Home manager Work, Jobs in East Ilsley, Brk (with Salaries)

Complaints Team Leader
Novuna —Newbury
- Up to £38,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Leadership
Head of Field Service
Miele —Abingdon
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Continuous improvement
- Employee discount
12d
Senior Customer Experience Manager
Novuna —Newbury
- £60,000 a year
- Full-time
- Hybrid work
- Team management
Local Operations Manager
Network Rail —Didcot
- £43,588 - £69,839 a year
- Full-time
- IT
- Leadership
- Annual leave
- Employee discount
12d
Customer Services Representative
Taylor and Francis —Abingdon
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Salesforce
- Annual leave
- Employee assistance programme
Quick apply
9h
Store Manager
Cinch Self Storage —Abingdon
- From £30,000 a year
- Weekend availability
- Management
- Sales
- No experience needed
- Employee discount
- Referral programme
Quick apply
12d
Business Development Manager
Complete Care Plus Services Ltd —Oxford
- £50,000 - £55,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Health & wellbeing programme
- Work from home
Quick apply
13d
HR Administrator - Business Support (CTPSE and SEROCU)
Thames Valley Police —Newbury
- £27,449 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
2d
Property Manager
Haslams Estate Agents, Friar Street —Reading
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- In-person
- Annual leave
- Work from home
Quick apply
Personal Adviser (Leaving Care), Children we care for & young people leaving our care team (Here4U)
Wokingham Borough Council —Reading
- £36,363 - £39,862 a year
- Weekend availability
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
5d
Head of Sales
The Ramsbury Brewing and Distilling Company Ltd —Marlborough
- £47,500 - £52,500 a year
- Full-time
- Sales
- Customer service
- Agile
- Employee discount
- Sick pay
Quick apply
5d
People Services Administrator (Fixed-term Contract)
Fugro —Wallingford
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- SharePoint
- Flexible schedule
- Referral programme
8d
Customer Relations Manager
Hamberley Care Homes —Oxford
- £73,500 a year
- Full-time
- Sales
- Customer service
- Hotel
- Free parking
- Referral programme
Area Care Manager
Helping Hands —Oxford
- Up to £60,000 a year
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
12d
Estate Bookkeeper
Ewhurst Park Ltd —Tadley
- £28,000 - £38,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- In-person
Quick apply
9d
Male Support Worker - Thatcham
Keys Children —Thatcham
- £14.45 - £15.15 an hour
- Full-time
- Military
- Driving
Quick apply
Rents Housing Officer x3
Swindon Borough Council —Swindon
- £38,220 a year
- Full-time
- Hybrid work
- English
- Travel
Quick apply
7d
Long-Term Care Executive Director/Administrator (The Grove) – Permanent Full-Time
Arnprior Regional Health —Grove
- £135,000 - £148,000 a year
- Full-time
- Human resources
- Leadership
8d
Facilities & Office Manager - Basingstoke (on-site)
Macmillan —Basingstoke
- From £40,000 a year
- Full-time
- Management
- Project management
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Head of Group Operations - South
Instaloft LTD —Reading
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Leadership
- Annual leave
- Work from home
Quick apply
2d

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home manager jobs near east ilsley, brk

Complaints Team Leader

Novuna -
Newbury

Apply Now

Job details

Full-time
Up to £38,000 a year

Qualifications

Microsoft Office
Automotive service
Financial services
Business coaching
Leadership
Communication skills

Full job description

Hybrid

Newbury

Customer Service & Operations

Full Time

Closing on: Jul 31 2026

up to £38,000 depending on experience

Are you a passionate people leader who loves helping teams succeed? Do you enjoy solving problems, making decisions, and finding creative solutions when challenges arise? Are you organised and customer-focused?

If your answer is 'yes' then keep reading.

Who we are.

From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions We're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home-charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure.

What you'll do.

As a Complaints Team Leader, you'll play a key role in delivering outstanding customer outcomes. Reporting to the Complaints Manager, you'll lead a team of up to six specialists within our 13-person Complaints team, helping to ensure customers receive fair, timely, and effective resolutions.

This is a fantastic opportunity for an experienced people leader who enjoys coaching, developing talent, and creating a high-performing team culture.

You'll be responsible for:

Leading, motivating, and developing your team to achieve excellent performance and customer outcomes
Managing workloads and priorities to ensure regulatory requirements and service standards are consistently met
Supporting colleagues with complex or escalated complaints
Reviewing and quality-checking casework to maintain high standards and deliver an exceptional customer experience

What you'll bring.

We're looking for someone who puts customers first, makes confident decisions, and brings energy and enthusiasm to leading people.

Exposure in complaints management is beneficial, but it's not essential. What's most important is your ability to lead, coach, and inspire a team while maintaining a strong focus on delivering the right outcomes.

You'll be a great fit if you have:

Strong people leadership skills
Excellent communication skills, both written and verbal
Strong problem-solving and decision-making abilities
The ability to prioritise effectively in a busy environment
Good working knowledge of MS Office suite
Knowledge of vehicles, automotive, financial services, or FCA-regulated environments would be advantageous

What's in it for you?

Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.

Our offer to you includes:

An excellent bonus scheme
Hybrid working
25 days' holiday, plus bank holidays and the option to buy/sell 5 days
Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

Being Yourself.

At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.

Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

#LI-Hybrid

What makes working here different?

At Novuna, you’ll find a supportive, inclusive culture where people are encouraged to be themselves and do their best work. We offer real opportunities to learn and grow, the freedom to make a difference, and the time and trust you need to shine — all while being part of a business that genuinely cares about its people and its impact.

Ready to apply?

Step 1:

Apply for the role via careers.novuna.co.uk

Step 2:

If you match the role criteria we'll contact you for a telephone interview.

Step 3:

We’ll carry out a face to face or online interview (and we may request a second interview if the role you're applying for is a more specialist role).

Step 4:

We’ll contact you with feedback, and maybe even a job offer.

Apply Now

Refine Your Search

home manager jobs in east ilsley, brk

Complaints Team Leader

Head of Field Service

Senior Customer Experience Manager

Local Operations Manager

Customer Services Representative

Store Manager

Business Development Manager

HR Administrator - Business Support (CTPSE and SEROCU)

Property Manager

Personal Adviser (Leaving Care), Children we care for & young people leaving our care team (Here4U)

Head of Sales

People Services Administrator (Fixed-term Contract)

Customer Relations Manager

Area Care Manager

Estate Bookkeeper

Male Support Worker - Thatcham

Rents Housing Officer x3

Long-Term Care Executive Director/Administrator (The Grove) – Permanent Full-Time

Facilities & Office Manager - Basingstoke (on-site)

Head of Group Operations - South