Support analyst Work, Jobs in Eastleigh (with Salaries)

ICT Support Analyst HIWFRS624489
Hampshire & Isle of Wight Fire and Rescue Authority —Eastleigh
- Temporary
- Hybrid work
- Customer service
- Communication skills
3h
Junior Operations Analyst
kingfisher —Southampton
- 12 hour shift
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Windows
IT Support Analyst
Freightliner —Southampton
- Full-time
- Customer service
- Windows
- Microsoft Office
11d
Customer Data Insights Analyst
B&Q —Eastleigh
- Up to £50,000 a year
- Full-time
- Hybrid work
- SQL
- Agile
- Python
- Annual leave
- Employee assistance programme
Higher Intelligence Analyst
Home Office —Portsmouth
- £41,750 - £44,250 a year
- Part-time
- Analysis skills
- Presentation skills
- Travel
- Annual leave
1h
Service Desk Analyst
Bell Integration —Portsmouth
- Azure
- Microsoft Outlook
- Customer service
Operations Specialist
Simplify Consulting —Southampton
- Up to £90,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Life insurance
Quick apply
3d
Data Analysis and Insight Lead
Hampshire County Council —Winchester
- £48,948 - £54,423 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
4d
Project Coordinator / Business Analyst
University of Portsmouth —Portsmouth
- £35,608 - £39,906 a year
- Full-time
- University
- Mentoring
- Employee discount
12d
Technical Analyst
Hampshire County Council —Winchester
- £40,643 - £45,077 a year
- Temporary
- Hybrid work
- Data analysis skills
- SQL
- Organisational skills
- Annual leave
- Employee assistance programme
12d
Business Engagement and Service Improvement Manager
Abri —Eastleigh
- Up to £58,432 a year
- Full-time
- Project management
- Continuous improvement
- Leadership
Retail Media Analyst(FTC)
B&Q —Eastleigh
- Up to £50,000 a year
- Part-time
- Hybrid work
- SQL
- Python
- Marketing
- Annual leave
- Employee assistance programme
Senior Intelligence Analyst
Home Office —Portsmouth
- £49,850 - £52,850 a year
- Part-time
- Presentation skills
- Travel
- Annual leave
1h
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
Transformation Analyst
UHS Estates Ltd ( UEL ) —Southampton
- £49,387 - £56,515 a year
- Full-time
- Analysis skills
- Annual leave
- Employee discount
10d
Supply Chain Analyst (12 month FTC)
B&Q —Eastleigh
- £33,000 - £40,000 a year
- Part-time
- Hybrid work
- Merchandising
- Analysis skills
- Travel
- Annual leave
- Employee assistance programme
Technical Support Analyst
Aerial Direct —Fareham
- Customer service
- Agile
- Employee assistance programme
- Employee discount
Quick apply
Support Analyst - Application Support
Sopra Steria —Portsmouth
- £30,000 - £35,000 a year
- DevOps
- In-person
- Communication skills
- Annual leave
Reconciliation Analyst
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £28,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- In-person
- Free parking
- Employee assistance programme
Quick apply
IT Service Management Analyst
Hampshire County Council —Winchester
- £40,643 - £45,077 a year
- Hybrid work
- Communication skills
6d

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ICT Support Analyst HIWFRS624489

Hampshire & Isle of Wight Fire and Rescue Authority
Eastleigh

Apply Now

Job details

Temporary
3 hours ago

Qualifications

Customer service
Communication skills

Full job description

Job Details:
Salary Range: £32,061 - £33,699 per annum

Work Location: Hampshire and Isle of Wight Fire and Rescue Service HQ, Eastleigh (Hybrid Working)

Hours per week: 37

Contract Type: Temporary until 18 December 2026

Closing Date: 17 July 2026 The Role:
Hampshire and Isle of Wight Fire and Rescue Service is looking for an ICT Support Analyst to join our ICT Service Desk Team. You'll provide an effective, customer-focused support service to users across the organisation, helping to resolve issues quickly and keep critical systems running.

You will need strong communication and customer service skills, as well as excellent attention to detail to be able to accurately update records and systems. An effective and willing team player who contributes to the team, department and service objectives. You will also be able to demonstrate that you can work on under your own initiative, effectively triage issues, problem solve, deliver excellent customer service, prioritise incidents and requests.

As an ICT Support Analyst, your work will include:
Provide support for ICT hardware, software and systems, resolving issues promptly by using first line fixes and escalating where appropriate.

Log, update and actively monitor incidents/requests to ensure progress is tracked and service levels (SLAs) are met.

Maintain accurate records in digital systems, including asset management data, and manage user accounts, permissions and access rights.

Carry out routine checks on software, systems, applications and equipment; diagnose issues using structured testing/triage and recommend improvements.

Help maintain the security and integrity of ICT systems, applying good practice and confidentiality and supporting compliance with data protection requirements.

Maintain up-to-date knowledge of corporate and bespoke systems; undertake independent learning and identify training needs.

Additional Information:
ICT Support Analyst Job Description and Person Specification HIWFRS Values:

Reaching Further - Inspiring and challenging ourselves and others.

Showing Respect - Fairness, honesty and integrity in everything we say and do.

Supporting Others - Listening and acting with compassion and empathy.

Everyone Playing Their Part - Recognising the contribution we all make.

Vetting Requirements:
This post is subject to a Standard DBS Check. Contact Details for an Informal Discussion:
Abbi Pearce, T1 Support Manager on [email protected]

Hampshire and Isle of Wight Fire and Rescue Service is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

Corporate Equalities Employment Policy: In order to combat indirect discrimination, no unnecessary conditions or requirements will be applied to any posts which may unintentionally exclude certain groups of potential applicants from applying or have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of their gender, disability, age, ethnic or national origin, marital status, creed, sexuality, trade union activity or responsibility for dependants unless a Genuine Occupational Qualification (GOQ) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

Apply Now

Refine Your Search

support analyst jobs in eastleigh

ICT Support Analyst HIWFRS624489

Junior Operations Analyst

IT Support Analyst

Customer Data Insights Analyst

Higher Intelligence Analyst

Service Desk Analyst

Operations Specialist

Data Analysis and Insight Lead

Project Coordinator / Business Analyst

Technical Analyst

Business Engagement and Service Improvement Manager

Retail Media Analyst(FTC)

Senior Intelligence Analyst

Service Desk Analyst

Transformation Analyst

Supply Chain Analyst (12 month FTC)

Technical Support Analyst

Support Analyst - Application Support

Reconciliation Analyst

IT Service Management Analyst

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