Business manager Work, Jobs in Eastleigh, Ham (with Salaries)

Business Engagement and Service Improvement Manager
Abri —Eastleigh
- Up to £58,432 a year
- Full-time
- Project management
- Continuous improvement
- Leadership
5d
Business Manager
Richmond Motor Group —Southampton
- Up to £63,800 a year
- Full-time
- Management
- Presentation skills
- Organisational skills
- Free parking
- Store discount
Quick apply
7d
Operations Support Manager
CitySprint —Hedge End
- £41,000 - £50,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
Quick apply
14d
Business Development Manager
MSL Global —Alton
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- CRM software
- Sales
- Free parking
- Work from home
Quick apply
5d
Business Development Manager
OrderYOYO —Southampton
- Sales
- Restaurant
Quick apply
Business Intelligence Manager (Property Services)
Hampshire County Council —Winchester
- £65,895 - £73,902 a year
- Hybrid work
- Communication skills
- Flexible schedule
2d
Operations Manager
Breathe Safety Ltd —Christchurch
- £45,000 - £55,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
19h
Area Manager
Lidl —Christchurch
- £66,000 - £94,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
6d
General Manager
EMR Group —Portsmouth
- Full-time
- IT
- Annual leave
Quick apply
12d
Information Governance and Complaints Manager
New Forest District Council —Lyndhurst
- £59,530 - £65,089 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
14d
Business Change Manager
University of Portsmouth —Portsmouth
- £46,049 - £56,535 a year
- Full-time
- Hybrid work
- University
- Mentoring
- Employee discount
12d
Operations Support Manager – The Yacht Club, Southampton
MDL Marinas —Southampton
- Full-time
- Hospitality
- Customer service
- Administrative experience
12h
Business Development Manager
Powerforce —Southampton
- £28,000 - £32,000 a year
- Full-time
- Sales
- Business development
- Organisational skills
- Annual leave
- Employee discount
Regional Operations Manager
Cross Rental Services Group —Andover
- HVAC
- Leadership
- Communication skills
Quick apply
Assistant M&E Operations Manager
Leonardo Royal Hotel Southampton Grand Harbour —Southampton
- Hotel
- Leadership
- Referral programme
Quick apply
Business Development Manager
EchoBlue Ltd —Christchurch
- £35,000 - £55,000 a year
- Full-time
- Spanish
- Sales
- Travel
- Work from home
Quick apply
Regional Manager - South Coast West
Marks & Spencer —Southampton
- Full-time
- Employee discount
Regional Manager
Bestway Group —Titchfield
- Full-time
- Human resources
- Leadership
- Communication skills
Quick apply
Business Development Director
National Westminster Bank PLC —Southampton
- £61,000 - £91,500 a year
- Full-time
- Hybrid work
- Presentation skills
- IT
- Negotiation
- Annual leave
13d
Business Development Manager
Sirus Telecom —Eastleigh
- Sales
- English
- Microsoft Office

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Business Engagement and Service Improvement Manager

Abri -
Eastleigh

Apply Now

Job details

Full-time
Up to £58,432 a year
5 days ago

Qualifications

Project management
Continuous improvement
Root cause analysis
Leadership

Full job description

Are you an experienced leader in service improvement, project management, or change management with a passion for delivering better outcomes for customers and colleagues?

We're looking for a Business Engagement & Service Improvement Manager to lead a team focused on identifying opportunities for change, driving continuous improvement, and ensuring customer and colleague insights are at the heart of everything we do.

In this role, you'll lead and develop a team of Service Improvement Coordinators and Root Cause Analysts, providing clear direction, coaching, and support to help them identify and deliver meaningful improvements across the organisation. You'll play a key role in strengthening our Root Cause Analysis capability, ensuring robust methodologies and evidence-based approaches are used to identify underlying issues, generate insight, and drive buy-in to make sustainable service improvements.

A significant part of the role involves ensuring customer and colleague feedback directly informs decision-making. You'll work closely with colleagues across Customer Experience, Insights, and People & Organisational Development to turn feedback and insight into recommendations and actions for tangible service improvements, enhanced colleague experiences, and lasting cultural change.

Working closely with operational leaders, you'll help shape ideas for change, support the development of business cases, and clearly articulate the drivers behind new initiatives, whether regulatory, compliance, operational, or strategic. You'll act as a trusted partner to stakeholders across the organisation, helping them assess opportunities and prioritise improvements.

You'll also champion continuous improvement across the organisation by providing tools, frameworks, facilitation, and guidance that enable teams to investigate challenges, solve problems, and where appropriate, deliver change themselves. From conducting reviews and gap analyses to facilitating workshops and working groups, you'll help create the conditions for successful change and continuous learning.

Working alongside the Head of Change & Service Improvement, you'll contribute to the forecasting, prioritisation, and sequencing of change activity across the wider portfolio. You'll help ensure that change initiatives are strategically aligned, well governed, and deliver measurable benefits, while managing stakeholder expectations around scope, resources, and delivery timescales.

We're looking for someone with proven experience leading service improvement, business engagement, change, or continuous improvement teams. You'll have strong leadership and stakeholder management skills, experience developing Root Cause Analysis capability, and a track record of turning insight into meaningful operational and customer outcomes. You'll be an excellent communicator, comfortable working with colleagues at all levels, and passionate about building organisational capability in problem-solving, service design, and continuous improvement. Knowledge of the social housing sector would be advantageous.

If you're passionate about helping organisations improve services, empowering teams to solve problems, and delivering meaningful change that makes a difference for customers and colleagues, we'd love to hear from you.

Abri is a large housing provider who own and manage more than 58,000 homes and various community assets, serving around 113,000 customers across the South of England.

We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?

We’re investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

We’re delivering 10,000 homes by 2030, ensuring affordable housing is built where it’s needed most
We’re investing in our communities, to address local issues and create opportunities for everyone

As we grow, we’re re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.

More information about Abri and our strategic objectives can be found at .

Apply Now

Refine Your Search

business manager jobs in eastleigh, ham

Business Engagement and Service Improvement Manager

Business Manager

Operations Support Manager

Business Development Manager

Business Development Manager

Business Intelligence Manager (Property Services)

Operations Manager

Area Manager

General Manager

Information Governance and Complaints Manager

Business Change Manager

Operations Support Manager – The Yacht Club, Southampton

Business Development Manager

Regional Operations Manager

Assistant M&E Operations Manager

Business Development Manager

Regional Manager - South Coast West

Regional Manager

Business Development Director

Business Development Manager

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