Senior user experience Work, Jobs in Edinburgh, Edh (with Salaries)

Experience Design Lead
Royal London —Edinburgh
- IT
- Annual leave
4d
Junior Technical Account Manager
Texaport —Edinburgh
- £26,500 - £32,000 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Communication skills
Quick apply
4d
Senior Accessibility Consultant
Royal London —Edinburgh
- Communication skills
- Annual leave
VodafoneThree - Senior Onsite Advisor
Vodafone —Edinburgh
- Full-time
- Customer service
- Computer networking
- In-person
- Employee discount
13d
Head of Strategic Resourcing and People Operations
Companies House —Edinburgh
- £74,089 - £80,300 a year
- Full-time
- Management
- Presentation skills
- Travel
- Annual leave
6d
VodafoneThree - Senior Onsite Coordinator - Portsmouth
Vodafone —Edinburgh
- Full-time
- Customer service
- Computer networking
- In-person
- Employee discount
3d
Experience Designer
Royal London —Edinburgh
- Full-time
- Hybrid work
- Agile
- Financial services
- Annual leave
Senior Product Manager - Flights
Perk —Edinburgh
- Full-time
- Hybrid work
- English
- AI
- Communication skills
- Relocation assistance
Senior Software Quality Engineer
Dayshape —Edinburgh
- £47,500 - £57,500 a year
- Full-time
- Hybrid work
- AI
- Employee assistance programme
Quick apply
17h
Transport Officer - Waverley Court
City of Edinburgh Council —Edinburgh
- £40,501 - £47,639 a year
- Full-time
6d
VodafoneThree - Senior Onsite Coordinator - Horsham
Vodafone —Edinburgh
- Full-time
- Customer service
- Computer networking
- In-person
- Employee discount
3d
Senior Quality Engineer
Opus 2 —Edinburgh
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Java
- AWS
- APIs
- Employee assistance programme
Quick apply
11d
Senior Accessibility Specialist
Royal London —Edinburgh
- JavaScript
- Communication skills
- HTML
- Annual leave
IAM Practitioner
Computershare —Edinburgh
- Full-time
- Analysis skills
- Work from home
Test Manager
Scottish Forestry —Edinburgh
- £45,711 - £49,229 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Agile
8d
Complaints Assurance Analyst
JPMorganChase —Edinburgh
- Full-time
- Microsoft Powerpoint
- SQL
- Analysis skills
7h
Senior Database Administrator
PODFather —Edinburgh
- £60,000 - £70,000 a year
- Full-time
- Remote
- SQL
- AWS
- Free parking
- Employee assistance programme
Product Manager
Adobe —Edinburgh
- Full-time
- Master's degree
- Presentation skills
- Bachelor's degree
Security Team Manager
ASEL —Edinburgh
- £16.34 an hour
- Weekend availability
- Management
- Microsoft Office
- First Aid Certification
- Employee assistance programme
- Employee discount
Senior Data Analyst
Scottish Forestry —Edinburgh
- £53,796 - £58,569 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Agile

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senior user experience jobs near edinburgh, edh

Experience Design Lead

Royal London -
Edinburgh

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Job details

Permanent
4 days ago

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Full job description

Job Description

Experience Design Lead

ㅤ

Contract Type: Permanent

Location: Edinburgh

Working style: Hybrid 50% home/office based

Royal London is seeking a Lead Experience Designer to shape our long-term vision and elevate the standards of our Experience Design team. You will play a pivotal role in shaping how we grow and ensuring excellence in our day-to-day operations.

Our experience design team oversees the process of creating and optimising the end-to-end customer experiences across Royal London. This collaborative process integrates internal business perspectives and customer insight to design experience that better meet the needs of customers and the goals of the business.

You will guide the team in creating human-centered solutions for customers, advisers, and employers, while navigating various business requirements and constraints. By partnering across the business, you will support the team in user research, journey mapping, workshop facilitation and prototyping to driver measurable end-to- end journey improvements.

In this leadership role, you will act as a champion for design excellence throughout Royal London. You will be responsible for setting the team’s strategic direction, establishing efficient workflows, and fostering a culture of continuous learning and inclusion. Above all, you will ensure the team’s success by supporting their professional development and maintaining high standards of delivery across our customer and adviser platforms.

About the role

Shape and steer the long‑term vision for the Experience Design team, ensuring it grows in line with Royal London’s wider strategy and ambitions.
Champion the design discipline at senior and executive levels, influencing direction and decisions across the organisation.
Work closely with the Heads of Proposition, Design Operations, CX and product teams to align design priorities with business needs and help guide how we deliver.
Continually strengthen and simplify how design gets done, evolving our processes, governance, tools, and quality standards so they scale effectively.
Foster a culture built on open feedback, strong collaboration and ongoing learning.
Support and coach Senior Experience Designers as they grow into confident and capable leaders.

About you

Significant and proven experience in service design, with time spent leading teams or functions in large organisations.
Demonstrate success in building, scaling, or transforming design teams and capabilities.
Strong track record of defining and embedding design operations, governance frameworks, and quality standards.
Proven ability to mentor senior practitioners and develop emerging talent.
You excel at building trusted relationships across the organisation, using your influence to advocate for the value of design at every level.
Deep understanding of design thinking and human-centred design, combined with strong commercial and strategic acumen.
Passionate about creating inclusive cultures, enabling talent to thrive, and raising the bar for design excellence.

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About Royal London

We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance.

Inclusion, diversity and belonging

We’re an inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.

Apply Now

Refine Your Search

senior user experience jobs in edinburgh, edh

Experience Design Lead

Junior Technical Account Manager

Senior Accessibility Consultant

VodafoneThree - Senior Onsite Advisor

Head of Strategic Resourcing and People Operations

VodafoneThree - Senior Onsite Coordinator - Portsmouth

Experience Designer

Senior Product Manager - Flights

Senior Software Quality Engineer

Transport Officer - Waverley Court

VodafoneThree - Senior Onsite Coordinator - Horsham

Senior Quality Engineer

Senior Accessibility Specialist

IAM Practitioner

Test Manager

Complaints Assurance Analyst

Senior Database Administrator

Product Manager

Security Team Manager

Senior Data Analyst

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Contract Type: Permanent

Location: Edinburgh

Working style: Hybrid 50% home/office based

About the role

About you

ㅤ

About Royal London

Inclusion, diversity and belonging

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