Welfare officer Work, Jobs in East London (with Salaries)

Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Hub Access Officer
Barnet Council —London
- Full-time
- Hybrid work
- Oracle
- Presentation skills
- Annual leave
- Flexitime
13d
Resident Decant Officer x2
The City Of London —London
- £44,110 - £49,140 a year
- Full-time
10d
Concierge Officer
Islington Council —Islington
- £31,086 - £31,980 a year
- Part-time
- Annual leave
- Employee discount
6d
Security Officer
BidvestNoonan —London
- £52,250 a year
- Full-time
- Communication skills
Quick apply
Technical Trading Standards Officer (Renters Rights) - Fixed term
Barnet Council —London
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Communication skills
- Annual leave
- Flexitime
12d
Community Outreach Officer - Care & Support NE London
Outward —London
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
6d
Deputy Head of Safeguarding (North and South)
Lift Schools —London
- £60,000 - £65,000 a year
- Full-time
- Travel
- School
Safeguarding Officer
The Scout Association —Gilwell Park
- £39,560 a year
- Full-time
- Hybrid work
- Communication skills
- Flexible schedule
13d
Corporate Security Officer
Emcor —London
- £32,926 a year
- Weekend availability
- Military
- Computer literacy
- English
- Employee assistance programme
- Referral programme
Quick apply
MetCC Communications Supervisor
Metropolitan Police —Bow
- £37,510 - £49,896 a year
- Full-time
- Management
- English
- Supervising experience
- Annual leave
Housing Officer
Battersea Fields Resident Management Organisation —Battersea
- £36,000 a year
- Full-time
- Customer service
- Microsoft Office
- Data entry
- Sick pay
Quick apply
Duty Officer (Receptionist) - Mental Health Supported Living
Apax —London
- £26,315 - £27,700 a year
- Full-time
- English
- Computer skills
- Communication skills
- Free parking
- Annual leave
Case Officer (Vulnerable Pupils)
London Borough of Havering —Romford
- £43,680 - £48,003 a year
- Full-time
- Care plans
- School
6d
Mental Health Practitioner
Royal Surrey NHS Foundation Trust —Epsom
- £25.83 an hour
- Part-time
12d
Administration & Attendance Support Officer
Y.O.U.R Beauty School CIC —London
- £13 an hour
- Full-time
- Microsoft Office
- Administrative experience
- In-person
Quick apply
1d
Team Leader Tenancy Support Service
Pinnacle Group —London
- £45,000 a year
- Annual leave
- Employee assistance programme
Quick apply
Exams Officer
Harris Federation —London
- £31,740.49 - £33,677.68 a year
- Full-time
- School
10d
Compliance Officer
Richmond and Wandsworth Councils —London
- £38,976 - £47,229 a year
- Full-time
- Data analysis skills
- Databases
- Analysis skills
- Annual leave
12d
Concierge Security Officer
Anchor Group Services —London
- £14.80 an hour
- Night shift
- Employee assistance programme
5d

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Welfare Advice Officer

Pinnacle Group -
London

Quick apply

Job details

£36,000 - £40,000 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Numeracy
Analysis skills
Communication skills

Full job description

Job Introduction

Pinnacle Group are looking for a Welfare Advice Officer to join our Homes Division to support the delivery of a responsive and resident focused income management service. You will play a key role in helping residents sustain their tenancies by offering early intervention, clear guidance, and positive engagement around rent and service charge accounts. You will contribute to a service that aims to maximise income, reduce arrears and promote financial well-being across our communities, ensuring residents receive a fair, supportive and effective experience.

Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities.

The ideal candidate will have strong welfare rights knowledge with hands-on casework experience, be skilled in communication and advocacy with the ability to simplify complex information, have experience supporting vulnerable residents with complex needs, take a proactive and solution‑focused approach to managing a varied caseload, and demonstrate strong numeracy, analytical skills and confidence using digital case management systems.

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities

Deliver specialist welfare benefits advice, including checks, claims, and casework.
Identify income-maximisation opportunities to support rent payments.
Manage complex cases, including reconsiderations, appeals, tribunals.
Liaise with DWP, local authorities and HMCTS to resolve benefit issues.
Support vulnerable tenants to remove barriers to tenancy sustainment.
Maintain accurate case records and keep updated on policy changes.
Provide welfare benefits guidance and training to Pinnacle staff.
Improved rent collection and tenancy sustainment.
Increased staff capability on welfare rights and income matters.

Key requirements:

Strong welfare rights knowledge and casework experience.
Skilled in communication, advocacy and simplifying complex information.
Experience supporting vulnerable residents with complex needs.
Proactive, solution-focused and confident managing a varied caseload.
Good numeracy, analytical skills and digital case management experience.

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

welfare officer jobs in east london

Welfare Advice Officer

Hub Access Officer

Resident Decant Officer x2

Concierge Officer

Security Officer

Technical Trading Standards Officer (Renters Rights) - Fixed term

Community Outreach Officer - Care & Support NE London

Deputy Head of Safeguarding (North and South)

Safeguarding Officer

Corporate Security Officer

MetCC Communications Supervisor

Housing Officer

Duty Officer (Receptionist) - Mental Health Supported Living

Case Officer (Vulnerable Pupils)

Mental Health Practitioner

Administration & Attendance Support Officer

Team Leader Tenancy Support Service

Exams Officer

Compliance Officer

Concierge Security Officer

I want to receive the latest job alerts for welfare officer in east london

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