Senior account manager/customer success manager Work, Jobs in East Of England Region (with Salaries)

Cleaning Account Manager
Churchill Group —Norwich
- £34,000 - £36,000 a year
- Management
- Customer service
- Bachelor's degree
- Employee discount
- Sick pay
Quick apply
Renewals Manager
Xperience —Bury St. Edmunds
- Hybrid work
- Travel
- Organisational skills
- Contracts
- Free parking
- Work from home
Inside Sales Account Manager
MegaGroup Tradeholding B.V. —Bury St. Edmunds
- £35,000 - £37,000 a year
- Full-time
- Sales
- Microsoft Office
- Communication skills
Quick apply
Regional Field Sales Manager
Nocrudo —Norwich
- £35,000 - £61,500 a year
- Full-time
- Business development
- In-person
- Profit sharing
- Health & wellbeing programme
Quick apply
Marketing Manager
Glazing Vision Ltd —Diss
- Up to £45,000 a year
- Full-time
- Marketing
- English
- Microsoft Office
Quick apply
Client Delivery Executive
NielsenIQ —Norwich
- £25,800 - £27,500 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Time management
- Employee assistance programme
Quick apply
Regional Sales Director, Europe
Videndum —Bury St. Edmunds
- Full-time
- Remote
- CRM software
- Microsoft Outlook
- Sales
- Free parking
- Flexible schedule
Quick apply

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Renewals Manager
Xperience —Bury St. Edmunds
Review customer contracts at renewal to identify pricing adjustments, licence amendments, and commercial opportunities. Easily accessible and free car parking*.

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senior account manager/customer success manager jobs near east of england region

Cleaning Account Manager

Churchill Group -
Norwich

Quick apply

Job details

£34,000 - £36,000 a year

Benefits

Company car
Employee discount
Paid volunteer time
Sick pay

Qualifications

Driving Licence
Management
Customer service
Bachelor's degree
Driving
Contracts

Full job description

Location: Norwich and surrounding areas

Salary: £34,000 – £36,000 per annum depending on experience + company car

We’re looking for a Cleaning Account Manager to oversee cleaning operations for a collection of schools and commercial contracts across Norwich and the surrounding areas. This role is ideal for an organised, people-focused leader who is passionate about motivating teams, building strong relationships, and ensuring high-specification cleaning standards are consistently achieved.

You’ll be the main point of contact for our clients, helping to deliver exceptional high-level service every day.

This position sits within our Eastern Cleaning Division, with our specialist cleaning service designed for workplaces where the look and feel of the environment directly impacts employee wellbeing, productivity, and brand perception.

As Cleaning Account Manager, you’ll:

Maintain excellent client relationships and ensure high levels of satisfaction, ensuring support for your team to consistently deliver exceptional service.
Prepare for and manage school deep cleans and periodic work
Carry out audits, prepare reports, and deliver projects in collaboration with the senior management team.
Organise regular meetings with clients to review contract performance and specifications.
Ensure full compliance with Health & Safety procedures and regulations.
Continuously seek opportunities to improve services, drive efficiencies, and add value for clients.

As Cleaning Account Manager, you’ll have:

Strong people management skills and a passion for delivering excellent customer service with high attention to detail and organisation
High-level communication and customer service, delivered both face-to-face and across emails.
The ability to plan ahead, stay calm under pressure, and engage with stakeholders at all levels.
Experience with budgeting, financial forecasting, and contract performance monitoring.
A good understanding of Health & Safety within the cleaning or facilities management industry.

What we offer you

The opportunity to be part of one of the fastest-growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.

What’s in it for you?

We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:

Employee Ownership – You are part of our success!
33 days holiday (including bank holidays)
Company sick pay
Maternity and paternity leave support
Life assurance cover
24/7 GP access, plus mental health, wellness, financial, and legal support

Two paid volunteering days per year – Give back to a cause that matters to you

Exclusive perks and discounts – More than 250 deals available
Ongoing training and development – From apprenticeships to leadership programs
Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
Recognition and rewards – Celebrating our shining stars all year round

Our Commitment to Inclusion

We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.

Please note: Security clearance (DBS) is required for this role.

Application question(s):

What is your notice period?
What are your salary expectations for this role?
What is your current salary?
Do you have at least one year of driving experience?
Do you have 9 or more points on your driving licence?
Have you been banned from driving in the last four years ?
Do you have any convictions on your driving licence beginning with AC, BA, CD, DD, DG, DR, IN, TT, UT ?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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senior account manager/customer success manager jobs in east of england region

Cleaning Account Manager

Renewals Manager

Inside Sales Account Manager

Regional Field Sales Manager

Marketing Manager

Client Delivery Executive

Regional Sales Director, Europe

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