Digital service Work, Jobs in Eastleigh, Ham (with Salaries)

Customer Service Officer
BRC Jobs —Eastleigh
- £15.27 - £19.84 an hour
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Referral programme
Quick apply
4d
Phlebotomist HCA & Administrator for Private Practice in Winchester (Health Care Assistant)
First Call GP Limited t/a Winchester GP —Winchester
- £15 - £17 an hour
- Part-time
- Computer literacy
- Administrative experience
- Organisational skills
Quick apply
1d
Treatment Co-ordinator
mydentist —Southampton
- From £14 an hour
- Part-time
- Sales
- Communication skills
- Free parking
- Employee discount
Quick apply
Legal Support Officer
Hampshire County Council —Winchester
- £27,780 - £30,564 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
8d
Operational Support Officer
HM Courts and Tribunals Service —Winchester
- £25,582 a year
- Full-time
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
14d
Clinical Trials Assistant
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Southampton
- £32,073 - £39,043 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
HR Data Analyst
Lane Clark & Peacock —Winchester
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Annual leave
- Employee discount
Media and Content Assistant (Remote Sensing & Drone Learning)
Volatus Aerospace —Havant
- Full-time
- Travel
- Organisational skills
- In-person
Quick apply
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
Sales Advisor
FlooringSuperstore.com —Hedge End
- Up to £38,000 a year
- Weekend availability
- CAD
- English
- In-person
- Free parking
- Store discount
Quick apply
11d
Events Coordinator
Pure Human Resources —Southampton
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Free parking
12d
Casual Passenger Assistant
OCS Group —Southampton
- £14.89 an hour
- English
- Employee assistance programme
- Employee discount
5d
Operational Support Officer
HM Courts & Tribunal Service —Winchester
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
14d
Marketing Assistant
Williams Shipping —Southampton
- £12.71 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
5d
Student Hub Coordinator
University of Southampton —Southampton
- £31,236 - £35,608 a year
- Weekend availability
- Microsoft Office
- University
- Organisational skills
5d
Student Hub Team Leader
University of Southampton —Southampton
- £36,636 - £44,746 a year
- Full-time
- Customer service
- Travel
13d
Recruitment Coordinator
University Hospital Southampton NHS Foundation Trust —Southampton
- £28,392 - £31,157 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Office
- Human resources
- Annual leave
- Employee discount
6d
Class 2 Driver -Days
Freightroute Limited —Eastleigh
- £37,047 - £39,387 a year
- Overtime
- Driving
- In-person
- Mechanical knowledge
- Free parking
- Annual leave
Quick apply
Information Security Assistant
Lane Clark & Peacock —Winchester
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Annual leave
- Employee discount
4d
Installer – Fire Rated Cable Transit & Penetration Sealing Systems (Naval Projects)
CSD Technical Services —Portsmouth
- £35,000 - £40,000 a year
- Overtime
- Construction experience
- Hand tools
- Mechanical knowledge
Quick apply

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digital service jobs near eastleigh, ham

Customer Service Officer

BRC Jobs
Eastleigh

Quick apply

Job details

Full-time
£15.27 - £19.84 an hour
4 days ago

Benefits

Referral programme

Qualifications

Customer service
Administrative experience
Organisational skills
IT
Communication skills

Full job description

Job Title: Customer Contact Advisor
Type: Temporary
Location: Eastleigh / Bracknell
Salary: £15.27 - £19.84 an hour
Hours: Full Time, 37 hours

BRC are working closely with a leading housing organisation to recruit a Customer Contact Advisor on a temporary basis. This is an excellent opportunity for someone with strong customer service experience who enjoys helping people and resolving a wide range of housing-related enquiries in a fast-paced contact centre environment.

This role involves delivering an excellent front-line customer service by handling enquiries via telephone, face-to-face and digital channels. You will resolve a broad range of housing enquiries, provide advice and support to residents, and ensure customers receive a prompt, professional and high-quality service.

Duties:

Act as the first point of contact for customers via telephone, face-to-face and digital channels.
Resolve a wide range of customer enquiries, aiming to achieve first-contact resolution wherever possible.
Diagnose and raise responsive repair requests, arrange appointments and liaise with contractors.
Provide advice and support regarding anti-social behaviour, tenancy queries and rent accounts.
Book appointments for surveyors, housing officers, income officers and contractors.
Record and update customer information accurately on internal systems.
Follow up on complex enquiries to ensure they are resolved to a high standard.
Carry out administration tasks relating to customer enquiries and case resolution.
Keep up to date with policies, procedures and housing services to provide accurate advice.
Identify customer vulnerabilities and ensure services are delivered appropriately.
Contribute ideas to improve customer service and team performance.

Requirements:

Previous experience in a contact centre, customer service or front-line service role.
Excellent communication and customer service skills.
Ability to remain calm and professional in challenging situations.
Strong administrative and organisational skills with excellent attention to detail.
Experience using IT systems to accurately record customer information.
Ability to work to targets and manage a busy workload.
A proactive approach with the ability to take ownership of customer enquiries.
Experience within social housing or a housing-related environment would be advantageous

For more information, please call Meg Smith on 02920 231000 or 01179 239100.

To apply, please submit your CV outlining your relevant experience and qualifications.

We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications; however, due to the high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply, contact us for details.

Quick apply

Refine Your Search

digital service jobs in eastleigh, ham

Customer Service Officer

Phlebotomist HCA & Administrator for Private Practice in Winchester (Health Care Assistant)

Treatment Co-ordinator

Legal Support Officer

Operational Support Officer

Clinical Trials Assistant

HR Data Analyst

Media and Content Assistant (Remote Sensing & Drone Learning)

Service Desk Analyst

Sales Advisor

Events Coordinator

Casual Passenger Assistant

Operational Support Officer

Marketing Assistant

Student Hub Coordinator

Student Hub Team Leader

Recruitment Coordinator

Class 2 Driver -Days

Information Security Assistant

Installer – Fire Rated Cable Transit & Penetration Sealing Systems (Naval Projects)

I want to receive the latest job alerts for digital service in eastleigh, ham

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