Banking Work, Jobs in Edgware, Eng (with Salaries)

Customer Service Consultant - Edgware Station Road, London
HSBC Global Services Limited —Edgware
- From £26,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
2d
Associate Director, AI Solution Architect, Banking, Strategy, Governance & Architecture, AI & Data
Deloitte —London
- Hybrid work
- Azure
- Master's degree
- AWS
Banking Representative - Watford High Street
Metro Bank PLC —Watford
- £27,550 a year
- Full-time
- Customer service
- Microsoft Office
- Computer skills
Finance & Fulfilment Administrator
Good Life —Orpington
- £25,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Administrative experience
- In-person
- Work from home
Quick apply
2d
Director, Banking Partnerships
Kyriba —London
- £122,850.00 - £155,366.25 a year
- Full-time
- Sales
- English
- Business development
Apprenticeship - KYC & KYB Apprentice – UK Investment Banking
Natixis CIB London —London
- Communication skills
- Time management
Investment Banking Internship
GP Bullhound —London
- Full-time
- Microsoft Powerpoint
- Accounting
- Internship
Global Transaction Banking (GTB) Internship
BBVA —London
- Full-time
- Spanish
- English
- Banking
2d
Staff Product Designer, Business Banking
Referrals Only —London
- £110,000 - £125,000 a year
- Remote
- Work from home
- Flexible schedule
AML & Financial Crime Associate
Sumitomo Mitsui Banking Corporation —London
- Hybrid work
- Annual leave
22h
Team Assistant, Investment Banking
Panmure Liberum —London
- £32,000 - £36,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Administrative experience
- Employee discount
- Life insurance
Quick apply
1d
Client Service Executive - Private Bank
Deutsche Bank —London
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- No degree
- Employee discount
Apprenticeship - KYC & KYB Apprentice – UK Investment Banking
Natixis —London
- Communication skills
- Time management
Financial Analyst
West Green Group Limited —London
- £43,000 - £48,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- ERP systems
- Free parking
- Health & wellbeing programme
Quick apply
2d
Financial Crime Analyst
EC Markets LTD —London
- £30,000 - £40,000 a year
- Full-time
- Analysis skills
- Organisational skills
- Financial services
Quick apply
Intern
European Bank for Reconstruction and Development —London
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
1d
Administrative Assistant, London
Bank of America —London
- Overtime
- Microsoft Powerpoint
- Microsoft Outlook
- Administrative experience
- Employee assistance programme
2d
Head of Finance
Walsingham Support —London
- £75,000 a year
- Full-time
- Travel
- Leadership
Quick apply
3d
Senior Strategy Analyst
Capital One UK —London
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Maths
Client Relationship Manager
Partner Capital —Mayfair
- £44,700 - £45,000 a year
- Full-time
- English
- Microsoft Office
- Business development
Quick apply
1d

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Customer Service Consultant - Edgware Station Road, London

HSBC Global Services Limited -
Edgware

Apply Now

Job details

Full-time
From £26,000 a year
2 days ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Communication skills

Full job description

What you'll do

The role of a Customer Service Consultant is to provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to bank with us. Our Customer Service Consultants actively raise fraud awareness protecting our customers and will identify and support those who are in potentially vulnerable situations or have more complex needs ensuring financial inclusion for all.

We are looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful but is not essential. what we are really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we are passionate about coaching and developing our people, you will have access to our learning platform and the opportunity to develop yourself and your career further.

Within this role you will:

Play a pivotal role within our Branch Customer Service Team by being the first point of contact for our customers, take ownership of their individual needs and deliver an exceptional customer experience.
Play an integral part in customer education around HSBC digital services and fraud awareness.
Identify customers who are in vulnerable situations and determine the best way we can support them.
Help our customers with more complex banking needs to ensure they feel supported in their choices.

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers.
The ability to take ownership of customer enquiries through to resolution, you will pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly & efficient service.
Be resilient to a continuous changing environment.

When & Where you'll work

Our Full-Time roles are 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday) This is a full time position that requires you to work 35 hours per week. Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application. There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training

You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Consultant training course is 9 days in total split over 3 weeks.

As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get!

We offer an attractive starting salary of £26,000 based on 35 hours per week, plus an annual discretionary performance bonus.

You will also receive:

Over six weeks’ holiday. This includes bank and public holidays with the option to buy more.
Perks at Work Benefit where you will be able to access to 30,000+ national & local employee discounts.
A market-leading employer Pension contribution
BUPA Healthcare
Life Assurance, equivalent to four times your annual salary
Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more.
Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500

Apply Now

Refine Your Search

banking jobs in edgware, eng

Customer Service Consultant - Edgware Station Road, London

Associate Director, AI Solution Architect, Banking, Strategy, Governance & Architecture, AI & Data

Banking Representative - Watford High Street

Finance & Fulfilment Administrator

Director, Banking Partnerships

Apprenticeship - KYC & KYB Apprentice – UK Investment Banking

Investment Banking Internship

Global Transaction Banking (GTB) Internship

Staff Product Designer, Business Banking

AML & Financial Crime Associate

Team Assistant, Investment Banking

Client Service Executive - Private Bank

Apprenticeship - KYC & KYB Apprentice – UK Investment Banking

Financial Analyst

Financial Crime Analyst

Intern

Administrative Assistant, London

Head of Finance

Senior Strategy Analyst

Client Relationship Manager

I want to receive the latest job alerts for banking in edgware, eng

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