Retention manager Work, Jobs in Edinburgh, Edh (with Salaries)

Senior Property Manager
Albany Lettings —Edinburgh
- £39,200 a year
- Full-time
- Mentoring
- Organisational skills
- In-person
- Annual leave
- Bereavement leave
Quick apply
Restaurant General Manager
Howies Inverhow ltd —Edinburgh
- £40,000 - £60,000 a year
- Full-time
- Hospitality
- Sales
- Supervising experience
- Employee discount
Quick apply
14d
Store Detective
ASEL —Edinburgh
- £15.00 - £15.70 an hour
- Full-time
- Driving
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Sales and Marketing Manager
Raeburn Training —Kirkcaldy
- £45,000 - £55,000 a year
- Full-time
- Sales
- Marketing
- Social media management
- Free parking
Quick apply
4d
Operations Manager
Specialized Signs Ltd —Newbridge
- £40,000 - £48,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Quick apply
11d
Regional HR Business Partner
Sodexo —Edinburgh
- Hospitality
- Travel
- Human resources
- Employee assistance programme
Quick apply
9d
Senior Guest Services Manager
Heeton UK & Europe —Edinburgh
- Weekend availability
- Management
- Sales
- Customer service
- Annual leave
Quick apply
9d
Mobile Roaming Relief Officer
ASEL —Edinburgh
- £14.40 an hour
- School
- Employee assistance programme
- Employee discount
1d
Sales and Retention Manager - New Club Opening
Everlast Gyms —Livingston
- Weekend availability
- Communication skills
- Employee discount
- Gym membership
Quick apply
8d
Business Support
The Scottish Government —Edinburgh
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
14h
Assistant Manager at The Lost Close
Code and Destiny Student —Edinburgh
- £30,000 - £35,000 a year
- Full-time
- Hospitality
- Management
- Leadership
Quick apply
4d
Key Account Manager
Mitie —Edinburgh
- Full-time
- Customer service
- Leadership
Portfolio Manager (Cazenove Edinburgh)
Schroders —Edinburgh
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Business development
Retail Sales Consultant - H Beauty
ELEMIS —Edinburgh
- Full-time
- Sales
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Account Manager (Employee Benefits)
Mercer —Edinburgh
- Full-time
- Hybrid work
- Sales
- Customer service
- Business development
10d
Senior Account Manager
Mitie —Edinburgh
- Full-time
- Sales
- Travel
3d
Senior Paid Social Manager
Soar With Us —Edinburgh
- £45,000 - £52,000 a year
- Full-time
- Remote
- Project management
- Mentoring
- Organisational skills
- Annual leave
- Life insurance
Quick apply
Paid Social Manager
Soar With Us —Edinburgh
- £40,000 - £45,000 a year
- Full-time
- Remote
- Communication skills
- Annual leave
- Life insurance
Quick apply
Senior Account Manager
HSBC Global Services Limited —Edinburgh
- Full-time
- Spanish
- Communication skills
1d
Account Executive
FedEx EU —Edinburgh
- Up to £38,000 a year
- Full-time
- Sales
- Negotiation
- Employee assistance programme

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retention manager jobs near edinburgh, edh

Senior Property Manager

Albany Lettings
Edinburgh

Quick apply

Job details

Permanent | Full-time
£39,200 a year

Benefits

Employee mentoring programme
Annual leave
Company events
Bereavement leave
Sick pay

Qualifications

GCSE
Yardi
ARLA
Mentoring
Organisational skills
Leadership
Communication skills
Property management
Office experience

Full job description

Senior Property Manager

Location: 6B New Mart Road
Salary: £39,000
Annual Leave: 30 days (including statutory holidays)

Why We Exist

We show up to win for landlords, tenants, and each other.

We believe property management should never be a passive service.

It’s a game of grit, trust, and execution. We earn respect through action, move with professionalism, and deliver results - not because it’s easy, but because it matters.

And just like every great team, we are driven by our culture and backed by each other.

Why This Role Matters

As a Property Manager / Senior Property Manager, you are responsible for managing the full lifecycle of tenancies, ensuring every landlord and tenant receives an exceptional experience from move-in through to move-out.

