Service leader Work, Jobs in Earls Colne, Ess (with Salaries)

Customer Services Team Leader
Eastlight Community Homes —Braintree
- £38,333 a year
- Full-time
- Customer service
- Leadership
- Annual leave
10d
Operations Support Manager
Braintree District Council —Braintree
- £41,145 - £45,498 a year
- Weekend availability
- Hybrid work
- Management
- Leadership
- Communication skills
- Employee discount
3d
Barista Maestro
Costa Limited —Sudbury
- £13.75 - £14.75 an hour
- Part-time
- Fast casual restaurant
- Communication skills
- Employee discount
14d
Sales Project Manager / Personal Assistant to the Chief Operating Officer
Anchor Safety LLP —Ipswich
- £45,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Sales
- Free parking
- Employee discount
Quick apply
12d
Customer Service Manager
World Duty Free Group —Stansted
- Weekend availability
- Sales
- Customer service
- Free parking
- Employee assistance programme
Quick apply
People & Service Team Leader
River Island —Chelmsford
- Weekend availability
- Sales
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
Customer Advisor
Pavers —Braintree
- £13.00 - £13.50 an hour
- 8 hour shift
- Employee discount
Quick apply
1d
Assistant Manager
JRK Restaurants —Colchester
- £29,500 a year
- Full-time
- Hospitality
- Fast casual restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
Head of Quality
Calm Futures —Witham
- £60,000 - £70,000 a year
- Full-time
- Bachelor's degree
- In-person
- Leadership
- Free parking
- Annual leave
Quick apply
General Manager (Facilities Management)
Cygnet —Colchester
- £61,261 a year
- Full-time
- Management
- Employee discount
- Referral programme
2d
Intensive Team Leader
Autism Anglia —Peldon
- £15.03 an hour
- Overtime
- Driving
- Leadership
- Communication skills
- Free parking
Quick apply
3d
Operations Manager
Chestnut Group —Bury St. Edmunds
- £75,000 a year
- Full-time
- Hospitality
- Travel
- Leadership
- Referral programme
Quick apply
General Manager - Braintree
The Gym Group —Braintree
- Full-time
- Employee discount
Team Leader/Supervisor
Sliptech —Wivenhoe Cross
- £30,000 - £32,000 a year
- Weekend availability
- Management
- Team management
- Travel
Quick apply
9d
Front of House Leader - Stansted Airport
Pret A Manger —Stansted
- £16.35 an hour
- Part-time
- Driving
- Annual leave
- Employee discount
Regional Service Centre Manager
Dennis Eagle —Braintree
- Up to £64,000 a year
- Full-time
- Travel
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
4d
Community Team Manager
Norfolk and Suffolk NHS Foundation Trust —Ipswich
- £49,387 - £56,515 a year
- Full-time
- Annual leave
- Employee discount
12d
Candidate Attraction Coordinator
Procurae Group —Sudbury
- £28,000 a year
- Full-time
- Marketing
- Employee discount
- Referral programme
Quick apply
Multinational Service Team Leader
QBE —Chelmsford
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Management
4d
Operations Improvement Manager
M Group —Bury St. Edmunds
- £44,000 - £55,000 a year
- Continuous improvement
- Annual leave
- Employee assistance programme

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Customer Services Team Leader

Eastlight Community Homes -
Braintree

Apply Now

Job details

Full-time
£38,333 a year
10 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service
Leadership

Full job description

The Role

We have a fantastic internal opportunity for a dedicated Team Leader to join our Customer Services Team on a permanent, full-time basis!

As a Customer Services Team Leader, you will support the Customer Services Advisors in delivering an outstanding service to our residents, ensuring effective communication with all customers queries. This is a great chance to highlight your ability to manage conflicting priorities and workloads in a fast-paced environment and develop your leadership skills.

In this role you will manage the team by conducting performance reviews, coaching, and training. You will handle escalated customer issues, monitor interactions for quality improvement, and collaborate with other departments to optimise processes. Your duties will also involve managing staffing levels during busy periods, promoting a customer-first mindset with an emphasis on first-time resolution, engaging customers through social media, identifying service improvement opportunities, and supporting frontline duties.

To succeed, you will need proven customer service experience as well as a keen interest in developing your leadership skills. Excellent communication, problem-solving, and decision-making abilities are essential, as is the capacity to handle complex customer issues and manage multiple priorities. You’ll also have experience using customer feedback to drive ongoing improvements.

Benefits and Compensation

To demonstrate our commitment to you, we have developed a sector leading total rewards package:

£38,333 per annum
Permanent contract, full-time 37 hours per week
Group stakeholder pension plan (Eastlight will double, up to 5% of the employee’s contribution - Employee 5% + Eastlight 10% = Total 15%)
30 days annual leave plus bank holidays
Annual wellbeing grant of £200 per annum – Subject to eligibility
Trailblazing family leave (Maternity, Paternity and Adoption – 12 weeks full pay/6 weeks half pay) – Subject to eligibility
A healthcare cash plan, life assurance
Formal qualifications and paid professional membership

Next Steps

At Eastlight we support, develop, and invest in our people, together creating a culture where people love to work. There has never been a better time to join us! Click the link below to submit your CV and personal statement.

Eastlight Community Homes is a disability confident leader and equal opportunities employer. We are committed to promoting an inclusive and diverse culture, which is why we encourage applications from everyone. If you require any support with the application process, please contact [email protected]

Eastlight Community Homes are unable to provide Visa Sponsorship.

Important Dates

Closing Date: 25th June 2026 at 23:59

Interview Date: Interviews are expected to be held on 2nd or 3rd July 2026 in person at Braintree Hub.

Shortlisted applicants will be asked to complete an assessment prior/during their interview to help with the selection process.

Apply Now

Refine Your Search

service leader jobs in earls colne, ess

Customer Services Team Leader

Operations Support Manager

Barista Maestro

Sales Project Manager / Personal Assistant to the Chief Operating Officer

Customer Service Manager

People & Service Team Leader

Customer Advisor

Assistant Manager

Head of Quality

General Manager (Facilities Management)

Intensive Team Leader

Operations Manager

General Manager - Braintree

Team Leader/Supervisor

Front of House Leader - Stansted Airport

Regional Service Centre Manager

Community Team Manager

Candidate Attraction Coordinator

Multinational Service Team Leader

Operations Improvement Manager

I want to receive the latest job alerts for service leader in earls colne, ess

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