Customer experience verifications Work, Jobs in Edmonton Green, Gtl (with Salaries)

Reservation Associate
Five Pizza Hospitality Services UK Ltd. —London
- £2,300 - £2,600 a month
- Full-time
- CRM software
- Computer literacy
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
2d
Quality Assurance Rater - English (United Kingdom)
TELUS Digital —London
- £17.40 an hour
- English
- Research
- Analysis skills
Quick apply
Customer Vehicle Driver – EV Charging Service
Auto Recharged —London
- £17 - £25 an hour
- Part-time
- Customer service
- English
- Driving
Quick apply
9d
Test Centre Administrator
Prometric —London
- Part-time
Quick apply
2d
Online Data Analyst - United Kingdom
TELUS Digital —London
- English
- Research
Quick apply
Registry Officer
Regent College London —London
- £26,500 - £28,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Data entry
Quick apply
Patient Advisor (Customer Service)
Pharmacy2U —London
- £27,020 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Outlook
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
13d
Project Team Administration Support (Part Time)
AGM Group —Potters Bar
- £13.50 - £16.50 an hour
- Part-time
- Microsoft Outlook
- Computer literacy
- Administrative experience
- Free parking
- Employee discount
Quick apply
Project Team Administration Support (Full Time)
AGM Group —Potters Bar
- £29,000 - £32,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Administrative experience
- Free parking
- Employee discount
Quick apply
Account Executive - Small Business - UK Based (Office, Flex or Remote)
HubSpot —London
- Remote
- English
- In-person
- Communication skills
Quick apply
Customer Experience Coordinator
Splend —London
- Weekend availability
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Operations Associate
Gopuff —London
- Part-time
- Google Suite
- Computer literacy
- Warehouse experience
- Annual leave
Quick apply
Patient Pathway Administrator
OneWelbeck Skin Health and Allergy —London
- From £15 an hour
- Microsoft Outlook
- Analysis skills
- Organisational skills
- Work from home
- Employee discount
Quick apply
12d
Patient Co-ordinator
The Online Clinic —London
- £30,000 - £35,000 a year
- Overtime
- Hybrid work
- Organisational skills
- In-person
- Office experience
Quick apply
9d
Housing Register Officer
Civic Recruitment Limited —Redbridge
- Remote
- Organisational skills
- Communication skills
Quick apply
8d
Sales Development Representative/SDR
Emburse —London
- £40,000 - £47,000 a year
- Full-time
- Salesforce
- Organisational skills
- Communication skills
Registry & Operations Officer
Study Group —Stratford
- £32,000 a year
- Full-time
- Salesforce
- Administrative experience
- University
Quick apply
Assistant Underwriter, International Binders
SCOR —London
- Bachelor's degree
- Communication skills
Self-Employed Removal Operator / Owner-Driver – Own Van Required
Movesmith Ltd —London
- £344 - £984 a day
- Customer service
- Organisational skills
- In-person
Quick apply
3d
Student recruitment officer / Course Advisor
Regent College London —London
- £30,000 a year
- Full-time
- CRM software
- Continuous improvement
- Recruiting
Quick apply

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Reservation Associate

Five Pizza Hospitality Services UK Ltd.
London

Quick apply

Job details

Permanent | Full-time
£2,300 - £2,600 a month
2 days ago

Benefits

Free parking
Health & wellbeing programme
Flexitime
Life insurance

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Microsoft Office Suite
Customer support
Customer interaction
Communication skills
Time management

Full job description

Job Summary

ARK Bros Professional Services UK Ltd. is seeking an organised, professional, and customer-focused Reservations Associate to join our team in London.

As a Reservations Associate, you will support customers and clients with booking enquiries, new reservations, amendments, cancellations, confirmations, and general reservation-related requests. You will maintain accurate booking records, coordinate requests with relevant teams, and help ensure customers receive clear and timely service.

This position is suitable for candidates with experience in reservations, customer service, hospitality, travel services, contact centres, administration, client services, or other customer-facing environments. Candidates looking to develop their careers in reservations and customer operations are also encouraged to apply.

