9 5 office Work, Jobs in Edinburgh (with Salaries)

Customer Care Associate
Aegon UK —Edinburgh
- £13.45 - £17.05 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Gift & Finance Assistant
Heriot Watt University —Edinburgh
- £26,707 - £31,236 a year
- Full-time
- CRM software
- Oracle
- ERP systems
- Annual leave
- Flexible schedule
6d
Accounts Payable Assistant
Heriot Watt University —Edinburgh
- £26,707 - £31,236 a year
- Full-time
- Microsoft Excel
- Oracle
- University
- Annual leave
- Flexible schedule
4d
Community Health Worker (Argyll & Bute)
MECOPP —Edinburgh
- £28,108 a year
- Part-time
- Hybrid work
- Free parking
- Work from home
Quick apply
12d
Caravan & Camping Park - Administrator
Mortonhall Caravan Park —Edinburgh
- From £12.90 an hour
- Full-time
- Hospitality
- Microsoft Excel
- Microsoft Office
- Free parking
Quick apply
Customer Success Manager (UK)
Dayshape —Edinburgh
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Accounting
- Organisational skills
- Employee assistance programme
Quick apply
3d
VodafoneThree - Senior Onsite Coordinator - Horsham
Vodafone —Edinburgh
- Full-time
- Customer service
- Computer networking
- In-person
- Employee discount
8d
Universal Credit Operational Leader - Edinburgh - East Scotland
Department for Work and Pensions —Edinburgh
- £38,772 - £39,621 a year
- Overtime
- Presentation skills
- Leadership
- Annual leave
- Employee assistance programme
2d
Welfare Support Officer
Mears Group —Edinburgh
- Up to £29,856.80 a year
- Monday to Friday
- Case management
- Travel
- IT
- Annual leave
- Employee assistance programme
Stewardship Officer
Heriot Watt University —Edinburgh
- £26,707 - £31,236 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Annual leave
- Flexible schedule
5d
Information Management Advisor (Contractor)
Red Rock Renewables —Edinburgh
- Hybrid work
- Maintenance
- Microsoft Office
- Bachelor's degree
4d
Support Worker – Supporting Evie - Full/Part time 2-to-1 *Female only
The Action Group —Edinburgh
- £13.45 an hour
- Full-time
- Driving
- Annual leave
- Employee discount
Quick apply
11d
Apprenticeships Audit - Apprenticeship Edinburgh Autumn 2026
KPMG —Edinburgh
- £25,500 - £28,000 a year
- Full-time
- Hybrid work
- Travel
- Leadership
- Accounting
Apprenticeships Tax - Apprenticeship Edinburgh Autumn 2026
KPMG —Edinburgh
- £25,500 - £28,000 a year
- Full-time
- Hybrid work
- Travel
- Leadership
- Accounting
Stores Technican
Heriot Watt University —Edinburgh
- £26,707 - £31,236 a year
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Annual leave
- Flexible schedule
Risk Analyst
Leonardo UK Ltd —Edinburgh
- £44,171 - £55,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Master's degree
- Flexible schedule
- Referral programme
11d
Food Service Auditor, Scotland (Independent Contractor)
NSF International —Edinburgh
- Weekend availability
- Hospitality
- Microsoft Office
- Driving
- Flexible schedule
First Aid Trainer Franchisees
Physical Education Scotland —Edinburgh
- Up to £300 a day
- Part-time
- Education
- First Aid Certification
- IT
Quick apply
Credit Stress Testing Analytics Manager
National Westminster Bank PLC —Edinburgh
- £55,480 - £83,220 a year
- Full-time
- Hybrid work
- Doctoral degree
- Hotel
- Analysis skills
- Annual leave
Account Executive - Enterprise
G MASS —Edinburgh
- £80,000 - £160,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- IT
- Communication skills
Quick apply

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Customer Care Associate

Aegon UK -
Edinburgh

Quick apply

Job details

Full-time
£13.45 - £17.05 an hour

Benefits

Cycle to work scheme
Company pension
Pay rise

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Microsoft Office

Full job description

Job Description Summary

Job Description

Customer Care Associate

Permanent
Location: Edinburgh (Once trained, we believe in the power of in-person collaboration, and our hybrid model requires colleagues to be in the office a minimum of 40% of their time)
Salary: Starting salary is £26,228 with the opportunity to increase through our Pay Progression Scheme once you’re in role. Find out more below.
Working pattern: Full time – 37.5 hours per week (Shift times are between 8:30am – 5:30pm Monday to Friday.
Training: Comprehensive, hands-on training for the first 3 months in our Edinburgh office to set you up for success.

