Design & user experience Work, Jobs in Edinburgh, Sct (with Salaries)

Experience Design Lead
Royal London —Edinburgh
- IT
- Annual leave
2d
Archive Photographer Trainee
Historic Environment Scotland —Edinburgh
- From £27,740 a year
- Full-time
- English
- Annual leave
- Flexible schedule
4d
Senior Product Designer
ClearSky Logic —Edinburgh
- Up to £61,250 a year
- Full-time
- Hybrid work
- English
- In-person
- Leadership
- Sick pay
Quick apply
13d
Digital Performance Executive
Norty Ltd —Livingston
- £30,000 - £35,000 a year
- Full-time
- Social media management
- Free parking
Quick apply
2d
Design Engineer
Quorum Cyber —Edinburgh
- Full-time
- Hybrid work
- JavaScript
- Communication skills
Quick apply
Recovery Coordinator
Change Grow Live —Edinburgh
- £28,557.79 - £32,802.41 a year
- IT
- Time management
- Annual leave
- Employee discount
6d
Garment Technologist
Norty Ltd —Livingston
- £28,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
- Free parking
- Life insurance
Quick apply
2d
Business Development Assistant
Norty Ltd —Livingston
- £26,500 a year
- Full-time
- CRM software
- Administrative experience
- Business development
- Free parking
Quick apply
2d
Product Designer
Wordsmith AI —Edinburgh
- Full-time
Sustainability Manager
Norty Ltd —Livingston
- Full-time
- Bachelor's degree
- In-person
- Communication skills
- Free parking
- Life insurance
Quick apply
2d
Underwriting Analyst
JPMorganChase —Edinburgh
- Full-time
- Customer service
Data Scientist (Product Analytics)
Wordsmith AI —Edinburgh
- Full-time
- SQL
- AI
- Communication skills
11d
Assistant Archive Associate I
Charles River Laboratories —Tranent
- £25,352.56 a year
- Full-time
- Sales
- Customer service
- Word processing
9d
Staff Package Design Engineer
Cirrus Logic —Edinburgh
- Full-time
- Hybrid work
- AutoCAD
- Bachelor's degree
- Communication skills
Product Analyst (Digital Products), Edinburgh
Hampden Bank —Edinburgh
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
In-App Experience Developer & Data Analyst
N-able —Edinburgh
- Full-time
- Hybrid work
- JavaScript
- Agile
- AI
- Employee stock purchase plan
- Annual leave
Sustainability Disclosures Business Analyst
National Westminster Bank PLC —Edinburgh
- £67,120 - £100,680 a year
- Full-time
- Hybrid work
- Hotel
- Organisational skills
- IT
- Annual leave
9d
Service Design & Introduction - ITIL
Methods Business and Digital Technology —Edinburgh
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
12d
Graduate / Entry Level Mixed Signal IC Layout Designer
Cirrus Logic —Edinburgh
- Full-time
- Hybrid work
- Engineering
- Assembly
- Bachelor's degree
SCIS Communications Officer
Improvement Service —Livingston
- £35,146 - £38,380 a year
- Part-time
- Hybrid work
- In-person
- Communication skills
- Annual leave

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Experience Design Lead

Royal London -
Edinburgh

Apply Now

Job details

Permanent
2 days ago

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Full job description

Job Description

Experience Design Lead

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Contract Type: Permanent

Location: Edinburgh

Working style: Hybrid 50% home/office based

Royal London is seeking a Lead Experience Designer to shape our long-term vision and elevate the standards of our Experience Design team. You will play a pivotal role in shaping how we grow and ensuring excellence in our day-to-day operations.

Our experience design team oversees the process of creating and optimising the end-to-end customer experiences across Royal London. This collaborative process integrates internal business perspectives and customer insight to design experience that better meet the needs of customers and the goals of the business.

You will guide the team in creating human-centered solutions for customers, advisers, and employers, while navigating various business requirements and constraints. By partnering across the business, you will support the team in user research, journey mapping, workshop facilitation and prototyping to driver measurable end-to- end journey improvements.

In this leadership role, you will act as a champion for design excellence throughout Royal London. You will be responsible for setting the team’s strategic direction, establishing efficient workflows, and fostering a culture of continuous learning and inclusion. Above all, you will ensure the team’s success by supporting their professional development and maintaining high standards of delivery across our customer and adviser platforms.

About the role

Shape and steer the long‑term vision for the Experience Design team, ensuring it grows in line with Royal London’s wider strategy and ambitions.
Champion the design discipline at senior and executive levels, influencing direction and decisions across the organisation.
Work closely with the Heads of Proposition, Design Operations, CX and product teams to align design priorities with business needs and help guide how we deliver.
Continually strengthen and simplify how design gets done, evolving our processes, governance, tools, and quality standards so they scale effectively.
Foster a culture built on open feedback, strong collaboration and ongoing learning.
Support and coach Senior Experience Designers as they grow into confident and capable leaders.

About you

Significant and proven experience in service design, with time spent leading teams or functions in large organisations.
Demonstrate success in building, scaling, or transforming design teams and capabilities.
Strong track record of defining and embedding design operations, governance frameworks, and quality standards.
Proven ability to mentor senior practitioners and develop emerging talent.
You excel at building trusted relationships across the organisation, using your influence to advocate for the value of design at every level.
Deep understanding of design thinking and human-centred design, combined with strong commercial and strategic acumen.
Passionate about creating inclusive cultures, enabling talent to thrive, and raising the bar for design excellence.

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About Royal London

We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance.

Inclusion, diversity and belonging

We’re an inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.

Apply Now

Refine Your Search

design & user experience jobs in edinburgh, sct

Experience Design Lead

Archive Photographer Trainee

Senior Product Designer

Digital Performance Executive

Design Engineer

Recovery Coordinator

Garment Technologist

Business Development Assistant

Product Designer

Sustainability Manager

Underwriting Analyst

Data Scientist (Product Analytics)

Assistant Archive Associate I

Staff Package Design Engineer

Product Analyst (Digital Products), Edinburgh

In-App Experience Developer & Data Analyst

Sustainability Disclosures Business Analyst

Service Design & Introduction - ITIL

Graduate / Entry Level Mixed Signal IC Layout Designer

SCIS Communications Officer

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Contract Type: Permanent

Location: Edinburgh

Working style: Hybrid 50% home/office based

About the role

About you

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About Royal London

Inclusion, diversity and belonging

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