What You'll Do

Respond to reservation and booking enquiries through telephone, email, and approved digital channels.
Process new reservations accurately using approved booking systems.
Assist customers with reservation amendments, cancellations, and confirmations.
Provide accurate information regarding availability, services, booking conditions, and applicable procedures.
Verify customer and reservation details before completing transactions.
Maintain accurate booking records and customer information.
Monitor pending reservations and follow up on outstanding requests.
Coordinate special requests with the appropriate internal teams.
Assist customers with routine booking-related questions and concerns.
Investigate reservation discrepancies and help coordinate appropriate resolutions.
Escalate complex booking, payment, or service issues to the appropriate colleague or supervisor.
Communicate booking changes clearly to customers and relevant internal teams.
Support group or multi-service reservation requests where applicable.
Maintain professional and courteous communication throughout the reservation process.
Update information within approved reservation, CRM, and customer-service platforms.
Assist with routine payment and billing enquiries within assigned responsibilities.
Follow applicable payment-security, privacy, and customer-verification procedures.
Prepare reservation reports, booking summaries, spreadsheets, and operational updates.
Support customer-service and client-service colleagues during busy periods.
Help maintain reservation procedures, templates, FAQs, and knowledge resources.
Monitor recurring booking issues and communicate potential process improvements.
Support service-quality and customer-satisfaction initiatives.
Contribute to improvements in reservation workflows and customer experience.

Requirements

Previous experience in reservations, customer service, hospitality, travel, contact centres, client services, administration, or a related environment is preferred.
Strong customer-service and interpersonal abilities.
Good written and verbal communication skills.
Strong attention to detail and commitment to booking accuracy.
Good organisational and time-management abilities.
Ability to manage multiple reservation requests and changing priorities.
Strong listening, problem-solving, and follow-up skills.
Comfortable communicating with customers by telephone and email.
Ability to handle booking changes and customer concerns professionally.
Comfortable using computers, email, spreadsheets, and digital business applications.
Familiarity with reservation, booking, CRM, ticketing, or customer-management platforms is advantageous.
Good working knowledge of Microsoft Office or Microsoft 365 is helpful.
Experience in hospitality or travel reservation platforms is advantageous but not essential.
Ability to work accurately with dates, booking details, customer information, and service requirements.
Ability to handle customer and payment-related information responsibly.
Comfortable working independently while collaborating with customer-service and operational teams.
Willingness to learn new reservation systems, services, and booking procedures.
Relevant education, professional training, or equivalent practical experience will be considered.
Applicants who meet most, but not all, requirements are encouraged to apply.

Why Work With Us

Build specialised experience in reservations and customer-service operations.
Develop valuable skills in booking management, customer communication, and service coordination.
Gain experience using modern reservation and CRM platforms.
Strengthen problem-solving and customer relationship skills.
Work with customer-service, client-service, administrative, and operational professionals.
Develop experience managing bookings from initial enquiry through confirmation.
Gain exposure to reservation reporting and operational processes.
Contribute ideas that improve booking efficiency and customer satisfaction.
Develop transferable experience for progression into Senior Reservations Associate, Reservations Coordinator, Reservations Specialist, Reservations Supervisor, or Customer Service Team Leader roles.
Access opportunities for professional development and increased responsibility.
Work within a professional, collaborative, and inclusive environment.

Pay: £2,300.00-£2,600.00 per month

Benefits:

Flexitime
Free parking
Health & wellbeing programme
Life insurance

Work Location: In person

Quick apply

Refine Your Search

customer experience verifications jobs in edmonton green, gtl

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Project Team Administration Support (Full Time)

Account Executive - Small Business - UK Based (Office, Flex or Remote)

Customer Experience Coordinator

Operations Associate

Patient Pathway Administrator

Patient Co-ordinator

Housing Register Officer

Sales Development Representative/SDR

Registry & Operations Officer

Assistant Underwriter, International Binders

Self-Employed Removal Operator / Owner-Driver – Own Van Required

Student recruitment officer / Course Advisor

I want to receive the latest job alerts for customer experience verifications in edmonton green, gtl

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