Closing Date: Friday 26 June 2026

At Aegon UK, we are united through a single, clear purpose: Helping people live their best lives.

People are living longer than ever before, and at Aegon UK we're excited by the opportunities this brings. As a purpose-led business, we're focused on supporting our customers as they navigate through new stages of their lives and all the moments that matter.

Following a period of growth and transformation, we are excited to be growing our Customer Care teams in our Edinburgh location.

We Step Up: As a Customer Care Associate, you’re on the front line, the face of our business, the person that our customers rely on to help them manage their financial wellbeing. You’ll answer inbound calls from our customers and help them use the Aegon Platform to manage their money.

We Tune In: We take ownership of our customers satisfaction by listening to their needs and communicating in clear and easy to understand language. We embrace every day as an opportunity to learn and grow, staying curious and committed to continuous improvement. Together, we bring out the best in ourselves and each other.

We are a Force for Good: We help our customers with the big stuff, for the moments that matter: Pensions, Savings, and Investments. We do this through the Aegon Platform, an online service which lets our customers keep the important things in one place, so it’s easier for them to make decisions and plan for their future.

We’ll train you: We’re not looking for financial experts (though they are very welcome!). When you join us, you’ll go straight into our Customer Care Training Academy and learn from some of our experts. Before you deal with customers, we’ll give you the skills and knowhow to delight and support them. All you need to bring is your hunger to learn, a drive to solve problems and the compassion to keep your customers wellbeing at the heart of every interaction.

We’d love to hear from you if:

You’ve got experience in customer service (contact centre, face-to-face, retail, hospitality – that kind of thing).

You’re a good communicator with an eye for detail.

You can put yourself in a customer’s shoes, taking ownership and working flexibly to meet their expectations.

You know your way around typical Microsoft Office tools like Outlook, Teams, Word, Excel

How we’ll look after you:

Our starting salary is £26,228 (or £13.45ph).

We’ll help you develop and grow with our Pay & Progression scheme. By becoming an expert in your role and delivering exceptional service at the highest quality, your financial reward can grow up to £33,240 (£17.05ph)

We’re serious about your future and our enhanced pension scheme is now in place. We ask you to contribute 3% of your salary to your pension and we’ll put in 9%. If you decide to contribute more, we’ll match it up to a combined total of 20% of your salary (that’s 7% from you and 13% from us).

A discretionary annual bonus, depending on personal and company performance.

34 days leave per year (including bank holidays, pro-rated for part-time)

We also offer private medical cover, life assurance, critical illness cover, enhanced parental leave and a variety of lifestyle benefits to help our staff live their best lives, including retail discount vouchers, cycle2work scheme, subsidised restaurant, online GP appointments and travel loans.

What happens next?

Once you’ve submitted your application, you’ll receive an email inviting you to complete a short series of interactive tasks. These are designed by our trusted partners, Arctic Shores, and aim to give us a better understanding of your skills, behaviours, and how you approach different situations.

If you’re successful at this stage, you’ll be invited to a conversation with one of our Talent Acquisition Consultants. This chat will focus more on how you think and respond to various scenarios, rather than your previous experience. If all goes well at this stage, you’ll be invited to interview in person at our Edinburgh office on Tuesday 7 July 2026. You can find out more about the next steps here.

The legal bits

We’ll need you to confirm you have the right to work in the UK. If we offer you a job and you accept, there are some checks we need to complete before you can start with us. This will include a credit and criminal record check, as well as providing satisfactory references.

Equal Opportunity Employer:

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their age, disability, race, religion/belief, gender, sexual orientation or gender identity.

Work Location: Hybrid remote in Edinburgh EH12

Quick apply

Refine Your Search

9 5 office jobs in edinburgh

Customer Care Associate

Gift & Finance Assistant

Accounts Payable Assistant

Community Health Worker (Argyll & Bute)

Caravan & Camping Park - Administrator

Customer Success Manager (UK)

VodafoneThree - Senior Onsite Coordinator - Horsham

Universal Credit Operational Leader - Edinburgh - East Scotland

Welfare Support Officer

Stewardship Officer

Information Management Advisor (Contractor)

Support Worker – Supporting Evie - Full/Part time 2-to-1 *Female only

Apprenticeships Audit - Apprenticeship Edinburgh Autumn 2026

Apprenticeships Tax - Apprenticeship Edinburgh Autumn 2026

Stores Technican

Risk Analyst

Food Service Auditor, Scotland (Independent Contractor)

First Aid Trainer Franchisees

Credit Stress Testing Analytics Manager

Account Executive - Enterprise

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