Client services occupations Work, Jobs in Edinburgh, Edh (with Salaries)

Customer Success Executive / Account Manager
Ivanmed Ltd —Edinburgh
- £28,000 - £35,000 a year
- Full-time
- Salesforce
- In-person
- Employee discount
Quick apply
6d
Customer Service Brokerage Support
JPMorganChase —Edinburgh
- Full-time
- CRM software
- Analysis skills
- Financial services
Service Coordinator
Evolution Security —Edinburgh
- Full-time
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
Client Service Subject Matter Expert
JPMorganChase —Edinburgh
- Full-time
- CRM software
- Analysis skills
- Financial services
Customer Success Manager (B2B SaaS, Higher Ed)
Gecko —Edinburgh
- University
- Travel
- In-person
- Employee assistance programme
- Employee discount
FOS & Exec Complaints Specialist
JPMorganChase —Edinburgh
- Weekend availability
- Communication skills
- Banking
Junior/Graduate Customer Support Accountant
FreeAgent —Edinburgh
- £27,500 - £31,500 a year
- Full-time
- Hybrid work
- Computer literacy
- Accounting
Quick apply
Customer Service Advisor - Dealer Services
Velux Residential —Fife
- Full-time
- Continuous improvement
Client Services Manager
HSBC Global Services Limited —Edinburgh
- Full-time
- Continuous improvement
- Banking
6d
Junior Technical Account & Product Delivery Associate
novoville —Edinburgh
- £26 - £30 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
2d
Customer Support Accountant
FreeAgent —Edinburgh
- £31,500 - £35,500 a year
- Full-time
- Hybrid work
- Computer literacy
Quick apply
Territory Partner
Newcross Healthcare Solutions Limited (1) —Edinburgh
- Up to £36,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
Quick apply
13d
Global Payment Solutions- Client Service Manager- French Speaking
HSBC Global Services Limited —Edinburgh
- Full-time
- Communication skills
- Banking
- Time management
7d
Customer Success Manager - French Speaking
N-able —Edinburgh
- Hybrid work
- English
- Communication skills
- Employee stock purchase plan
- Annual leave

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client services occupations jobs near edinburgh, edh

Customer Success Executive / Account Manager

Ivanmed Ltd
Edinburgh

Quick apply

Job details

Full-time
£28,000 - £35,000 a year
6 days ago

Benefits

Casual dress
Company pension
Employee discount

Qualifications

Client engagement
Salesforce
Customer loyalty building
Relationship management
Customer interaction
Outbound calling
HubSpot
Account management

Full job description

Customer Success Executive / Account Manager

Ivanmed Ltd – Leith, Edinburgh
£28,000–£30,000 basic salary (depending on experience)
Realistic OTE £35,000+ uncapped
Full-time | Monday–Friday | Office-based

About Ivanmed

Ivanmed is one of the UK's leading suppliers of aesthetic and medical devices, supporting more than 2,000 professional clinics across the UK.

As our customer base continues to grow, we're looking for a confident, organised and commercially minded Customer Success Executive / Account Manager to help our clinic customers successfully launch, grow and maximise the return from the products they have purchased.

This is a fantastic opportunity to join a growing company where customer relationships, education and long-term success are at the heart of everything we do.

The Role

This is not a cold-calling or new-business sales role.

You'll work exclusively with existing Ivanmed customers, helping them get the very best from our products, training, marketing support and educational resources.

You'll manage your own portfolio of clinic accounts, building long-term relationships while helping clinics become more successful and increase their treatment activity.

This is a proactive role with a strong focus on outbound customer contact and consistent daily activity by telephone, email and WhatsApp.

Key Responsibilities

Manage your own portfolio of existing clinic customers.
Build long-term relationships with clinic owners and therapists.
Make regular outbound calls, emails and WhatsApp contact.
Support new customer onboarding and product activation.
Help existing customers successfully relaunch products where required.
Promote training, webinars, educational resources and marketing support.
Help clinics increase treatment activity and ongoing product usage.
Identify appropriate cross-selling opportunities across our product range.
Keep customer activity, notes and follow-up tasks updated within HubSpot CRM.
Work closely with our Sales, Marketing and Training teams.
Help improve customer retention, engagement and long-term account growth.

About You

You must have at least two years' experience in a call-based customer-facing role, such as:

Customer Success
Account Management
Telesales
Business Development
Customer Service

We're looking for someone who:

Enjoys speaking with customers and building relationships.
Is confident making regular outbound customer calls.
Thrives in an activity and follow-up driven environment.
Communicates professionally by telephone, email and WhatsApp.
Is organised and able to manage multiple customer relationships.
Has good commercial awareness and enjoys helping customers grow.
Is comfortable using CRM systems and digital software.
Is proactive, positive and reliable.

Experience within aesthetics, beauty, healthcare or medical devices would be an advantage but is not essential. Full product and systems training will be provided.

What We Offer

£28,000–£30,000 basic salary depending on experience
Excellent uncapped commission structure with realistic OTE of £35,000+
Your earning potential grows as your customer portfolio develops and succeeds
Monday to Friday working
Office-based role in our modern Leith office
Established customer base with no cold calling
Full product and systems training
Support from experienced Sales, Marketing, Training and Digital teams
Career development opportunities within a growing UK business

Why Join Ivanmed?

At Ivanmed we don't simply sell products—we help our customers build successful businesses.

You'll become a trusted point of contact for clinics across the UK, helping them improve their treatment offering through better education, marketing, customer support and product usage.

You'll see the long-term impact of your work as clinics become more successful, your customer portfolio grows and your earnings increase alongside it.

If you enjoy building relationships, helping customers succeed and working in a proactive, fast-paced environment, we'd love to hear from you.

Please apply with your CV by email and a short covering note explaining why you feel you'd be a great fit for the role.

Pay: £28,000.00-£35,000.00 per year

Benefits:

Casual dress
Company pension
Employee discount

Work Location: In person

Quick apply

Refine Your Search

client services occupations jobs in edinburgh, edh

Customer Success Executive / Account Manager

Customer Service Brokerage Support

Service Coordinator

Client Service Subject Matter Expert

Customer Success Manager (B2B SaaS, Higher Ed)

FOS & Exec Complaints Specialist

Junior/Graduate Customer Support Accountant

Customer Service Advisor - Dealer Services

Client Services Manager

Junior Technical Account & Product Delivery Associate

Customer Support Accountant

Territory Partner

Global Payment Solutions- Client Service Manager- French Speaking

Customer Success Manager - French Speaking

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