Delivery manager Work, Jobs in East London, Gtl (with Salaries)

Client Retention Manager
Hackstons —London
- Up to £50,000 a year
- Full-time
- Organisational skills
- Financial services
- In-person
- Store discount
- Employee discount
Quick apply
Service Delivery Manager
Sanctuary Group —London
- £47,319 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
Assistant Manager
Farmfoods —Walthamstow
- £31,449.00 - £32,648.16 a year
- Weekend availability
- Management
- Annual leave
- Employee discount
Quick apply
3d
Senior Membership Manager
Independent Healthcare Providers Network —London
- £45,000 a year
- Part-time
- Project management
- Continuous improvement
- No degree
Quick apply
1d
Service Delivery Manager
Aptitude Software —London
- Full-time
- Hybrid work
- Management
- Customer service
- Project management
- Employee assistance programme
- Life insurance
Quick apply
Delivery Manager
Royal Borough of Greenwich —London
- £49,056 - £52,194 a year
- Full-time
- Mentoring
- In-person
- Annual leave
- Employee discount
Delivery Manager
Key4Life —London
- £40,000 - £45,000 a year
- Full-time
- Management
- Supervising experience
- In-person
Quick apply
Service Delivery Manager
Veolia ES (UK) Limited —London
- £40,491.36 a year
- Full-time
- Project management
- Driving
- Organisational skills
- Annual leave
- Employee discount
Quick apply
1d
Deputy Manager
INDITEX —London
- Full-time
- Leadership
- Employee discount
Quick apply
Showroom Assistant Manager
TILE MOUNTAIN LTD —Edmonton
- £30,000 a year
- Weekend availability
- Management
- Customer service
- In-person
- Employee discount
- Referral programme
Quick apply
Delivery Risk Manager
Sizewell C —London
- £90,000 a year
- Part-time
- Hybrid work
- Travel
- IT
- Communication skills
- Annual leave
1d
Customer Service Manager
Restore PLC —Dartford
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
11d
Massimo Dutti Operations Manager- Regent Street
INDITEX —London
- Weekend availability
- Analysis skills
- Leadership
Quick apply
Delivery Manager
Hawk-Eye Innovations (HEI) —London
- £42,000 - £66,000 a year
- Full-time
- Hybrid work
- Project management
- Agile
- Leadership
- Annual leave
- Employee discount
4d
VRES Contact Centre Manager
Metropolitan Police —Charlton
- £37,510.00 - £45,207.75 a year
- Weekend availability
- Customer service
- Microsoft Office
- Analysis skills
Subscriptions Growth Delivery Manager (Project Manager)
Immediate Media Co —London
- £60,000 - £65,000 a year
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
Head of Delivery
High Speed Two (HS2) —London
- £91,000 - £122,026 a year
- Full-time
- Management
- Engineering
- Project management
8d
Customer Success Account Manager - Enterprise customers
Microsoft —London
- £79,700 - £133,900 a year
- Full-time
- Azure
- Bachelor's degree
- Travel
8h
Senior Agile Delivery Manager
Reward Gateway —London
- £85,000 - £110,000 a year
- Full-time
- Hybrid work
- Azure
- DevOps
- No experience needed
Quick apply
Guest Experience & Welcome Manager
Rapport —London
- £45,000 a year
- Full-time
- Hospitality
- Employee assistance programme
- Employee discount

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Client Retention Manager

Hackstons
London

Quick apply

Job details

Permanent | Full-time
Up to £50,000 a year

Benefits

Store discount
Company pension
Employee discount

Qualifications

Content creation
Organisational skills
Financial services
Account management
Leadership
Communication skills

Full job description

Client Retention Manager: Alternative Assets / Private Clients / Unregulated Investments

Location: The Gherkin Building, London (Office‑Based)

Salary: Up to £50,000 Depending on Experience

Contract: Full-time, Permanent

About Hackstons

Hackstons is a London-based luxury asset firm specialising in fine wine, rare whisky and alternative investments. We support private clients in building long‑term wealth through premium asset ownership, backed by education, secure storage and a curated retail experience.

With a growing base of private cask clients, we are investing in strengthening our client engagement, retention, and long-term value delivery.

The Role

We are seeking an experienced and commercially focused Client Retention Manager to take ownership of client engagement and long-term value across our growing client base. This role is central to how we retain clients, increase lifetime value, and influence client behaviour over time. You will be responsible for ensuring clients remain engaged, informed, and aligned with long-term holding strategies, while maximising repeat investment and reducing attrition. You will act as a key voice of the business, delivering market insight, investment context, and strategic guidance, while reinforcing Hackstons’ position as the trusted partner in managing and ultimately exiting client assets.

This is not a passive relationship management role. It requires someone who can actively shape client thinking, drive retention strategies, and take ownership of client outcomes.

Key Responsibilities

· Manage ongoing relationships with cask investors via phone, Zoom and in-person meetings and host clients at our Knightsbridge retail space when required.

· Deliver the client retention strategy and increase lifetime value

· Identify and address attrition risks early

· Provide market updates and educate clients on long‑term holding strategies

· Support clients through their full journey, ensuring a premium experience

· Produce written/video content for client updates

· Track and report on retention metrics (LTV, repeat investment, engagement)

What We’re Looking For

Essential:

· 3–5 years’ experience in customer retention, account management or similar role

· Background in financial services, investments or alternative assets

· Strong communication skills with high‑value clients

· Proven success managing high value client relationships and ability to explain complex investment concepts clearly

· Strong organisational skills and ability to manage a large client base.

Desirable:

· Personal interest or experience in investing (traditional or alternative).

· Content creation experience (written or video).

· Credible and confident with high-net-worth clients.

· Commercially minded with strong understanding of investor behaviour

What We Offer

· Ownership of a high‑value, growing client base

· Central role in shaping retention strategy and client experience

· Exposure to alternative investments and HNW clients

· Collaborative, ambitious environment

· Company pension

· Eligibility for our Cask Loyalty Programme (gifted casks at 3, 5 and 10 years)

· Staff discount in our Knightsbridge retail experience

Job Types: Full-time, Permanent

Pay: Up to £50,000.00 per year

Benefits:

Company pension
Employee discount
Store discount

Application question(s):

Are you comfortable educating clients on long‑term investment strategies and guiding them away from premature exit?
Do you have experience explaining financial or investment‑related concepts to clients? (market conditions, asset performance)
Do you have experience working with private clients, HNW individuals or in a investment environment?
Have you managed a portfolio of clients where you were responsible for retention, engagement, or influencing client decisions?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

delivery manager jobs in east london, gtl

Client Retention Manager

Service Delivery Manager

Assistant Manager

Senior Membership Manager

Service Delivery Manager

Delivery Manager

Delivery Manager

Service Delivery Manager

Deputy Manager

Showroom Assistant Manager

Delivery Risk Manager

Customer Service Manager

Massimo Dutti Operations Manager- Regent Street

Delivery Manager

VRES Contact Centre Manager

Subscriptions Growth Delivery Manager (Project Manager)

Head of Delivery

Customer Success Account Manager - Enterprise customers

Senior Agile Delivery Manager

Guest Experience & Welcome Manager

I want to receive the latest job alerts for delivery manager in east london, gtl

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