Service desk engineer Work, Jobs in East Grinstead, Wsx (with Salaries)

Facilities Service Desk & Compliance Co-Ordinator
Poyntell —Cranbrook
- £26,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Administrative experience
- Free parking
Quick apply
2nd Line Support Technician
Cortec IT Solutions —Dartford
- £34,000 - £38,000 a year
- Full-time
- Azure
- Administrative experience
- SharePoint
- Free parking
Quick apply
7d
First Response Engineer - Service Desk - MSP
Uptime —Three Bridges
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
5d
IT Service Desk Engineer (Apprenticeship)
INFINITY GROUP —Royal Tunbridge Wells
- Full-time
- Remote
- Microsoft Excel
- Azure
- IT
- Annual leave
Quick apply
5d
Service Engineer
wavenet —Sevenoaks
- Full-time
- Hybrid work
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Work from home
Quick apply
Service Desk Engineer - 1st Line
INFINITY GROUP —Royal Tunbridge Wells
- Full-time
- Remote
- Microsoft Excel
- Azure
- Annual leave
Quick apply
Sales & Projects Estimator
Poyntell —Cranbrook
- £28,000 - £32,000 a year
- Full-time
- Microsoft Outlook
- Bachelor's degree
- Organisational skills
- Free parking
Quick apply
10d
Field Desktop Support Engineer
Commercial Services Group —West Malling
- £27,000 a year
- Full-time
- Software troubleshooting
- Annual leave
Quick apply
3d
IT Operations Engineer - Fixed Term Contract
Horder Healthcare —East Grinstead
- Up to £27,222 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
Technical Author
Acron Aviation Inc —Crawley
- Full-time
- Communication skills
- HTML
- Employee assistance programme
- Gym membership
Quick apply
14d
Freshdesk coordinator
Inspiration Healthcare Ltd —London
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
13d
Tier 1 IT Engineer
wavenet —Sevenoaks
- Full-time
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
IT Support Engineer
GreatFind Recruitment —Surbiton
- £24,420 - £32,000 a year
- Full-time
- Customer service
- Computer networking
- IT
- Free parking
Quick apply
1st Line Support Engineer
wavenet —Sevenoaks
- Full-time
- Remote
- Computer networking
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Service Desk Administrator
Advantos Services —Crayford
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
2nd Line IT Engineer
Akita Systems Limited —Wrotham
- Azure
- Customer service
- Windows
- Sick pay
Hard Services Manager - Brighton
Chartwells —Brighton
- £42,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Software Engineer III
Bank of America —Bromley
- Full-time
- Computer Science
- Engineering
- Java
- Employee assistance programme
Software Engineer III - UI Development Team
Bank of America —Bromley
- Full-time
- Engineering
- Agile
- Linux
- Employee assistance programme
Infrastructure Engineer (Unified Communications)
Nuffield Health —Epsom
- Full-time
- Hybrid work
- Data analysis skills
- Scripting
- IT
- Employee discount
- Gym membership
11d

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service desk engineer jobs near east grinstead, wsx

Facilities Service Desk & Compliance Co-Ordinator

Poyntell -
Cranbrook

Quick apply

Job details

Full-time
£26,000 - £30,000 a year

Benefits

Free parking
Company pension
On-site parking

Qualifications

Microsoft Outlook
Customer service
Business processes
Administrative experience
Quality assurance
Communication skills

Full job description

We are an established, successful company built on delivering market leading service within our sector, we work with larger commercial clients (Public & Private) and build value led commercial relationships. We would love to hear from professional candidates that can fill the role outlined below and want to be part of a dynamic, professional and friendly team delivering great service.

Overall purpose of the role:

The role encompasses two areas of activity/responsibility.

To assist in proactively managing day to day service desk tasks delivering a consistent level of high completion from initial stage of job request through to the final stage of works.
Assisting with the ongoing administration and co-ordination of our established compliance and accreditation processes such as:
Health & Safety – BS OHSAS 18001: 2007.
Environment - ISO 14001: 2015.
Quality - ISO 9001: 2015.
Security – ISO 27001 is on the horizon, so any experience within this area is desirable.

Objectives of the role:

This is a full-time role (40 hours per week). Core hours for the support team are 08:00 – 17:00 but flexibility is expected to meet the needs of the service.

Reporting to the Facilities & Service Desk Team Leader, the role responsibilities will be split between the 2 areas of responsibility as stated above. The aim is to deliver a dynamic role that provides flexibility, interest and variety whilst working as part of a friendly and professional team.

Carried out correctly the role will see us round out our service desk provision/support to clients whilst ensuring that the important administration and updating of our key business support processes and accreditations is kept up to date.

Duties would be varied and time managed to allow:

Effectively communicating with all stakeholders via phone and email.
Booking works onto our job management system
Ensuring the correct paperwork is in place (such as RAMS, permits to work etc.)
Liaising with engineers regarding jobs and equipment ordering.
Ensuring clients and customers are kept informed on the progress of the works and manage their expectations in respect of timescales etc.
Managing information to a high level – I.E. Updating and recording all the relevant details on our in-house database.
Assisting with ordering and goods in, where required.
Client contract management administration
Administration and co-ordination of our established compliance and accreditation processes such as ISO standards, Safecontractor, Constructionline etc and the supporting detail/data such as training records and certifications.
Work with our long standing specialist standards consultant to co-ordinate audits and update controlled documents
Internal auditing and monitoring to ensure we are operating to the standards

Requirements of the role:

We believe this role would suit a professional person that has experience and enjoyment of compliance related duties as well as a desire to have a varied and interesting job role. The compliance aspect being planned and procedural whilst the service desk element provides variety through reactive and planned works – the combination of which provides a fulfilling and varied full time role.

The role requires you to have:

Administrative experience including strong attention to detail, organisation, communication skills and working with word, excel, outlook etc.
‘Hands on’ experience in the management and administration of business processes and accreditations such as such as ISOs (as described) and affiliations such as Safecontractor and Constructionline
Excellent customer service skills.
The ability to multi-task with good logistical management and problem-solving skills.
To work effectively and collaboratively as part of a small, friendly team
An experience and knowledge of CLIK Service software would be advantageous.

Benefits:

Above average pension scheme
Additional holiday accrual based on service period

Job Type: Full-time

Pay: £26,000.00-£30,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Ability to commute/relocate:

Cranbrook TN17 3QG: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

Refine Your Search

service desk engineer jobs in east grinstead, wsx

Facilities Service Desk & Compliance Co-Ordinator

2nd Line Support Technician

First Response Engineer - Service Desk - MSP

IT Service Desk Engineer (Apprenticeship)

Service Engineer

Service Desk Engineer - 1st Line

Sales & Projects Estimator

Field Desktop Support Engineer

IT Operations Engineer - Fixed Term Contract

Technical Author

Freshdesk coordinator

Tier 1 IT Engineer

IT Support Engineer

1st Line Support Engineer

Service Desk Administrator

2nd Line IT Engineer

Hard Services Manager - Brighton

Software Engineer III

Software Engineer III - UI Development Team

Infrastructure Engineer (Unified Communications)

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