Customer service manager Work, Jobs in East Whitburn, Wln (with Salaries)

Client Services Manager
Nikos Apergis Business Solutions Ltd —Bathgate
- £2,800 - £3,900 a month
- Full-time
- In-person
- Communication skills
Quick apply
6h
Customer Service Team Manager 24/7 shift pattern
Barclays —Glasgow
- Weekend availability
- Hybrid work
- Banking
3d
Customer Service Team Manager
HarperCollins UK —Glasgow
- Hybrid work
- Customer service
- Organisational skills
Quick apply
8d
Internal Sales Manager
The Edinburgh Boiler Company —Dalkeith
- £43,000 - £55,000 a year
- Full-time
- CRM software
- Sales
- Analysis skills
Quick apply
13d
Director of Guest Experience
Marzoqi Global Travel & Hospitality Ltd —Glasgow
- £4,800 - £8,200 a month
- Full-time
- Hospitality
- Management
- Customer service
- Free parking
- Employee stock purchase plan
Quick apply
2h
Customer Service Manager
Grant Westfield —Edinburgh
- Management
- Customer service
- No degree
- Annual leave
- Employee discount
12d
Customer Success Manager – Hospitality Technology | Office Based | Edinburgh | £32,000–£36,000 + OTE
triSaaS (Enhance) —Edinburgh
- £32,000 - £36,000 a year
- Full-time
- Hospitality
- Management
- Salesforce
- Free parking
- Sick pay
Quick apply
2d
Manager Designate - Livingston
Chisholm Hunter Ltd —Livingston
- £30,000 a year
- Full-time
- Management
- Employee discount
Quick apply
Business Development Manager (BDM) - Livingston - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Livingston
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Learning & Development Manager
Chisholm Hunter Ltd —Glasgow
- Full-time
- Sales
- Travel
- Organisational skills
- Employee discount
Quick apply
Manager Designate - Stirling
Chisholm Hunter Ltd —Stirling
- Up to £36,000 a year
- Full-time
- Management
- Employee discount
Quick apply
Customer Contracts Manager
Alexander Dennis —Larbert
- Full-time
- Hybrid work
- Contracts
- Communication skills
Quick apply
HR Client Services Manager
Gravitate HR —Glasgow
- From £50,000 a year
- Part-time
- Hybrid work
- Management
- Computer literacy
- Supervising experience
Quick apply
Customer Service Team Leader
Paddy Power —Bathgate
- From £13.25 an hour
- Employee discount
- Sick pay
10d
Business Development Manager (BDM) - Linlithgow - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Linlithgow
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Bershka Edinburgh General Manager
INDITEX —Edinburgh
- Full-time
- Sales
- Leadership
Quick apply
Store Manager - Glasgow Flagship Boutique
Chisholm Hunter Ltd —Glasgow
- £38,000 - £45,000 a year
- Full-time
- Management
- Employee discount
Quick apply
Sales Manager
NEXT —Livingston
- From £10,709 a year
- Part-time
- Employee discount
Business Development Manager (BDM) - Falkirk - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Falkirk
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
HR Operations Manager
Chisholm Hunter Ltd —Glasgow
- Full-time
- Human resources
- Mentoring
- Organisational skills
- Employee discount
Quick apply

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customer service manager jobs near east whitburn, wln

Client Services Manager

Nikos Apergis Business Solutions Ltd
Bathgate

Quick apply

Job details

Permanent | Full-time
£2,800 - £3,900 a month
6 hours ago

Qualifications

Account management
Communication skills

Full job description

"About the Role:

Bathgate is a well connected business hub in West Lothian, and at Nikos Apergis Business Solutions Ltd, we focus on helping clients manage day to day operations with reliability, clarity, and professional service. We support businesses with client coordination, operational support, service delivery, and process improvement.

We are looking for a Client Services Manager who can take ownership of client relationships and ensure that service standards are consistently met. This role is ideal for someone who enjoys working with people, solving operational challenges, and coordinating between clients, internal teams, and management.

You are not just handling client queries; you are building strong working relationships, improving service processes, and making sure clients receive dependable support from start to finish.

Why Work With Us?

The Environment:

Our Bathgate location provides a practical and professional working environment with access to key transport routes across West Lothian, Edinburgh, and Glasgow. We value a workplace where people can communicate clearly, work efficiently, and grow with the business.

Service Focus:

We believe that strong client service is built through consistency, accountability, and clear communication. You will have the opportunity to influence how we manage client accounts and improve service delivery.

Operational Support:

You will work closely with operations, administration, and management teams to ensure that client needs are understood and handled properly.

Growth:

As the company continues to develop, you will have room to take on more responsibility, improve internal procedures, and help shape the client services function.

Key Responsibilities:

Client Relationship Management:

Act as the main point of contact for assigned clients. Build strong professional relationships and ensure that client expectations are understood and managed effectively.

Service Delivery:

Monitor daily service performance, follow up on client requirements, and coordinate with internal teams to make sure work is completed accurately and on time.

Issue Resolution:

Handle client concerns professionally, investigate service issues, and provide practical solutions to maintain client satisfaction.

Process Improvement:

Review existing client service procedures and recommend improvements to make communication, reporting, and delivery more efficient.

Team Coordination:

Support and guide client service staff, administrative team members, or coordinators to ensure consistent service standards.

Reporting:

Prepare updates, service reports, and performance summaries for management and clients when required.

Stakeholder Communication:

Work closely with internal departments, external partners, and senior management to ensure smooth handling of client accounts and operational priorities.

What We Are Looking For:

Experience:

3+ years of experience in client services, account management, operations support, customer success, or a similar business support role. Previous experience in a supervisory or team coordination position is preferred.

Communication Skills:

You are confident speaking with clients, handling concerns, and explaining updates in a clear and professional way.

Organisation:

You can manage multiple client accounts, track follow ups, and keep work moving without losing attention to detail.

Problem Solving:

You are calm under pressure and able to find practical solutions when service issues or client concerns arise.

Leadership Mindset:

You can support team members, encourage accountability, and help maintain a positive service culture.

Pay: £2,800.00-£3,900.00 per month

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in east whitburn, wln

Client Services Manager

Customer Service Team Manager 24/7 shift pattern

Customer Service Team Manager

Internal Sales Manager

Director of Guest Experience

Customer Service Manager

Customer Success Manager – Hospitality Technology | Office Based | Edinburgh | £32,000–£36,000 + OTE

Manager Designate - Livingston

Business Development Manager (BDM) - Livingston - Circa 41k Basic - 53k OTE Uncapped

Learning & Development Manager

Manager Designate - Stirling

Customer Contracts Manager

HR Client Services Manager

Customer Service Team Leader

Business Development Manager (BDM) - Linlithgow - Circa 41k Basic - 53k OTE Uncapped

Bershka Edinburgh General Manager

Store Manager - Glasgow Flagship Boutique

Sales Manager

Business Development Manager (BDM) - Falkirk - Circa 41k Basic - 53k OTE Uncapped

HR Operations Manager

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