Hardware engineer Work, Jobs in Edmonton, Gtl (with Salaries)

Systems Engineer
Abacode —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
8d
EUC Engineer
CGI —London
- Full-time
- Customer service
- Windows
- IT
Quick apply
Global IT Platform Engineer Manager
Boston Consulting Group —London
- £134,000 - £164,000 a year
- Full-time
- JavaScript
- Scripting
- IT
- Profit sharing
- Annual leave
1st Line IT Support Engineer
Cardonet —London
- Customer service
- SharePoint
- Communication skills
- Referral programme
Systems Engineer
Thrive —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
8d
Senior IT Support Engineer - UK - Hybrid
Brave —London
- £100,000 - £120,000 a year
- Customer service
- JavaScript
- Organisational skills
IT 2nd Line Engineer
Southeastern Railway —London
- £35,000 a year
- Hybrid work
- Windows
- Annual leave
Quick apply
6d
Junior Hardware Engineer
Northrop Grumman Sperry Marine —New Malden
- Hybrid work
- Schematics
- Laboratory experience
- Annual leave
12d
Hardware Design Engineer
Leonardo UK Ltd —Luton
- £38,000 - £84,000 a year
- Full-time
- Hybrid work
- Flexible schedule
- Referral programme
Hardware & Embedded Software Engineer
Zenovo —London
- £50 - £55 an hour
- Full-time
- Hybrid work
- Engineering
- Data analysis skills
- C++
Quick apply
Native Mobile Application (iOS/Android) Developer - PerfectDraft
Anheuser-Busch —London
- Full-time
- APIs
- IT
- AI
- Employee assistance programme
Support Engineer - London
RM Education Limited —London
- Hybrid work
- Maintenance
- IT
- School
- Annual leave
Junior Developer
RMG Digital Ltd —London
- Up to £35,000 a year
- Full-time
- Remote
- JavaScript
- APIs
12d
Junior Software engineer
vServices —London
- Computer Science
- SQL
- C++
Project Engineer - Hardware In The Loop
MBDA —Stevenage
- Up to £46,000 a year
- Overtime
- Hybrid work
- Free parking
1d
IT Support Engineer, EMEA
Okta —London
- £40,000 - £55,000 a year
- Weekend availability
- Google Suite
- Continuous improvement
- Driving
- Annual leave
Junior Embedded Software Engineer
Botz Limited —London
- Hybrid work
- C++
- Scripting
- Python
Quick apply
End User Support Engineer
CMC Markets —London
- Full-time
- Windows
- IT
- Computer skills
Network Engineer
Consilio LLC —London
- Full-time
- Hybrid work
- Azure
- Computer Science
- AWS
Avionics Hardware Engineer
Lodestar —London
- £30,000 - £80,000 a year
- Full-time
- Engineering
- Master's degree
- Assembly

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Systems Engineer

Abacode -
London

Apply Now

Job details

Full-time
8 days ago

Qualifications

TCP
ITIL Certification
Microsoft Outlook
Customer service
Windows
DHCP
CompTIA Network+
IT support
Computer networking
DNS
Mac OS
ServiceNow
TCP/IP
Communication skills
Active Directory
CompTIA A+
Time management
Help desk

Full job description

London, United Kingdom

Full Time

UK - Information Technology

Mid Level

About Us:

Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out amongst our peers. Thrive is on the look-out for individuals who don’t view their weekdays spent at “a job” but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a “work hard, play hard” environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!

Position Overview:

This role provides first-contact remote technical support for network, server, and end-user systems. As the first point of contact for clients, you will be responsible for accurately creating and updating support tickets and coordinating communication with engineers when assistance is available.

Team members interact regularly with end-users across diverse computing environments and must clearly communicate technical issues to both technical and non-technical audiences. Thrive seeks individuals with strong technical aptitude, excellent verbal and written communication skills, and a desire to learn and grow across all aspects of IT while delivering world-class support.

Responsibilities:

Communicate with customers via phone, email, and chat in a timely, courteous, empathetic, and professional manner, providing clear updates and case status throughout the resolution process.
Perform first response and initial triage of customer issues, troubleshooting single-user and system-impacting incidents and accurately documenting all actions in Thrive’s tools.
Perform rapid analysis of workstation-level incidents, identifying root causes and applying appropriate troubleshooting methodology
Ask clarifying questions to fully understand client concerns and escalate issues to engineers when required due to time, complexity, or skill level.
Manage the daily prioritization, coding, and routing of service incidents and requests.
Follow Thrive's established best practices for task management
Set and manage client expectations throughout the troubleshooting process, maintaining a focus on both prompt resolution and world-class customer service.
Develop a strong understanding of Thrive products and their integration into client environments to ensure efficient and effective issue resolution.
Work with and document diverse client computing environments, including unfamiliar workstation, server, and network configurations, to determine the fastest path to resolution.

Required Qualifications:

2–3 years of IT support experience in a help desk or service desk environment; MSP experience preferred.

Experience with ticketing systems (e.g., ServiceNow), remote support tools (e.g., Kaseya, Ninja), and RMM platforms.

Proficiency supporting Windows 10/11, macOS fundamentals, Microsoft 365 (Outlook, Teams, OneDrive), and common line-of-business applications, including Office and Outlook configuration.

Working knowledge of Active Directory/Entra, mobile device configuration and troubleshooting, workstation hardware, printers, and peripherals.

Basic networking knowledge, including TCP/IP, DNS, and DHCP.

Strong customer service focus with the ability to clearly communicate technical concepts to non-technical users.

Excellent written and verbal communication, documentation, and time-management skills.

Ability to work independently and collaboratively in a team environment.

Availability to work after hours or participate in on-call rotations as required.

Optional Qualifications:

Willingness to visit nearby client sites when necessary, with the understanding that on-site visits may not always be required.

Preferred Certifications:

CompTIA A+

CompTIA Network+

Microsoft 365 Fundamentals (MS-900)

ITIL Foundation (v4).

Apply Now

Refine Your Search

hardware engineer jobs in edmonton, gtl

Systems Engineer

EUC Engineer

Global IT Platform Engineer Manager

1st Line IT Support Engineer

Systems Engineer

Senior IT Support Engineer - UK - Hybrid

IT 2nd Line Engineer

Junior Hardware Engineer

Hardware Design Engineer

Hardware & Embedded Software Engineer

Native Mobile Application (iOS/Android) Developer - PerfectDraft

Support Engineer - London

Junior Developer

Junior Software engineer

Project Engineer - Hardware In The Loop

IT Support Engineer, EMEA

Junior Embedded Software Engineer

End User Support Engineer

Network Engineer

Avionics Hardware Engineer

I want to receive the latest job alerts for hardware engineer in edmonton, gtl

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