Customer service coordinator Work, Jobs in Edinburgh (with Salaries)

Customer Service Coordinator & Admin (Automotive)
Keith Elgin Motor Engineers —Edinburgh
- Up to £33,500 a year
- Full-time
- Microsoft Office
- Organisational skills
- Front desk
- Free parking
- Employee discount
Quick apply
3h
Client Services Coordinator
triSaaS (Hygenisys) —Edinburgh
- Part-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Free parking
- Annual leave
Quick apply
Client Services Coordinator
AND Digital —Edinburgh
- Full-time
- Hybrid work
Quick apply
Customer Relations Coordinator
IKEA —Edinburgh
- £28,120 a year
- Weekend availability
11d
Customer Care Co-ordinator
Mortgage Advice Bureau —Edinburgh
- From £24,784.50 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Health & wellbeing programme
- Work from home
Quick apply
2d
Property Co-ordinator
Intelligent Repairs —Newington
- £25,000 - £28,000 a year
- Full-time
- Computer literacy
- English
- Administrative experience
- Free parking
- Annual leave
Quick apply
1d
Client Services Coordinator
Change Waste Recycling Ltd —Edinburgh
- £26,228 a year
- Full-time
- Customer service
- English
- Organisational skills
- Annual leave
Quick apply
5d
Sales Co-ordinator
SIG Roofing —Broxburn
- Communication skills
- Employee discount

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Customer Service Coordinator & Admin (Automotive)
Keith Elgin Motor Engineers —Edinburgh
Greeting customers and handling enquiries in person, by telephone, and email. Helping customers understand available repair, maintenance and service options.
Up to £33,500 a year
Quick apply
3h
Client Services Coordinator
triSaaS (Hygenisys) —Edinburgh
Act as the first point of contact for client enquiries by telephone and email. Purchase orders, invoicing, expense processing or contract administration.
Quick apply

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customer service coordinator jobs near edinburgh

Customer Service Coordinator & Admin (Automotive)

Keith Elgin Motor Engineers
Edinburgh

Quick apply

Job details

Full-time
Up to £33,500 a year
3 hours ago

Benefits

Free parking
Company pension
Company events
Employee discount

Qualifications

Vehicle service booking
Sales support
Automotive repair
Driving Licence
Microsoft Office Suite
Microsoft Office
Organisational skills
Front desk
Customer interaction
Communication skills
Mechanical knowledge

Full job description

Join a Family-Owned Business with an Outstanding Reputation

Keith Elgin Motor Engineers is a highly respected independent garage based in the heart of Morningside. Family-owned and operated for over 30 years, we have built our reputation on exceptional customer service, high-quality workmanship, and looking after both our customers and our team. We are a multi-branch operation supported by a skilled and experienced team working across customer service, administration, technical and management roles, all working together to deliver the outstanding standards our customers have come to expect.

As we continue to invest in new technology, systems, and the future growth of the business, we are looking for a motivated and enthusiastic Customer Service & Administration Coordinator to join our front-of-house team.

This is a varied and rewarding role at the centre of our day-to-day operations. You'll be the key link between customers, technicians, and suppliers, helping ensure everything runs smoothly while delivering an outstanding customer experience.

> Why Join Us?

✅ Established family business with an excellent reputation

✅ Friendly, supportive team environment

✅ Full training provided, with previous automotive experience preferred but not essential

✅ Long-term career opportunity

✅ Opportunity to take ownership and develop the role

✅ Modern systems and ongoing investment in the business

This has traditionally been a long-term role within the business, with previous team members building successful careers with us over many years. It's an opportunity to take ownership, make the position your own, and play a key role in our continued success. We foster a supportive team environment where hard work is recognised, colleagues help one another, and there's always room for a bit of laughter.

> The Role:

As a Customer Service & Administration Coordinator, this is a varied, fast-paced position where you'll help keep the workshop organised while providing excellent customer service.

Key Responsibilities:

Greeting customers and handling enquiries in person, by telephone, and email.
Liaising with the workshop manager and vehicle technicians regarding repairs and maintenance work.
Preparing estimates and discussing repair options with customers.
Ordering parts and communicating with suppliers.
Assisting in the allocation of work and updating workshop schedules.
Processing invoices and maintaining accurate records.
Managing customer updates and ensuring excellent communication throughout the repair process.
Helping customers understand available repair, maintenance and service options.
Problem solving and helping keep daily operations running efficiently.

> What We're Looking For:

Essential:

Excellent customer service skills.
Curiosity, a positive attitude and willingness to learn.
Experience using computer systems and Microsoft Office applications.
Strong communication and interpersonal abilities.
Confident and professional telephone manner.
Good administrative and organisational skills.
Ability to multitask and prioritise workloads effectively.
Strong attention to detail.

Desirable:

Previous experience in the automotive industry.
Experience in a customer-facing sales or service role.
Knowledge of vehicle maintenance and repairs.

Automotive experience is beneficial but not essential. We are happy to train the right individual who has the right attitude, enthusiasm, and customer-focused mindset.

An interest in cars and a willingness to develop your knowledge of vehicle maintenance and parts will be important.

>You:

You'll enjoy dealing with people, solving problems, and working as part of a close-knit team. You're organised, proactive, and capable of keeping multiple tasks moving simultaneously without losing sight of the customer experience.

You take pride in your work, communicate clearly, and you understand the importance of professionalism, integrity, and trust.

> Working Hours:

Full-Time Permanent Position

Monday to Friday
40 hours per week, Monday to Friday, within our operating hours of 8:00am to 6:00pm.

(Some flexibility around start and finish times may be considered for the right candidate.)

Apply Now

If you're looking for a long-term career with a respected local business where your contribution will genuinely be valued, we'd love to hear from you.

Join our dedicated team and become part of the next chapter of Keith Elgin Motor Engineers.

Please note: This position is not suitable for applicants seeking temporary or part-time employment.

Job Types: Full-time, Permanent

Pay: Up to £33,500.00 per year

Benefits:

Company events
Company pension
Employee discount
Free parking

Experience:

Microsoft Office: 1 year (preferred)
Automotive Industry: 1 year (preferred)

Licence/Certification:

Driving Licence (UK)? (preferred)

Location:

Edinburgh EH10 4SU (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer service coordinator jobs in edinburgh

Customer Service Coordinator & Admin (Automotive)

Client Services Coordinator

Client Services Coordinator

Customer Relations Coordinator

Customer Care Co-ordinator

Property Co-ordinator

Client Services Coordinator

Sales Co-ordinator

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