Health & Safety Apprentice
COLAS —Rugby
- Weekend availability
- Management
- Contracts
- Annual leave
Therapist
Champneys Henlow —Henlow
- £19,957.77 a year
- Part-time
- Free parking
- Annual leave
Quick apply
HMP Gartree - Business Administrator
Ministry of Justice —Market Harborough
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
5d
Facilities Manager
Outcomes First Group —Lillingstone Dayrell
- Up to £35,000 a year
- Monday to Friday
- Maintenance
- Communication skills
- School
- Employee discount
8d
Multi Site Manager
Romans Field School —Milton Keynes
- £32,061 a year
- Full-time
- Management
- Maintenance
- Supervising experience
- Free parking
- Health & wellbeing programme
Quick apply
3d
HR Business Partner
DHL —Northampton
- £45,000 - £50,000 a year
- Human resources
- Communication skills
- Annual leave
5d

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Housing Assistant

Civic Recruitment Limited
Kettering

Quick apply

Job details

Temporary | Full-time
£17.53 an hour
5 days ago

Qualifications

Customer service
Microsoft Office
Administrative experience
Numeracy
Communication skills

Full job description

2 months contract with a Local Authority

Job Title: Housing Assistant

Job Purpose

To provide a high-quality, customer-focused tenancy administration service that supports the effective management of council housing and related services. The post holder will be responsible for delivering a wide range of administrative and housing management functions, including tenancy and income management support, voids and lettings administration, garage allocations, customer engagement, estate management, anti-social behaviour (ASB) support, and tenancy enforcement activities.

The role will contribute to improving customer satisfaction, strengthening community engagement, maintaining sustainable tenancies, and ensuring the efficient delivery of housing services across council-managed homes and communities.

Key Responsibilities

Tenancy Administration

Provide comprehensive administrative support for tenancy management activities.
Process tenancy-related documentation, including new tenancies, tenancy changes, successions, assignments, and terminations.
Maintain accurate and up-to-date tenancy records on housing management systems.
Assist with tenancy audits and compliance checks.

Income Management Support

Support rent collection and income recovery processes.
Process customer payments and maintain accurate financial records.
Assist residents with basic rent account enquiries and signpost them to relevant support services.
Generate routine reports and correspondence relating to rent accounts.

Voids and Lettings

Support the reletting of vacant properties and garages.
Coordinate and process housing offers, tenancy sign-ups, and associated paperwork.
Monitor void property administration to ensure properties are relet promptly.
Liaise with internal teams and external contractors to facilitate efficient turnaround times.

Customer Service and Engagement

Act as a first point of contact for residents, handling enquiries via telephone, email, online platforms, and face-to-face interactions.
Log customer contacts accurately and respond to straightforward enquiries promptly.
Provide information, application forms, and guidance relating to housing services.
Support customer consultation, engagement, and involvement initiatives to improve services and community outcomes.

Estate Management Support

Assist with estate inspections and follow-up administrative actions.
Record and monitor estate management issues and coordinate appropriate responses.
Support initiatives that promote clean, safe, and sustainable neighbourhoods.

Anti-Social Behaviour (ASB) and Tenancy Enforcement

Provide administrative support in managing ASB cases and tenancy breaches.
Maintain case records and prepare correspondence relating to tenancy enforcement activities.
Support officers in gathering information and monitoring actions associated with legal and enforcement processes.

General Administration

Process invoices and ensure accurate record keeping.
Manage filing systems, documentation, and correspondence in line with data protection requirements.
Order stationery and office supplies as required.
Produce reports, letters, and management information.
Participate in continuous improvement activities to enhance service delivery and customer satisfaction.

Experience Required

Essential

Experience providing administrative support within a customer-focused environment.
Experience dealing with customer enquiries and resolving issues professionally.
Experience maintaining accurate records and databases.
Experience working with multiple priorities and meeting deadlines.
Experience processing financial transactions or payments.

Desirable

Experience working within a housing, local authority, or social housing environment.
Experience supporting tenancy, income management, allocations, or housing services.
Experience dealing with vulnerable customers and diverse communities.
Experience supporting ASB, estate management, or tenancy enforcement processes.

Qualifications

Essential

GCSEs (or equivalent) including English and Mathematics at Grade C/4 or above.
Good standard of literacy and numeracy.

Desirable

Business Administration, Housing, Customer Service, or Local Government qualification.
CIH (Chartered Institute of Housing) Level 2 or Level 3 qualification, or willingness to work towards obtaining one.

Skills and Competencies

Excellent customer service and communication skills.
Strong organisational and administrative abilities.
Good attention to detail and accuracy.
Ability to manage confidential information appropriately.
Proficiency in Microsoft Office applications and housing management systems.
Ability to work independently and as part of a team.
Problem-solving and decision-making skills.
Commitment to equality, diversity, and excellent customer care.

Additional Information

Location: Kettering- NN16
Pay Rate: £17.53 per hour (Limited/Umbrella)
Hours: 37 hours per week
Contract Type: Temporary/Agency, as applicable
Working Pattern: Monday to Friday, subject to operational requirements

We operate on a bi-weekly payment schedule.
Closing date: Soon – early applications are encouraged

GCSC

Quick apply

Refine Your Search

operational support grade jobs in earls barton, nth

Housing Assistant

Admin & Operational Support Apprenticeship

Section Administrator [RME]

Administrator

Scheduling Manager

Business Administrator - HMP Onley

Supply Chain Quality & Testing Apprentice - Milton Keynes 59953

Enforcement & Compliance Officer

Customer Service Advisor (8 month maternity cover)

Waste Management & Recycling, Specialist Production Instructor (SPI): Waste Environmental, HMP Littlehey

Administrator – Full Time – HMP Woodhill

GSOC Response Specialist

HMP Bedford - Business Administrator ( Management Coordinator)

Operational Head of Function - Complex - HMP Bedford

Health & Safety Apprentice

Therapist

HMP Gartree - Business Administrator

Facilities Manager

Multi Site Manager

HR Business Partner

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