Helpdesk manager Work, Jobs in East Malling, Ken (with Salaries)

Facilities Helpdesk Administrator
Oakwood Construction Services —Maidstone
- £24,000 - £28,500 a year
- Full-time
- Maintenance
- English
- Microsoft Office
Quick apply
Digital Systems Manager
Apax —London
- £50,000 - £58,000 a year
- Full-time
- Salesforce
- Project management
- Bachelor's degree
- Free parking
- Annual leave
Office/Helpdesk Administrator
ECMS Services —Sevenoaks
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
2d
Helpdesk Support Officer
Civic Recruitment Limited —Redbridge
- Administrative experience
- IT
Quick apply
Shift Lead - Food - Sevenoaks
Marks & Spencer —Sevenoaks
- £14.47 an hour
- Full-time
- Employee discount
5d
Training & Quality Compliance Auditor
OCS Group —Beckenham
- Microsoft Office
- Continuous improvement
- Driving
Quick apply
5d
Contract Manager (Mobile)
Artic Building Services —Dartford
- Full-time
- Microsoft Word
- Sales
- HVAC
4d
Support Services Supervisor
ISS Facility Services —London
- £13.85 an hour
- Rotating shift
- Customer service
- Leadership
Head of Fund Administration, Europe
HSBC Global Services Limited —London
- Full-time
- Bachelor's degree
- Financial services
- Business
4d
Senior Strategy and Analytics Manager
HSBC Global Services Limited —London
- Full-time
- SQL
- Communication skills
- Banking
1d
Capital Risk Assurance Manager
HSBC Global Services Limited —London
- Full-time
- Communication skills
5d
General Maintenance Operative
Equans —Southwark
- Full-time
- Carpentry
- Maintenance
- Plumbing
- Annual leave
- Employee assistance programme
9d
Client Service Manager - Project and Export Finance / HIF
HSBC Global Services Limited —London
- Full-time
- Time management
10d
Senior eFront Private Markets Business Analyst
HSBC Global Services Limited —London
- Full-time
Senior Equity Market Risk Manager
HSBC Global Services Limited —London
- Full-time
5d
Shift Maintenance Operative - fabric - plumbing
Equans —Lewisham
- Full-time
- Carpentry
- Maintenance
- Plumbing
- Annual leave
- Employee assistance programme
Mobile A/C Engineer
ABM UK —London
- £38,000 a year
- 8 hour shift
- Maintenance
- Microsoft Office
- Driving
- Employee discount
Quick apply
Mobile General Maintenance Operative
EQUANS —Bexley
- Carpentry
- Maintenance
- Plumbing
- Annual leave
- Employee assistance programme
Commercial Gas Engineer
Primech Building Services —Dartford
- Full-time
- Maintenance
- First Aid Certification
Quick apply
Mobile Technical Operative - Multiskilled
EQUANS —Croydon
- Carpentry
- Maintenance
- Plumbing
- Annual leave
- Employee assistance programme

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Facilities Helpdesk Administrator

Oakwood Construction Services
Maidstone

Quick apply

Job details

Full-time
£24,000 - £28,500 a year

Benefits

Cycle to work scheme
Company pension
On-site parking

Qualifications

GCSE
Maintenance
English
Microsoft Office
IT
Typing
Communication skills
Help desk
Office experience

Full job description

Oakwood Construction Services are looking to add an experienced Maintenance / Facilities Helpdesk Administrator to our growing team.

Oakwood have a proven track record for delivering maintenance and projects to a great standard with customer satisfaction. We are based in maidstone and work across southern England.

We undertake a variety of works for commercial clients including hotels, pubs, restaurants, care homes, schools and insurance works.

This role would suit somebody who has office / admin / helpdesk experience within this field and is looking for a role where they can develop skills in a professional working environment.

As a Maintenance Helpdesk Administrator you will provide support by ensuring you issue, receive, and record information accurately and timely for all jobs received. Ensure that all appointments are met for the day, this will include booking appointments, engaging with clients, workers and managers of the business.

KEY RESPONSIBILITIEs

· Checking RAM tracker every morning and email engineer attendance to accounts assisting.

· Adding invoices to job logic, making sure it goes on the right job, checking / chasing engineers for correct job numbers.

· Closing jobs on job logic and client’s portal.

· Closing complete jobs to request invoicing, this includes, gathering hours on site, materials used on the job, any equipment hired and used on the job, checking completion sheet and communicating with the client, the status of the job.

· To close jobs on client portals, update client portals as necessary.

· Produce Uplifts for jobs that exceed their approved limits

· You are responsible for checking the following areas on Job Logic: Completed, Awaiting Parts, attended and allocated.

· Support the reactive help desk team member with attended jobs to close.

· Answering phone calls and passing information appropriately.

· Cover other team members where and when necessary.

· Update boards in office with relevant information.

SKILLS REQUIRED
Have a clear and concise approach to verbal communication, able to use the phone to communicate effectively, and have good typing skills.
Able to deal with lots of activity, remain focused on the call you are dealing with, and the information that needs to be recorded or transferred by completing the task you are on before moving on to the next.
Have a reasonable proficiency in MS Office
Understand what it is to be part of a team and ensure that learning is shared within the team.
Be able to take direction and be happy to respond to managers instructions.
Be flexible in your working hours to be able to support the delivery of the service; be reliable and dependable; identify issues and record them, along with other measures as necessary.
Out of hours call rota

QUALIFICATIONS REQUIRED

GCSE or Equivalent in Qualification in Maths and English.

Package:

Salary £26k- £28.5k

20 days holiday + 8 Bank Holidays

Pension

Job Type: Full-time

Pay: £24,000.00-£28,500.00 per year

Benefits:

Cycle to work scheme
On-site parking

Application question(s):

Do you have experience within an office environment

Education:

GCSE or equivalent (required)

Work Location: In person

Quick apply

Refine Your Search

helpdesk manager jobs in east malling, ken

Facilities Helpdesk Administrator

Digital Systems Manager

Office/Helpdesk Administrator

Helpdesk Support Officer

Shift Lead - Food - Sevenoaks

Training & Quality Compliance Auditor

Contract Manager (Mobile)

Support Services Supervisor

Head of Fund Administration, Europe

Senior Strategy and Analytics Manager

Capital Risk Assurance Manager

General Maintenance Operative

Client Service Manager - Project and Export Finance / HIF

Senior eFront Private Markets Business Analyst

Senior Equity Market Risk Manager

Shift Maintenance Operative - fabric - plumbing

Mobile A/C Engineer

Mobile General Maintenance Operative

Commercial Gas Engineer

Mobile Technical Operative - Multiskilled

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