Senior program specialist Work, Jobs in Edgbaston, Wmd (with Salaries)

Strategic Account Director
OCS Group —Birmingham
- Customer service
- Engineering
Quick apply
11d
Senior Psychotherapist - Bayberry
UK Addiction Treatment Centres —Birmingham
- £40,000 a year
- Full-time
- Computer literacy
- Master's degree
- Bachelor's degree
Quick apply
HR Business Partner
Equans —Birmingham
- Full-time
- Hybrid work
- Management
- Analysis skills
- Human resources
- Annual leave
- Employee assistance programme
Senior Scheduler
Equans —Tamworth
- Full-time
- Annual leave
- Employee assistance programme
Registered Manager
Accomplish —Bromsgrove
- Up to £47,000 a year
- Organisational skills
- Leadership
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Clinical Scientist
NHS Blood and Transplant —Birmingham
- £49,387 - £56,515 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
1h
Commercial Manager
Equans —Birmingham
- Full-time
- Microsoft Excel
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Registered Manager
Keys Children —Worcester
- Up to £55,000 a year
- Driving
- School
- Annual leave
- Employee assistance programme
Quick apply
Manager, Transformation Strategy & Governance
Deloitte —Birmingham
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
PSHE / Life Skills Lead
Arc School Ansley —Nuneaton
- £32,916 - £45,350 a year
- Full-time
- Classroom experience
- Communication skills
- School
- Employee discount
Head of UK / Ireland
TVH Parts —Birmingham
- Management
- Travel
Head of UK / Ireland
Tvh Uk Ltd —Birmingham
- Management
- Travel
Quick apply
12d
Senior Children's Support Worker
Keys Children —Birmingham
- £14.95 - £15.55 an hour
- Annual leave
- Employee assistance programme
Quick apply
Senior Compliance Officer
NFP Corp —Birmingham
- Full-time
- Hybrid work
- Organisational skills
- Financial services
- Annual leave
- Employee discount
6d
Senior Residential Support Worker – Children’s Residential Services
Leading Nurturing Residential Specialists —Solihull
- £14 - £16 an hour
- Full-time
- Microsoft Office
- In-person
- Care plans
Quick apply
Contract Services Manager
EQUANS —Birmingham
- Microsoft Word
- Microsoft Excel
- Contracts
- Annual leave
- Employee assistance programme
5d
Project Controls Manager / Senior Project Controls Manager
AtkinsRéalis —Birmingham
- Full-time
- Hybrid work
- Project management
- Contracts
- Communication skills
Senior Tunnelling Engineer
AECOM —Birmingham
- Full-time
- Hybrid work
- Master's degree
Senior Civil Engineer
AECOM —Birmingham
- Full-time
- Hybrid work
- Engineering
Senior Town Planner
AECOM —Birmingham
- Full-time
- Hybrid work
- English

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senior program specialist jobs near edgbaston, wmd

Strategic Account Director

OCS Group -
Birmingham

Quick apply

Job details

Permanent
11 days ago

Qualifications

Customer service
Engineering
Business management

Full job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment

About The Role:

Role Overview:

Accountable for the strategic interpretation of chosen accounts to shape our delivery to increase volume and profitability. KAM lead for EMCOR and engage in all company related KAM activity. To directly engage with customers to deliver maximum business growth and service expansion for EMCOR UK. Ensures service delivery to agreed customer KPIs and satisfaction levels.Seeks growth in all allocated areas well as supporting new business acquisition. Proactively manages compliance with company processes and policies, including H&S, HR, QA etc.

What you'll do:

Provide effective safety and cultural leadership through visibility and actions at all times to EMCOR UK employees
Help to deliver EMCOR UK annual incremental growth of both revenue and EBIT / Sales % from contractual obligation
Manage the relationship integration between business units.
Engage at senior level within EMCOR to understand their landscape and Interpret into tangible actions for the business
Actively deploy services to all available accounts within EMCOR
Effective Management of all allocated service accounts
Management accountability for customer service performance.
Regular customer engagement to ensure the appropriate level of 'hierarchical matching' Constantly review and challenge KAM plans to all selected customers
Create and maintain EMCOR KAM plan
Focused on retention and expansion of existing business relationships, increasing the value to EMCOR UK from existing contracts through identification of cross-selling opportunities for development by BDMs and managing the development of new business opportunities.
Provide thorough understanding of customers' business activities and service needs.
Provide sound information and advice to customers on EMCOR services.
Able to identify and effectively resolve service delivery problems and maintain business relationships.
Manages team service delivery targets (customer KPIs and satisfaction levels).
Manages team business performance in relation to targets (e.g. budgeted revenue, gross margin, operating profit, growth and trade debtors targets).
Management of Health, Safety, Security, Environmental and Technical Compliance issues that affect customers and employees.
Accountable for own development plan for continuous improvement of competences in relation to the EMCOR career development program.
To ensure that all operatives within reporting cost centres have an annual appraisal and mid year review.
Provide strategic detail to assist business unit and overall EMCOR 5 Year Plan is achieved.

About the role

Who you'll be:

Experience in general business management, preferably in a business service environment
Knowledge of customer operations, business drivers, financials and specialist sources of information, where necessary gained by working the customers' Industry sector.
Good understanding of customer service principles
Ideally qualified to HNC/degree level in engineering, commercial management, business administration or facilities management.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Quick apply

Refine Your Search

senior program specialist jobs in edgbaston, wmd

Strategic Account Director

Senior Psychotherapist - Bayberry

HR Business Partner

Senior Scheduler

Registered Manager

Clinical Scientist

Commercial Manager

Registered Manager

Manager, Transformation Strategy & Governance

PSHE / Life Skills Lead

Head of UK / Ireland

Head of UK / Ireland

Senior Children's Support Worker

Senior Compliance Officer

Senior Residential Support Worker – Children’s Residential Services

Contract Services Manager

Project Controls Manager / Senior Project Controls Manager

Senior Tunnelling Engineer

Senior Civil Engineer

Senior Town Planner

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