Customer solutions specialist Work, Jobs in Edinburgh, Edh (with Salaries)

Customer Service Advisor
JPMorganChase —Edinburgh
- Full-time
- Customer service
- Financial services
- Communication skills
9d
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Edinburgh
- Temporary
- Customer service
IT Support Specialist
Cirrus Logic —Edinburgh
- Full-time
- Customer service
- No degree
- IT
Project Administrator
Perceptive Agency —Edinburgh
- £12.71 - £13.45 an hour
- Part-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Work from home
Quick apply
Product Support Specialist - Institutions
Opus 2 —Edinburgh
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Product management
- Python
- Employee assistance programme
Quick apply
Middle Office Strategic Onboarding & Implementation Associate
Standard Life —Edinburgh
- From £41,800 a year
- Hybrid work
- SQL
- Travel
- Organisational skills
Customer Experience Specialist, Sales - Edinburgh
Tesla —Newbridge
- Weekend availability
- Sales
- Customer service
- Presentation skills
3d
Customer Support Exec. (B2B SaaS)
VoucherCart —Edinburgh
- £27,000 - £32,000 a year
- Full-time
- Google Suite
- English
- SQL
Quick apply
Team Manager - Contact Centre
Aptia Group —Edinburgh
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Management
3d
Freelance In Person Event Specialist - Edinburgh, Scotland
Visit.org —Edinburgh
- Temporary
- Customer service
- English
- Travel
Quick apply
Operations Manager - Residential and Cleaning Services
Heriot Watt University —Edinburgh
- £47,389 - £58,225 a year
- Weekend availability
- Management
- Microsoft Office
- Team management
- Annual leave
- Flexible schedule
3d
Investment Data Analyst
Aberdeen —Edinburgh
- Full-time
- Hybrid work
- Financial services
- Annual leave
- Employee discount
Part Time Supervisors, Tommy Hilfiger - Edinburgh (32 hours)
Tommy Hilfiger —Edinburgh
- Part-time
- Management
- Maintenance
- Communication skills
Senior Security Specialist
FedEx EU —Edinburgh
- £46,000 - £62,000 a year
- Full-time
- Microsoft Office
- Employee assistance programme
Recurring Services Co-Ordinator
Kinly —Livingston
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
Quick apply
Project Manager/Business Admin Apprentice
Sulzer —Falkirk
- Full-time
- English
- Project management
- Time management
Workplace, Health & Safety Specialist, UKIE WHS AMZL
Amazon UK Services Ltd. —Edinburgh
- Full-time
- Microsoft Word
Index Data Management Analyst
Aberdeen —Edinburgh
- Full-time
- Hybrid work
- Analysis skills
- Annual leave
- Employee discount
Administrator
STARK Group —Edinburgh
- Part-time
- Sales
- Computer literacy
- Microsoft Office
- Employee discount
- Referral programme
10d
Food Service Auditor, Scotland (Independent Contractor)
NSF International —Edinburgh
- Weekend availability
- Hospitality
- Microsoft Office
- Driving
- Flexible schedule
7d

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customer solutions specialist jobs near edinburgh, edh

Customer Service Advisor

JPMorganChase -
Edinburgh

Apply Now

Job details

Full-time
9 days ago

Qualifications

Customer service
Financial services
Communication skills
Banking

Full job description

JOB DESCRIPTION

Are you passionate about helping customers? Do you want to be part of a team that has been recognized as the Best British Bank for 2023 and 2024, ranked number one for customer service? If so, we invite you to join one of the fastest-growing banks in the UK!

Why Chase?
At Chase, our customers rely on us for their financial needs. As a Customer Service Specialist, you'll be at the forefront of providing exceptional experiences, assisting customers with their more complex needs. We empower our specialists to resolve customer issues efficiently and accurately, ensuring memorable quality service. You'll engage with customers primarily through calls, helping those with greater financial needs or managing more challenging personal situations. As a new bank in the UK market, we're constantly seeking innovative ideas to enhance our service and colleague experience, and you'll play a key role in our evolution.

Job responsibilities

Deliver Excellence: Provide friendly, caring, and efficient service to our valued customers.
Problem Solver: Resolve customer issues at the first point of contact, ensuring their needs are met with satisfaction.
Team Collaborator: Work alongside teammates to elevate customer service and refine our processes.
Digital Guide: Educate and assist customers with our digital app, as well as new product and service launches.
Escalation Expert: Act as an escalation point for customers who need our help in more challenging moments.

Required qualifications, capabilities, and skills

Customer service experience in financial services, banking or a contact centre environment.
Customer-Centric: A genuine passion for helping customers.
Experience: Proven experience in a fast-paced customer experience environment.
Communication: Strong verbal and written communication skills, be an active listener.
Solution-Oriented: Ability to understand customer needs and find effective solutions.
Growth Mindset: A passion for learning and personal development.
Team Player: Ability to work collaboratively and advocate for customer service and the brand.

What We Offer:

Working Hours: 35 hours per week over 4 days, with a blend of office and home working after probation.
Shifts: A range of shift patterns between 8 am and 9 pm, available 365 days a year.

Join Chase and be part of a team that is redefining the banking experience in the UK. Apply today and help us create unforgettable experiences for our customers!

#ICBCareer

#ChaseUKCustomerServices

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Apply Now

Refine Your Search

customer solutions specialist jobs in edinburgh, edh

Customer Service Advisor

Specialist: Full-Time, Part-Time, and Part-Time Temporary

IT Support Specialist

Project Administrator

Product Support Specialist - Institutions

Middle Office Strategic Onboarding & Implementation Associate

Customer Experience Specialist, Sales - Edinburgh

Customer Support Exec. (B2B SaaS)

Team Manager - Contact Centre

Freelance In Person Event Specialist - Edinburgh, Scotland

Operations Manager - Residential and Cleaning Services

Investment Data Analyst

Part Time Supervisors, Tommy Hilfiger - Edinburgh (32 hours)

Senior Security Specialist

Recurring Services Co-Ordinator

Project Manager/Business Admin Apprentice

Workplace, Health & Safety Specialist, UKIE WHS AMZL

Index Data Management Analyst

Administrator

Food Service Auditor, Scotland (Independent Contractor)

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