Business to business technical support Work, Jobs in Edinburgh, Sct (with Salaries)

NOC Analyst
Computershare —Edinburgh
- 12 hour shift
- Hybrid work
- Linux
- In-person
- Communication skills
- Work from home
Client Partner
ClearSky Logic —Edinburgh
- Up to £45,000 a year
- Full-time
- Hybrid work
- English
- Business development
- Project management
Quick apply
NOC Analyst (10pm-6am)
Computershare —Edinburgh
- Weekend availability
- Hybrid work
- Linux
- Communication skills
- Work from home
9d
Onsite Technical Services
Fujitsu —Edinburgh
- Full-time
- Bar
- Windows
- Microsoft Office
3d
Procurement Officer (Graduate)
Scottish Prison Service —Edinburgh
- £37,682 - £44,248 a year
- Temporary
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
10d
IT Support Engineer
RG Computers —Penicuik
- £20,000 - £23,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Computer networking
- Free parking
- Work from home
Quick apply
1d
249821 (LF) System Administrator
NHS Scotland —Edinburgh
- £34,544 - £43,039 a year
- Full-time
- Business
10d
SCRIP Business Analyst
Computershare —Edinburgh
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Software development
- Work from home
3d
Digital Data Assistant
NorthBritish —Edinburgh
- Microsoft Excel
- Data analysis skills
- SQL
8d
Project Coordinator
OEG Energy Group —Edinburgh
- Full-time
- Microsoft Office
- Project management
- Bachelor's degree
5d
Risk Analyst
Aegon —Edinburgh
- £33,520 - £50,280 a year
- Part-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Negotiation
4d
Cyber Threat Intelligence (CTI) Analyst
Computershare —Edinburgh
- Full-time
- Communication skills
- Work from home
Associate Data Analyst
Companies House —Edinburgh
- £35,952 - £37,970 a year
- Temporary
- Data analysis skills
- SQL
- Presentation skills
- Annual leave
8d
Business Support Specialist - Seafood
LRQA group —Inverleith
- CRM software
- Administrative experience
- Organisational skills
1d
Junior Technical Account Manager
Texaport —Edinburgh
- £26,500 - £32,000 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Communication skills
Quick apply
4d
EUC Engineer
CGI —Edinburgh
- Full-time
- Customer service
- Windows
- Communication skills
Quick apply
14d
Deskside Support Engineer (Edinburgh)
Seven Investment Management —Edinburgh
- Azure
- Customer service
- Microsoft Office
Junior Software Engineer
PODFather —Edinburgh
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- SQL
- JavaScript
- Software development
- Free parking
- Employee assistance programme
Customer Support Agent
Modulr Finance —Edinburgh
- Full-time
- Hybrid work
- Annual leave
- Gym membership
10d
Technical Control Room Operator
BayWa r.e. —Edinburgh
- Weekend availability
- Analysis skills
- Communication skills
- Employee assistance programme
- Employee discount
1d

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business to business technical support jobs near edinburgh, sct

NOC Analyst

Computershare -
Edinburgh

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Job details

Full-time

Benefits

Work from home

Qualifications

System administration
ITIL
Solarwinds
Linux
Network monitoring
Communication skills

Full job description

Location : Edinburgh, Hybrid

In this position, you’ll be based in the Edinburgh office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

Computershare has an excellent opportunity to join our ever-growing technology department as an NOC Analyst. This position sits within our Service Operations department located in Edinburgh, who support our IT systems and employees across our global sites. Working in Service Operations gives you a great understanding of our wider business as you get to work with multiple different business lines and see the many different transactions and work that Computershare is involved in.

Our NOC Analysts are pivotal to our success; as a global market Leader in Financial Administration, Technology underpins us as the foundation of what we do. Maintaining optimal efficiency of our systems at a global scale plays a key part in ensuring Computershare continue to deliver the highest levels of service to our clients and employees around the world.

A role you will love

As a NOC Analyst, you’ll be part of a collaborative and skilled team responsible for ensuring the stability and performance of critical systems. You’ll monitor infrastructure, respond to alerts, and participate in incident resolution by escalating appropriately and working alongside the wider team to restore service.

Key responsibilities include:

Monitoring infrastructure and network performance using advanced tools to detect and respond to issues in real time.
Responding to alerts and incidents, escalating appropriately, and working alongside the wider team to restore service quickly and efficiently.
Identifying and resolving critical incidents within agreed SLAs to minimize impact and downtime.
Contributing to continuous improvement by spotting opportunities for process optimisation and automation.
Troubleshooting technical issues across servers, networks, and applications.
Maintaining infrastructure integrity through routine checks, updates, and documentation.
Log, categorise, and prioritise global incidents, ensuring timely and accurate response.
Perform routine tasks using Linux command-line systems, maintaining operational consistency.
Carry out system operations on critical core services, including monitoring overnight batch processes and responding to alerts, escalating as necessary.
Build and maintain strong working relationships with teams across the organisation to support seamless incident resolution and service delivery.
Use monitoring tools to generate reports that support data-driven decisions and service enhancements.
Ensure procedures and documentation are kept current, and communicate any updates clearly to the team.

The flexibility to work 12-hour shifts and bank holidays is a must for this position, along with a weekend shift rotation (2 in every 4 weekends). We will require you to work in the office Monday – Friday, 9am – 5pm during your initial 4 week induction, your shift pattern will then resume thereafter.

Shift pattern will likely be either 4 or 5 on, 4 or 5 off, working a mixture of 12-hour day/night shifts (7am – 7pm & 7pm – 7am).

What will you bring to the role?

As you can imagine, we need you to have great attention to detail. Supporting critical systems isn’t an easy job, so being able to think on your feet, problem solve and think outside the box are some key skills that you’ll need for this role.

Communication is key; you need to be able to build effective working relationships, work closely with your team to keep up to date with changes and bring your ideas to the table.

Key Skills Required:

Experience in a technical environment, ideally within a NOC, IT support, or systems administration role.
Strong troubleshooting skills and the ability to think critically under pressure.
Solid troubleshooting skills, with a strong focus on triage and first-time fix.
Familiarity with Linux systems and command-line operations.
Understanding of ITIL frameworks is highly advantageous.
A passion for continual learning and professional development
Excellent communication skills and the confidence to contribute to technical discussions and incident calls.
A mindset geared toward service improvement, collaboration, and innovation.
Proficiency in Linux, with strong command-line skills.
Familiarity with network monitoring tools such as Zscaler ZDX, AlertSite, SolarWinds, or similar.
Strong problem-solving skills, with the ability to think critically and act decisively under pressure.

We’re looking for hard-working, driven people to join this amazing team. If that’s you, then don’t hesitate and apply today!

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

Apply Now

Refine Your Search

business to business technical support jobs in edinburgh, sct

NOC Analyst

Client Partner

NOC Analyst (10pm-6am)

Onsite Technical Services

Procurement Officer (Graduate)

IT Support Engineer

249821 (LF) System Administrator

SCRIP Business Analyst

Digital Data Assistant

Project Coordinator

Risk Analyst

Cyber Threat Intelligence (CTI) Analyst

Associate Data Analyst

Business Support Specialist - Seafood

Junior Technical Account Manager

EUC Engineer

Deskside Support Engineer (Edinburgh)

Junior Software Engineer

Customer Support Agent

Technical Control Room Operator

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