Customer experience coordinator Work, Jobs in Edgbaston, Wmd (with Salaries)

Lead Coordinator
EMR Group —Birmingham
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
Quick apply
Bookings Coordinator
WORD360 Language Services —Birmingham
- £26,500 a year
- Communication skills
- Negotiation
- Annual leave
- Flexible schedule
Vehicle Admin and Sales Coordinator
25seven Campers Ltd —Bromsgrove
- £24,784.50 - £28,000.00 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
Front Desk & Family Coordinator (Receptionist / Customer Service)
RobocodeUK Limited —Solihull
- £1,800 a month
- Part-time
- Microsoft Word
- CRM software
- Customer service
Quick apply
1d
Senior Logistics Coordinator - Floorcoverings Department
Wattrus Group Limited —Solihull
- £26,000 - £30,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
Helpdesk Coordinator - FTC 12 months
WORD360 Language Services —Birmingham
- £25,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Flexible schedule
Customer Care Coordinator
Public Library of Science —Birmingham
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Service Delivery Co-ordinator
Midland Heart —Birmingham
- £27,953 a year
- Hybrid work
- Microsoft Excel
- Customer service
- Maintenance
- Work from home
9d
Service Coordinator
Arrow Industrial Group Limited —Birmingham
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
4d
Timetabling and Room Booking Coordinator
Birmingham City University —Birmingham
- £32,006 - £35,331 a year
- Full-time
- Hybrid work
- Administrative experience
- Analysis skills
- University
10d
Service Delivery Co-ordinator (Part-time)
Midland Heart —Birmingham
- £16,772 - £27,953 a year
- Part-time
- Microsoft Excel
- Customer service
- Maintenance
- Work from home
9d
Receptionist / Administrator / Care Coordinator
Zantahealthcare Ltd —Birmingham
- £24,420.00 - £42,918.75 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Annual leave
Quick apply
2d
Complaints Coordinator
WORD360 Language Services —Birmingham
- £26,000 - £27,000 a year
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Flexible schedule
Manufacturing Coordinator
Curated Talent Group —Birmingham
- £31,000 - £33,000 a year
- Full-time
- ERP systems
- Project management
- Continuous improvement
- Free parking
Quick apply
2d
CSC Co-ordinator
M Group —Birmingham
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
Customer Assurance Coordinator
Arcus FM —Redditch
- Up to £29,256 a year
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
- Annual leave
Quick apply
13d
Recruitment Coordinator
WORD360 Language Services —Birmingham
- Up to £26,000 a year
- Organisational skills
- Negotiation
- Annual leave
- Sick pay
ESG Coordinator
SYR Limited —Stourbridge
- £30,000 - £35,000 a year
- Full-time
- In-person
- Free parking
- Profit sharing
Quick apply
10d
Program Co-Ordinator
Johnson Controls —Birmingham
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Employee assistance programme
2d
Customer Support Coordinator
Daikin Industries Ltd. —Birmingham
- Full-time
- Customer service
- Communication skills
Quick apply

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customer experience coordinator jobs near edgbaston, wmd

Lead Coordinator

EMR Group -
Birmingham

Quick apply

Job details

Full-time

Benefits

Cycle to work scheme
Annual leave
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Customer service
IT
LMS
Communication skills

Full job description

What we offer:
The only way to truly know the benefits of this culture is to experience it as an EMR employee, but some examples of the support we offer include:

Competitive pay rates and a bonus scheme
25 days annual leave plus the option to buy or sell leave
Enhanced maternity and paternity leave
Employee support, including life assurance and critical illness pay
Wellbeing Scheme, giving every colleague – and their dependents – unlimited access to GPs and counselling, as well as cash back on a wide range of health and wellbeing treatments
24/7 anonymous access to advice on any aspect of health and wellbeing
Financial wellbeing support, including access to affordable loans, savings plans, advanced earned pay and financial education
Savings on online purchases from retailers and utilities to entertainment and beyond
Cycle 2 work scheme

We’re proud to have achieved Great Place To Work status for three years running - and to be recognised among the UK's Best Workplaces in Manufacturing, Production & Transportation.
But it's about so much more than badges to us, it's about being recognised by our people for the continuous work we do to do better for them.
#INDHP

About Our Opportunity:
It takes a special type of person to be part of the Technical Training Team at EMR. They provide unrivalled support to the UK business on a daily basis, planning and coordinating plant and compliance courses across the UK through internal and external partners.
Without their organisation and administration skills, tenacity and team player mentality, we wouldn’t be the success we are today.
As the Lead Coordinator in this team, you will build on your exceptional skills and be supported every step of the way in developing a solid foundation of knowledge and expertise of the company and the industry.

