Technical support occupations Work, Jobs in Elie, Fif (with Salaries)

Technical Support Engineer
Ingenico —Dalgety Bay
- Engineering
- Microsoft Office
- Java
EUC Engineer
CGI —Edinburgh
- Full-time
- Customer service
- Windows
- Communication skills
Quick apply
1st/2nd Line Support Technician
Entire IT Solutions —Edinburgh
- £24,000 - £28,000 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
3d
Deskside Support Engineer (Edinburgh)
Seven Investment Management —Edinburgh
- Azure
- Customer service
- Microsoft Office
Assistant IT Analyst - Service Desk & Desktop Services
East Lothian Council —Haddington
- £16.70 - £17.84 an hour
- Call to connect
- Microsoft Excel
- Microsoft Office
- Administrative experience
14d
SW Support Specialist
NCR Atleos —Dundee
- Hybrid work
- Computer Science
- Bachelor's degree
- Communication skills
Quick apply
8d
IT Technician
CTDI —Glenrothes
- Full-time
- Customer service
- IT
- In-person
Quick apply
4d
IT Technician
School Talent —Edinburgh
- £29,206 - £32,972 a year
- Windows
- Microsoft Office
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
8d
Service Desk Analyst
Qualifications Scotland —Dalkeith
- £28,921 - £31,211 a year
- Full-time
- Annual leave
1d
IT Desktop Support - Healthcare - Edinburgh
Dexcom —Edinburgh
- Full-time
- Continuous improvement
- Travel
- Organisational skills
1d
IT Support Apprentice
Texaport —Edinburgh
- £25,000 a year
- Azure
- IT
- Communication skills
Quick apply
11d
Technical Training Manager
Bright Ascension —Edinburgh
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Sales
- Java
- Project management
- Annual leave
- Flexible schedule
Quick apply
9d
IT Service Desk Analyst - Edinburgh
Anderson Strathern —Edinburgh
- Windows
- Microsoft Office
- Continuous improvement
14d
Technology Support Analyst (REQ02905)
Bield Housing and Care —Edinburgh
- £28,435 - £31,419 a year
- Monday to Friday
- Data analysis skills
- Windows
- Travel
- Employee assistance programme
1d
Service Delivery Analyst
Insights Learning & Development Ltd —Dundee
- Full-time
- Hybrid work
- Customer service
- Windows
- Employee assistance programme
- Employee discount
Quick apply
7d
Tier 2 Escalation Specialist
Smartsheet —Edinburgh
- Remote
- CRM software
- Salesforce
- Java
- Flexitime
11d
Sonata Application Support Engineer
Cognizant —Edinburgh
- Full-time
- Hybrid work
- SQL
- Continuous improvement
- Agile
3d
Client Service Product Support Specialist - PMS
Clearwater Analytics, Ltd. —Edinburgh
- Bachelor's degree
- Front desk
- Accounting
Quick apply
Customer Support Exec. (B2B SaaS)
VoucherCart —Edinburgh
- £27,000 - £32,000 a year
- Full-time
- Google Suite
- English
- SQL
Quick apply
253456 (AJM) eHealth Desktop Officer
NHS Scotland —Edinburgh
- £31,537 - £34,303 a year
14h

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Technical Support Engineer

Ingenico -
Dalgety Bay

Apply Now

Job details

Qualifications

Software deployment
Engineering
Android
Technical support
Microsoft Office
Java
Analysis skills
C++
C
Software development
APIs
IT
Time management

Full job description

Date: Jul 10, 2026

Company:Location:
Dalgety Bay, GB, KY11 9JU

#job-location.job-location-inline { display: inline; }

Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.

The role is to support our customers and 3rd party organisations integrate Ingenico payment solutions into their POS payment infrastructure through development, pilot and deployment stages. This will require having the requisite knowledge of Ingenico low level applications that control and manage API’s and payment applications (including EMV).

Your day-to-day responsibilities include:
Investigate and resolve technical issues reported by customers/integrators
Log and track the progress of each issue ensuring excellent communications with stakeholders
Work closely with regional and Group R&D to offer quick solutions
Lead customer support calls and meetings on technical issues and discussions
Preparation and loading of terminal software packages
Ensure loading tools are maintained to latest versions and standards
Occasional customer site visits to support and participate in technical investigations
Provide level 3 support for integration issues in production environment

Signs of success

Manage support requests in line with SLA’s
Deliver work on time and to a consistently high standard
Provide high first time fix rate on all resolved investigations
Maintain sound knowledge and understanding of Ingenico products and software architectures

Skills we can’t do without:
Microsoft Office skills required
Technical support experience in S/W, IT or other technology industry
Some software development experience i.e. C, C++, Java
Ability to communicate ideas in both technical and layman’s terms
Strong analytical and creative problem-solving skills
Effective time management of workload related tasks
Ability to work autonomously with little supervision

Skills we’d like:
HND level in suitable engineering discipline or above
Experience with C/C++, WinCE/Android Studio and WIN OS applications

Behaviour skills :
Strong interpersonal skills
Respectful and courteous towards others
Positive “can-do” attitude
Self-motivated and enthusiastic

As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived.

Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We want to adapt our processes and create a safe work environment that welcomes everyone.

To learn more about what it's like working inside Ingenico, follow us on LinkedIn

Apply Now

Refine Your Search

technical support occupations jobs in elie, fif

Technical Support Engineer

EUC Engineer

1st/2nd Line Support Technician

Deskside Support Engineer (Edinburgh)

Assistant IT Analyst - Service Desk & Desktop Services

SW Support Specialist

IT Technician

IT Technician

Service Desk Analyst

IT Desktop Support - Healthcare - Edinburgh

IT Support Apprentice

Technical Training Manager

IT Service Desk Analyst - Edinburgh

Technology Support Analyst (REQ02905)

Service Delivery Analyst

Tier 2 Escalation Specialist

Sonata Application Support Engineer

Client Service Product Support Specialist - PMS

Customer Support Exec. (B2B SaaS)

253456 (AJM) eHealth Desktop Officer

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