Junior service delivery manager Work, Jobs in Edwinstowe, Ntt (with Salaries)

Client Support Coordinator
Harper James —Sheffield
- £30,000 - £35,000 a year
- Hybrid work
- CRM software
- Business development
- Analysis skills
Quick apply
Lead Inspector / Trainee Project Manager
Structural Investigation Services —Ilkeston
- £35,000 - £44,000 a year
- Overtime
- Microsoft Office
- Bachelor's degree
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Assistant Manager
The Pyewipe —Lincoln
- £34,000 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
- Free parking
Quick apply
Principal Environmental Permitting Consultant
Caulmert —Nottingham
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Executive Document Controller
Gleeds —Nottingham
- Microsoft Office
- SharePoint
- Employee assistance programme
3d
SHEFFIELD – Junior to Lead Business Process, Automation & Change Roles for 2026
Vantage Point —Sheffield
- Hybrid work
- SQL
- Analysis skills
- SharePoint
Senior Commercial Analyst
STEP —Retford
- £35,700 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Consultant General Adult Psychiatry - Beech Ward + Golden Hello
Nottinghamshire Healthcare NHS Foundation Trust —Mansfield
- £109,725 - £145,478 a year
- Full-time
Senior Geotechnical Engineer
Bridgeway Consulting —Nottingham
- Weekend availability
- Civil engineering
- Engineering
- In-person
- Employee discount
- Life insurance
Quick apply
5d
Senior Traffic Control Engineer - Technology Services
AECOM —Chesterfield
- Full-time
- Hybrid work
- AutoCAD
- Civil engineering
- Engineering
Senior Pricing & Costing Analyst
Yü Group —Nottingham
- £40,000 - £50,000 a year
- Full-time
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Quantity Surveyor
Al Kayan Construction and Engineering Services —Sheffield
- £52,000 - £68,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Bachelor's degree
- Life insurance
- Sick pay
Quick apply
12d
Senior Software Engineer Angular
Microlise —Nottingham
- From £45,000 a year
- Azure
- Computer Science
- SQL
- Employee assistance programme
- Employee discount
Senior Business Analyst
Greencore Group —Worksop
- Full-time
- IT
- Employee discount
- Life insurance
Contracts Manager
Lindum Group —Lincoln
- Full-time
- Travel
- Contracts
- Construction experience
FP&A Business Partner
Insight Enterprises —Sheffield
- Hybrid work
- Microsoft Excel
- Sales
Senior Commercial Analyst
UK Atomic Energy Authority —West Burton
- £35,700 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Private Client Tax Assistant Manager
UHY Hacker Young —Nottingham
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Employee discount
Project Engineer - Civil
Gallifordtry —Mansfield
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Senior Quantity Surveyor
Keepmoat Homes —Doncaster
- Full-time
- Travel
- Employee assistance programme
- Employee discount

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junior service delivery manager jobs near edwinstowe, ntt

Client Support Coordinator

Harper James -
Sheffield

Quick apply

Job details

£30,000 - £35,000 a year

Benefits

Discounted gym membership
Car scheme

Qualifications

CRM software
Business development
Analysis skills
Organisational skills
HubSpot
Communication skills

Full job description

Client Support Coordinator

Location: Sheffield – Hybrid with a possibility of remote

Reporting line: You will report directly to our Client Operations Manager, ensuring alignment with firm wide goals and priorities.

Salary : £30-£35k depending on experience

About the Role

We are seeking an experienced and proactive Client Support Coordinator to oversee and enhance the firm’s client service delivery within our Client Operations function. This is a senior operational role, acting as the key escalation point for complex client matters and leading the day-to-day coordination of the Client Support Unit. You will bridge operational delivery and strategic service improvement, ensuring high standards of client care, data integrity, and efficiency across all client-facing processes. You will work closely with fee earners, Account Managers, Compliance, Accounts, Business Development and Marketing to ensure our client experience remains consistent, responsive and aligned with firm values.

What You Will Be Doing

You will play a central role in safeguarding and strengthening the firm’s client support operations. Your responsibilities will include:

Overseeing day-to-day client support activity, ensuring inbox triage, ticket management and query resolution are handled efficiently and professionally.
Acting as the senior escalation point for complex queries and minor complaints, ensuring timely and effective resolution.
Safeguarding HubSpot data integrity, including accurate association of finance and fee earner communications, maintaining workflow accuracy and ensuring reliable client records.
Managing plan renewals, closures and billing accuracy, ensuring data, rates and plan information remain aligned across systems.
Leading the operational management of Extend plans, including manual usage reconciliation, renewal and pricing support, tier changes and workflow updates.
Providing reporting support for client activity and plan performance, including legacy reporting requirements for specific Extend clients.
Liaising closely with Accounts, fee earners and Account Managers to resolve billing queries, reconcile data and maintain operational accuracy.
Monitoring service metrics and identifying opportunities to streamline processes and reduce manual workload.
Supporting junior team members to maintain service quality and consistency.

About Harper James

Harper James is a full-service commercial law firm designed specifically to support ambitious SMEs. Our unique subscription-based model is redefining how legal services are delivered, making high-quality legal support more accessible, transparent and commercially aligned. We have grown rapidly and recently secured private equity backing from LDC to support our next phase of expansion. This is an exciting time to join a firm that is leading innovation within legal services.

What We Are Looking For

We are looking for someone who combines operational oversight with a strong client service mindset and the confidence to engage senior stakeholders.

You will ideally have:

At least three years’ experience in client services, legal operations or business support within a legal or professional services environment.
Experience managing complex client escalations and service delivery workflows.
Strong working knowledge of CRM systems, ideally HubSpot, and operational reporting tools.
Experience producing and interpreting service performance data.
Proven ability to create or refine SOPs and training documentation.
Excellent written and verbal communication skills, with confidence working alongside senior stakeholders.
Strong organisational skills and the ability to prioritise and make sound decisions independently. Skills and Attributes
Calm and professional under pressure.

• Accountable for service quality and client outcomes. • Strong analytical mindset with a focus on improvement.

Confident leading and mentoring others.
Collaborative and able to build relationships across departments.
Proactive and solutions-focused.
Committed to confidentiality, professionalism and integrity.

The bottom Line

An opportunity to play an important part in the next phase of growth for a law firm leading innovation within legal services.
An environment with no politics, no bureaucracy, working with a passionate, supportive and dedicated team who all play a fundamental part in the success and continued growth of the business.
33 days holiday, including public holidays.
Option to buy up to 5 holiday days a year.
Private Healthcare
Death in service benefit.
Access to our electric car scheme
Discounted gym memberships, access to retailer discounts, team socials and more!

NO AGENCIES PLEASE

Quick apply

Refine Your Search

junior service delivery manager jobs in edwinstowe, ntt

Client Support Coordinator

Lead Inspector / Trainee Project Manager

Assistant Manager

Principal Environmental Permitting Consultant

Executive Document Controller

SHEFFIELD – Junior to Lead Business Process, Automation & Change Roles for 2026

Senior Commercial Analyst

Consultant General Adult Psychiatry - Beech Ward + Golden Hello

Senior Geotechnical Engineer

Senior Traffic Control Engineer - Technology Services

Senior Pricing & Costing Analyst

Senior Quantity Surveyor

Senior Software Engineer Angular

Senior Business Analyst

Contracts Manager

FP&A Business Partner

Senior Commercial Analyst

Private Client Tax Assistant Manager

Project Engineer - Civil

Senior Quantity Surveyor

I want to receive the latest job alerts for junior service delivery manager in edwinstowe, ntt

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