What You Will Be Doing:
Provide day-to-day support with all plant and compliance training activities at EMR. The role is responsible for leading the coordination of all training activities, acting as lead for the administration and coordination team. You will:

Provide direction and support to Depot Coordinators and other colleagues that cover operational site and company-wide training.
Ensure that hospitality, room layout and equipment for participants attending workshops and events are arranged.
Identify potential new external suppliers through due diligence and following EMR procurement processes.
Develop and maintain accurate and easily accessible records and processes for all learning and development activities; including recording and monitoring attendance, ensuring that colleagues required to attend specific workshops are easily identified and followed up.
Ensure that good communication structures exists with line managers and delegates to ensure all staff colleague booked on events within agreed timeframes and understand the requirements to attend booked sessions.
Manage external supplier relationships, providing the right training to the right colleagues at the right time.
Maintain external accreditations where needed, such as NPORS.
Coordinate with external venue suppliers with all planning for off-site training.
Ensure evaluation forms are completed and returned for each training event. Lead on the processing of data and generating of reports based on this evaluation data.
Support the internal communications team with any operational training initiatives and communications.
Ensuring Purchase Orders are raised, received, invoiced and recharged.
Work closely with operational plant trainers and assessors, regional coordinators, DACs and capability leads to proactively plan training activities

About You:
You’re organised, proactive, and have a strong can-do attitude. You work well as part of a team, enjoy being hands-on, and have good customer service and communication skills. You’re comfortable working in a busy environment - be this on site or in the office - coordinating day-to-day activities, and supporting training programmes. If you like keeping things running efficiently and seeing people develop, this role could be right up your street!
You'll have experience in training administration and coordination, and associated learning management systems, with the ideal candidates having worked with national accreditations such as NPORS previously.

Who we are:
Our purpose is to create a future where the materials we use don’t need to be extracted from the planet.’
At EMR, we give new life to unwanted materials. Every year, we recycle 10 million tonnes of metals and plastics, saving 19 million tonnes of carbon from entering the Earth’s atmosphere, diverting waste from landfill and protecting resources and habitats.
We couldn’t do any of this without our team members. In return for all they do, we do everything we can to create an environment of belonging, value, support and growth.
We’re proud to have achieved Great Place To Work status, but it’s about so much more than a badge. It’s about being recognised by our people for the continuous work we do to do better for them:

‘The people who work here are from varied backgrounds and have a variety of beliefs, all of which are accepted and respected.’
‘I’m encouraged to keep a healthy work-life balance so that I can be performing at my best.’
‘I’ve been supported every step of the way in my career progression.’
‘‘EMR offers a fantastic and inclusive environment; collaboration across the whole business, humility and hard work.’

We couldn’t do any of this without our team members. In return for all they do, we do everything we can to create an environment of belonging, value, support and growth, underpinned by our Company values of We Care and We Do.

We Care
Integrity – our people are Respectful and Honest
Trust – our people are Collaborative and Genuine
We Do
Accountable – our people are Determined and Responsible
Innovative – our people have a Growth Mind-set and are Progressive

If you want to be part of something bigger than yourself, have a role that really makes a difference and work with likeminded people towards the same purpose, click the link to apply.

Recruitment Agencies
We operate a strict Preferred Supplier List (PSL) and do not accept speculative CVs. Any unsolicited CVs, whether related to a specific position or submitted speculatively, will not be considered.

Quick apply

Refine Your Search

customer experience coordinator jobs in edgbaston, wmd

Lead Coordinator

Bookings Coordinator

Vehicle Admin and Sales Coordinator

Front Desk & Family Coordinator (Receptionist / Customer Service)

Senior Logistics Coordinator - Floorcoverings Department

Helpdesk Coordinator - FTC 12 months

Customer Care Coordinator

Service Delivery Co-ordinator

Service Coordinator

Timetabling and Room Booking Coordinator

Service Delivery Co-ordinator (Part-time)

Receptionist / Administrator / Care Coordinator

Complaints Coordinator

Manufacturing Coordinator

CSC Co-ordinator

Customer Assurance Coordinator

Recruitment Coordinator

ESG Coordinator

Program Co-Ordinator

Customer Support Coordinator

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