Travel Work, Jobs in Edinburgh, Sct (with Salaries)

Customer Service Representative
Diligenta —Edinburgh
- £24,479 a year
- Full-time
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Personal Travel Expert - Edinburgh
Audley —Edinburgh
- £29,000 a year
- Part-time
- Microsoft Word
- Communication skills
- Employee assistance programme
- Employee discount
Sales Assistant
WHSmith Travel —Edinburgh
- £8.03 - £12.75 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
6d
Independent Travel Agent
The Travel Experts —Edinburgh
- Remote
Quick apply
Business Travel Apprentice
Clarity Apprenticeships —Edinburgh
- £19,000 a year
- Full-time
- Computer literacy
- Hotel
- Travel
- Employee assistance programme
- Employee discount
Quick apply
Guest Experience Specialist
Indie Campers —Broxburn
- £26,500 a year
- Full-time
- Communication skills
Quick apply
WEEKEND PM Sales Assistant
WHSmith Travel —Inverleith
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
2d
Travel Consultant
Barrhead Travel —Edinburgh
- Full-time
Content Analyst
Obvlo —Edinburgh
- From £26,000 a year
- Full-time
- Hybrid work
- Marketing
- Hotel
- Quality control
- Annual leave
- Work from home
Quick apply
3d
Travel Trade & Business Development Coordinator
Islander UK Ltd —Edinburgh
- £30,000 - £34,000 a year
- Full-time
- Sales
- Business development
- Organisational skills
- Free parking
- Employee discount
Quick apply
1d
Premium Travel Consultant - Arabic Leisure Market
Ten Group —Edinburgh
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
Tour Guide
City Explorers —Edinburgh
- English
Tesco Travel Money Advisor
Travelex —Musselburgh
- £13.50 an hour
- Overtime
- Employee discount
22h
Tour Supervisor
City Explorers —Edinburgh
- Part-time
- Spanish
- English
- Communication skills
Tour Guide Italian
T. A. Scotland —Edinburgh
- From £26,000 a year
- Part-time
- In-person
- Paid training
- Flexitime
Quick apply
1d
Marks & Spencer Team Leader
WHSmith Travel —Edinburgh
- £27,479.40 - £31,000.00 a year
- Weekend availability
- Merchandising
- Supervising experience
- Recruiting
Quick apply
Main - Team Leader (Marks & Spencer)
WHSmith Travel —Edinburgh
- Full-time
- Customer service
- Training & development
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
7d
Travel Lifestyle Manager - Arabic Speaking | Overnight
Ten Group —Edinburgh
- Full-time
- Hybrid work
- Customer service
- English
- Communication skills
- Annual leave
- Work from home
Quick apply
Senior Business Travel Consultant - Spanish speaking
Perk —Edinburgh
- Full-time
- Bar
- Organisational skills
- Communication skills
- Relocation assistance
- Life insurance
Business Development Manager (Travel industry) Scotland
Exoticca —Edinburgh
- Full-time
- Hybrid work
- Salesforce
- Business development
- Travel
- Referral programme
Quick apply

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Customer Service Representative

Diligenta -
Edinburgh

Quick apply

Job details

Full-time
£24,479 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Paid volunteer time
Car scheme

Qualifications

Microsoft Word
Pension
Customer service call handling
Inbound customer enquiry call handling
Microsoft Office Suite
Customer support
Customer interaction
Communication skills

Full job description

Customer Service Representative
£24,479 per year
Standard Life House, Edinburgh, EH1 2DH

What does the Customer Service Representative role involve?

You'll be joining a people and technology-driven business, supporting customers through front‑line telephony. Whether handling calls about life assurance, savings, investments or pension plans, or managing the processing and updates that keep their policies running smoothly, you’ll ensure a seamless experience during the moments that matter.

Comprehensive training will be provided so financial services experience isn't essential. Many new colleagues join us from customer facing backgrounds in contact centres, retail, hospitality, or the travel industry.

We support our colleagues with competitive benefits:

We're an accredited Real Living Wage employer
No weekend or evening working
31 days annual leave (includes UK Bank Holidays)
Annual discretionary bonus eligibility
Contributory pension scheme (up to 6% matching), Group Life Assurance, and Group Income Protection
Supportive people policies for the moments that matter in life (Carer's Leave, Foster Leave, Fertility Leave, Retirement Leave and an Annual volunteering day)
Wellbeing programme with health checks, nutritional advice, second medical opinion option, employee assistance programme and mental, physical, and financial support
Personal and career development opportunities across a wide range of business functions and specialist areas
Perks at Work (expansive online discounted shopping)
Car lease scheme and Jaguar Land Rover discount
Cycle to Work scheme and interest-free season ticket loans

Our people are...

Passionate about delivering a seamless customer experience with empathy and respect, with the ability to remain calm under pressure
Excellent listeners with strong verbal and written communication skills and able to simplify complex matters whilst providing outstanding service
Great problem solvers, flexible, and adaptable to changing priorities
Comfortable switching between multiple IT applications with attention to detail
Proficient in Microsoft Office (Word & Excel)
Excited to work with our incredible, diverse community and be part of a supportive workplace culture
Passionate about learning and sharing knowledge to enhance skills and develop best practice
Focussed on living our values - integrity / respect for the individual / leading change / learning and sharing / excellence

Who is Diligenta?

Established in 2005, we're proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market.

We make a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make to support our customers in the moments that really matter in life, providing the best service every time. Customer service is at the heart of everything we do.

Our unique technology solution enables us to make a positive difference to the lives of over 23 million customers - that's 1 in 3 people in the UK!

We celebrate the diversity of our community and are committed to creating an inclusive environment for all employees. We encourage applications from people of all backgrounds, experiences and perspectives.

If you need any help or adjustments at any stage within the recruitment process due to health, disability, or any other reason, please let us know when you apply or talk to the recruiter or hiring manager directly so we can support you.

Ready to take the next step in your career? Apply today and become part of our innovative team!

Quick apply

Refine Your Search

travel jobs in edinburgh, sct

Customer Service Representative

Personal Travel Expert - Edinburgh

Sales Assistant

Independent Travel Agent

Business Travel Apprentice

Guest Experience Specialist

WEEKEND PM Sales Assistant

Travel Consultant

Content Analyst

Travel Trade & Business Development Coordinator

Premium Travel Consultant - Arabic Leisure Market

Tour Guide

Tesco Travel Money Advisor

Tour Supervisor

Tour Guide Italian

Marks & Spencer Team Leader

Main - Team Leader (Marks & Spencer)

Travel Lifestyle Manager - Arabic Speaking | Overnight

Senior Business Travel Consultant - Spanish speaking

Business Development Manager (Travel industry) Scotland

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