Call center manager Work, Jobs in Edgware, Gtl (with Salaries)

Contact Centre Team Leader
Wandle Housing Association Limited. —London
- £40,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
1d
Call Centre Manager
Veetec Motor Group —Hayes
- From £30,000 a year
- Full-time
- Spanish
- Customer service
- English
Quick apply
Contact Centre Team Leader
Premium Credit Limited —London
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Human resources
- Annual leave
- Employee assistance programme
Contact Centre Customer Success Manager
Zoom —London
- Full-time
- Hybrid work
- In-person
5d
Contact Centre Team Manager - Fintech
Foundever —Kingston upon Thames
- Up to £32,000 a year
- Weekend availability
- Management
- Human resources
- Communication skills
Customer Success Manager
Speechmatics —London
- Hybrid work
- Spanish
- Contracts
- APIs
Operational Sales Manager (Outbound Contact Centre Team - Retail)
Allwyn UK —Watford
- Hybrid work
- Sales
- Customer service
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
VRES Contact Centre Manager
Metropolitan Police —Charlton
- £37,510.00 - £45,207.75 a year
- Weekend availability
- Customer service
- Microsoft Office
- Analysis skills
6d
Sales Lead - Outbound Contact Centre
The Economist Group —London
- Hybrid work
- Sales
- Communication skills
- Employee assistance programme
Quick apply
Contact Centre Team Leader
Butlin's —Hemel Hempstead
- Full-time
- Sales
- Customer service
- Leadership
Service Delivery Manager – Contact Centre & Specialist Removals Team
Metropolitan Police —Charlton
- £45,986.00 - £54,743.25 a year
- Full-time
- Travel
- Negotiation
5d
Service Coordinator Team Leader
Dyno Rod —Enfield
- £30,000 - £36,000 a year
- Overtime
- Maintenance
- Supervising experience
- In-person
- Free parking
- Life insurance
Quick apply
12d
Sales Operations (Dialer & Campaign Manager)
Teya —London
- Full-time
- Sales
- Analysis skills
Sales Development (Lead Gen and Telemarketing)
CMS Distribution —London
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Sr. Director, Product Mktg & Outbound Product Mgmt - Allegro
Aria Systems —London
- Remote
- Computer Science
- Engineering
- Bachelor's degree
Quick apply
Lead Engineer (Specialist) in DATA COLLECTION AND PUBLICATION (DCP)
Bank of England —London
- £80,320 - £90,360 a year
- Full-time
- Azure
- Windows
- SQL
- Annual leave
11d

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Contact Centre Team Leader

Wandle Housing Association Limited. -
London

Apply Now

Job details

Permanent | Full-time
£40,000 a year
1 day ago

Qualifications

Customer service
Microsoft Office
Analysis skills
Leadership
Communication skills

Full job description

Permanent - Full Time - Hybrid working (2 office days per week) - £40,000 per annum

Do you have a passion for excellent customer service and a talent for leading teams?

We're seeking a dynamic Contact Centre Team Leader to manage and motivate up to 12 Customer Service Advisors, ensuring every tenant experience is outstanding.

What You'll Do:

Oversee enquiries across calls, emails, chatbots, and social media-ensuring timely, quality responses.
Manage key service areas like Repairs and Neighbourhood and build strong contractor relationships.
Lead weekly team meetings and training through our Contact Centre Academy.
Monitor performance and efficiency-keeping wait times low and resolving complex complaints at first contact.
Drive continuous improvements, resource planning, and budget management, while embodying our Wandle values.

What You Bring:

Proven call centre leadership experience, ideally in Social Housing.
A solid grasp of contact centre operations and Tenant Satisfaction Measures.
A Chartered Institute of Housing qualification or the drive to train and achieve it.
Superb communication, analytical, and motivational skills-plus strong Microsoft Office proficiency.

If you're ready to inspire your team and make a real impact, we want to hear from you. Apply now and lead us towards operational excellence!

Please apply with your CV and supporting statement outlining why you should be our next Contact Centre Team Leader.

Closing date: 5th July 2026 at 11:59pm
Shortlisting: 6th July 2026
Interviews: Week commencing 13th July 2026

Please note, Wandle is not able to support any visa sponsorship requests. You need to have the right to work in UK to be considered for this role.

Apply Now

Refine Your Search

call center manager jobs in edgware, gtl

Contact Centre Team Leader

Call Centre Manager

Contact Centre Team Leader

Contact Centre Customer Success Manager

Contact Centre Team Manager - Fintech

Customer Success Manager

Operational Sales Manager (Outbound Contact Centre Team - Retail)

VRES Contact Centre Manager

Sales Lead - Outbound Contact Centre

Contact Centre Team Leader

Service Delivery Manager – Contact Centre & Specialist Removals Team

Service Coordinator Team Leader

Sales Operations (Dialer & Campaign Manager)

Sales Development (Lead Gen and Telemarketing)

Sr. Director, Product Mktg & Outbound Product Mgmt - Allegro

Lead Engineer (Specialist) in DATA COLLECTION AND PUBLICATION (DCP)

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