Solution specialist Work, Jobs in Ebbsfleet, Ken (with Salaries)

Customer Care Executive
Precise Freight / APC Overnight —Ramsgate
- £26,509.39 a year
- Full-time
- Microsoft Word
- Customer service
- Microsoft Office
- Annual leave
Quick apply
13d
Food Production Operative
Grow Up Farms Ltd —Sandwich
- £13.45 an hour
- Overtime
- Basic maths
- In-person
- Hand tools
- Referral programme
Quick apply
8d
Global Digital Solutions Specialist - PIM / DAM
Wahl Clipper Global —Ramsgate
- Full-time
- Marketing
- Bachelor's degree
- IT
Quick apply
Trainee Hydraulic Test Engineer
AMETEK, Inc. —Ramsgate
Freelance Counsellor - Workshop Delivery
The Better Health Generation —Ashford
- £20 - £30 an hour
- Microsoft Word
- Microsoft Outlook
- Presentation skills
- Work from home
- Sick pay
Quick apply
Talent Acquisition Partner
Saga —Folkestone
- £30,000 - £35,000 a year
- Hybrid work
- Organisational skills
- Communication skills
- Employee discount
Quick apply
8d
Customer Success Manager
Integrated Care 24 Ltd —Ashford
- Up to £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Presentation skills
5d
Paint Sprayer
AMETEK, Inc. —Ramsgate
Direct Load – Solution Design Manager (F/M/D)
Rhenus SE & Co. KG —Ashford
- Full-time
- Remote
- Microsoft Excel
- Sales
- English
11d
Technical Business Analyst (AI)
Goaco —Ebbsfleet
- Full-time
- AI
- Communication skills
Ganger
Cappagh Browne —Minster
- £19.00 - £19.50 an hour
- Full-time
- Leadership
- Communication skills
Quick apply
Sales Consultant
The Watches of Switzerland Group —Canterbury
- Sales
- Employee assistance programme
Linux & Applications Specialist
ORBITAL NET LIMITED —Bekesbourne
- Monday to Friday
- DevOps
- Scripting
- Computer networking
Quick apply
Fragrance Regulatory Specialist
Givaudan —Ashford
- English
- Microsoft Office
- Bachelor's degree
- Employee discount
Caterlink - Catering Assistant Wednesday and Friday 2 hours aday
Caterlink —Canterbury
- £12.71 an hour
- Part-time
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
Optometrist
Vision Express —Broadstairs
- Up to £79,000 a year
- School
- Annual leave
- Employee discount
Customer Service Apprenticeship
Keyline —Ashford
- Weekend availability
- Mentoring
- Employee discount
WSS Dewatering Sales Specialist / Manager – UK & Ireland
Xylem —Ashford
- Full-time
- Sales
- Driving
- No degree
11h
Oral Care Technical Specialist
Givaudan —Ashford
- Laboratory experience
- Microsoft Office
- Profit sharing
10d
General Foreperson
Costain —Ashford
- Full-time
- Microsoft Word
- Civil engineering
- Engineering

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solution specialist jobs near ebbsfleet, ken

Customer Care Executive

Precise Freight / APC Overnight -
Ramsgate

Quick apply

Job details

Permanent | Full-time
£26,509.39 a year
13 days ago

Benefits

Annual leave
Company pension
On-site parking

Qualifications

Microsoft Word
Customer service
Logistics
Microsoft Office
Customer support
Account management
Communication skills

Full job description

Location: Cliffsend, Ramsgate CT12
Salary: £26,509.39
Hours: Monday - Friday, 09:00 - 18:00
Holiday: 28 days annual leave including bank holidays
Contract: Permanent, Full-Time

Join Precise Freight – Specialists in Overnight Delivery & Fulfilment

Precise Freight is part of both the APC and Pallex delivery networks, providing overnight parcel and pallet delivery services across the UK. We also deliver tailored fulfilment, same-day delivery and bespoke customer service solutions designed around our customer’s needs.

Our people are central to everything we do. In a world where automation and AI have become the new norm, we pride ourselves on delivering a personal and outstanding customer experience, building real long-term relationships, and providing reliable service that sets us apart from the competition.

We are now looking for a proactive and customer-focused Customer Care Executive to join our growing team.

About the Role

As a Customer Experience Advisor, you will be the first point of contact for our customers, helping ensure every interaction reflects our high standards. You will support customers across a range of enquiries, resolve issues efficiently, and build trusted relationships that create a positive customer experience from collection to delivery.

This is a fast-paced role that requires excellent communication skills, strong attention to detail, and a genuine passion for helping people.

Key Responsibilities

Handle incoming customer enquiries via telephone and email in a professional and timely manner
Investigate and resolve delivery issues, service queries, and customer concerns efficiently
Build and maintain strong customer relationships to improve retention and customer satisfaction
Liaise with internal departments, operational teams and the wider network to ensure successful and smooth delivery of customers freight.
Make proactive outbound calls to customers to identify opportunities, strengthen relationships, and support business growth
Maintain accurate customer records and update internal systems
Monitor customer accounts and provide updates on delivery statuses where required
Escalate complex issues appropriately and follow through to resolution
Identify recurring customer concerns and suggest service improvements
Support the wider customer service and operations teams where needed
Account Administration, including accurately booking on deliveries/collections on behalf of customers

What We're Looking For

Previous customer service, customer experience, account management, or logistics experience
Excellent verbal and written communication skills
Strong problem-solving ability and a calm, professional approach under pressure
Confident using Microsoft Office and the ability to learn new systems
Ability to manage multiple tasks and prioritise workload effectively
Positive attitude with a proactive, team-focused mindset
Strong attention to detail

Desirable (but not essential)

Experience within transport, logistics, courier, or overnight delivery environments

If you enjoy delivering excellent customer service and want to be part of a growing, customer-focused business, we'd love to hear from you.

Apply today and join Precise Freight.

Job Types: Full-time, Permanent

Pay: £26,509.39 per year

Benefits:

Company pension
On-site parking

Application question(s):

Do you have experience providing customer support through both verbal and written communication?

Work Location: In person

Quick apply

Refine Your Search

solution specialist jobs in ebbsfleet, ken

Customer Care Executive

Food Production Operative

Global Digital Solutions Specialist - PIM / DAM

Trainee Hydraulic Test Engineer

Freelance Counsellor - Workshop Delivery

Talent Acquisition Partner

Customer Success Manager

Paint Sprayer

Direct Load – Solution Design Manager (F/M/D)

Technical Business Analyst (AI)

Ganger

Sales Consultant

Linux & Applications Specialist

Fragrance Regulatory Specialist

Caterlink - Catering Assistant Wednesday and Friday 2 hours aday

Optometrist

Customer Service Apprenticeship

WSS Dewatering Sales Specialist / Manager – UK & Ireland

Oral Care Technical Specialist

General Foreperson

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