You are the central point of contact throughout the tenancy journey, balancing customer service, compliance, problem-solving, and commercial awareness to protect our clients’ assets and deliver outstanding results.

Senior Property Managers will also provide guidance, coaching, and support to colleagues, helping raise standards and develop the wider team.

You set the standard in demonstrating our four core values:

Respect – For clients, tenants, and colleagues — always.
Professional – We take pride in doing things properly.
Results Driven – We deliver measurable outcomes that move the needle.
Graft, Grit & Gumption – We get stuck in, keep going, and think smart.

About the Role

We are seeking an experienced and driven Senior Property Manager to join our growing team.

You will take ownership of a portfolio of properties and manage every stage of the tenancy lifecycle, ensuring properties remain compliant, issues are resolved efficiently, landlords are informed, and tenants are supported throughout their tenancy. The role also includes supporting and mentoring team members while helping drive operational excellence across the department.

Key ResponsibilitiesTenancy Lifecycle Management

Manage tenancies from move-in to move-out.
Coordinate tenant onboarding, tenancy documentation, renewals, rent reviews, and tenancy terminations.
Ensure a smooth customer experience at every stage of the tenancy.
Proactively manage tenancy milestones and key dates.

Landlord & Tenant Relationships

Build strong relationships with landlords and tenants through clear, proactive communication.
Act as the primary point of contact throughout the tenancy.
Resolve complaints, disputes, and escalated issues professionally and efficiently.
Deliver advice and recommendations that protect landlords’ investments and support tenant retention.

Maintenance & Property Standards

Coordinate maintenance works and contractor attendance.
Ensure repairs are handled promptly and cost-effectively.
Monitor outstanding issues through to completion.
Conduct and review property inspections, identifying risks and opportunities for improvement.

Compliance & Risk Management

Ensure properties remain fully compliant with Scottish legislation and safety requirements.
Monitor certification requirements including gas safety, EICR, and HMO compliance.
Manage deposit disputes and complex tenancy matters,
Maintain accurate records and documentation.

Portfolio Performance

Identify opportunities to improve landlord retention, tenant satisfaction, and operational efficiency.
Support business objectives through effective portfolio management and service delivery.

Team Leadership

Mentor and support Property Managers.
Share knowledge and best practice across the team.
Assist with training, onboarding, and performance development.
Help foster a positive, accountable, and high-performing culture.

What You’ll NeedEssential

5 years’ experience in residential property management.
Strong knowledge of Scottish lettings legislation and compliance requirements.
Excellent communication and relationship-building skills.
Strong problem-solving and conflict-resolution abilities.
Highly organised with excellent attention to detail.
Proficiency in property management software (SME, Fixflo, InventoryBase) and Google Workspace.
ARLA Propertymark and/or Letwell qualification.
Experience managing HMO properties.

Desirable

Previous experience mentoring or leading colleagues.
Experience managing complex tenancy disputes and legal processes.
Track record of improving customer experience and operational efficiency.

What You Get

Competitive salary.
Quarterly KPI bonus scheme.
Monthly and weekly team competitions (including lunches and half days).
Ongoing training and professional development.
A values-led culture where effort and results are recognised.
Quarterly company meet-ups.
The opportunity to be part of a growing and ambitious business.

Job Types: Full-time, Permanent

Pay: £39,200.00 per year

Benefits:

Bereavement leave
Company events
Employee mentoring programme
Sick pay

Ability to commute/relocate:

Edinburgh, City of Edinburgh: reliably commute or plan to relocate before starting work (required)

Experience:

Property management: 3 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

retention manager jobs in edinburgh, edh

Senior Property Manager

Restaurant General Manager

Store Detective

Sales and Marketing Manager

Operations Manager

Regional HR Business Partner

Senior Guest Services Manager

Mobile Roaming Relief Officer

Sales and Retention Manager - New Club Opening

Business Support

Assistant Manager at The Lost Close

Key Account Manager

Portfolio Manager (Cazenove Edinburgh)

Retail Sales Consultant - H Beauty

Account Manager (Employee Benefits)

Senior Account Manager

Senior Paid Social Manager

Paid Social Manager

Senior Account Manager

Account Executive

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