Head of customer service Work, Jobs in Ellesmere, Shr (with Salaries)

Admissions Officer for Domestic & International Admissions
Moreton Hall Education Ltd —Oswestry
- £28,000 - £32,000 a year
- Full-time
- In-person
- School
- Health & wellbeing programme
- Sick pay
Quick apply
6d
Head of Flooring Sales
Kronospan —Chirk
- Full-time
- Management
- Sales
- Business development
Quick apply
1d
Customer Experience Lead
Novus - Strategy & Consulting —Ellesmere Port
- £50,000 - £70,000 a year
- Full-time
- In-person
Quick apply
2d
Head of Defence Training Services (LR10)
AQUILA —Shrewsbury
- £80,000 - £90,000 a year
- Hybrid work
- Continuous improvement
- No degree
- Leadership
- Annual leave
- Employee assistance programme
Head of CRM & Loyalty
Specialist Holidays Group —Chester
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Presentation skills
- Free parking
- Health & wellbeing programme
Quick apply
Head of Vision
Radius Limited —Crewe
- Full-time
- Management
- Leadership
- Communication skills
Quick apply
Service Delivery Manager
Specialist Network Operations —Oswestry
- £30,000 - £35,000 a year
- Full-time
- Analysis skills
- Presentation skills
- Computer networking
Quick apply
13d
Keyholder Supervisor
WOURTH Group —Chester
- £12.71 - £13.00 an hour
- Part-time
- Merchandising
- Team management
- Organisational skills
Quick apply
Head of People Operations
The 3-18 Education Trust —Shrewsbury
- £52,413 - £54,495 a year
- English
- School
2d
Nail technician/ foot health/ beauty/ aesthetics
Home of Hair —Wrexham
- £150 - £250 a day
- Customer service
- English
- In-person
- Free parking
Quick apply
10d
Claims Administrator
Likewize —Crewe
- Full-time
- Computer literacy
- Organisational skills
- Communication skills
- Free parking
- Gym membership
Quick apply
7d
Town Manager
Admiral Slots —Wrexham
- £31,603 a year
- 8 hour shift
- Customer service
Quick apply
5d
Information Governance Analyst
Iceland —Deeside
- Full-time
- Organisational skills
- Communication skills
- Free parking
- Employee discount
Pet Aftercare Assistant
Vetspeed Ltd —Market Drayton
- £24,784.50 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Clubhouse Manager
Vicars Cross Golf Club —Chester
- £36,000 - £39,000 a year
- Full-time
- Hospitality
- Bar
- Customer service
- Free parking
- Employee discount
Quick apply
1d
Collections Manager
Radius Limited —Crewe
- Full-time
- Microsoft Powerpoint
- Presentation skills
- Team management
Quick apply
SEO Senior Account Manager
Croud —Shrewsbury
- £37,720 - £42,720 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Life insurance
Quick apply
Head of Marketing
Radius Limited —Crewe
- Full-time
- Sales
- Marketing
- Master's degree
- Employee assistance programme
Quick apply
Centre Manager
Halfords —Shrewsbury
- £35,229 - £51,448 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Salesforce Developer
Iceland —Deeside
- Full-time
- Salesforce
- APIs
- Employee discount

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head of customer service jobs near ellesmere, shr

Admissions Officer for Domestic & International Admissions

Moreton Hall Education Ltd
Oswestry

Quick apply

Job details

Permanent | Full-time
£28,000 - £32,000 a year
6 days ago

Benefits

Health & wellbeing programme
On-site gym
Discounted or free food
Canteen
Sick pay
On-site parking

Qualifications

Customer relationship management
MailChimp

Full job description

Please note that, in line with our commitment to Safer Recruitment, applications cannot be considered on the basis of a CV alone. A completed School Application Form is required for all applicants.

Application forms are available on our website (moretonhall.org/vacancies) – please email completed application forms along with a covering letter (2 pages maximum) to [email protected].

Interested candidates are invited to contact the Head of Admissions on 01691 773 671 to arrange an informal discussion prior to applying.

Moreton Hall is committed to safeguarding and promoting the welfare of children and young people and the successful applicant will be subject to an enhanced disclosure through the Disclosure and Barring Service.

Job Summary

As Admissions Officer, you will have shared responsibility for the smooth running of all elements of the pupil recruitment process from initial enquiry through to induction for Prep School through to Sixth Form. The role is crucial in delivering a professional Admissions journey for prospective students and parents, providing an excellent customer experience for both domestic and international applicants.

Responsibilities

Admissions Process and Administration:

Act as the primary point of contact for all domestic and international enquiries (Parents/agents) and supporting the Head of Admissions with external relations.
Support the end-to-end admissions process from initial enquiry to enrolment on the ISAMS system.
Oversee the online enquiry and registration system, including registration payments, ensuring it runs smoothly and efficiently.
Liaise with the fees department on collection of registration fees and deposits, fees paid in advance etc.
Check and process all required admissions paperwork, including passport copies, birth certificates, school reports, and reference checks.
Administer interview and testing set-up, including retrieval of CIA data.
Prepare and issue offer letters, new pupil packs, and joining information (e.g. permissions, health forms).

International Admissions, Agent Liaison and Compliance:

Working with the Head of Admissions to maintain regular communication with the overseas and UK agent network, processing applications and maintaining accurate agent activity records.
Working with the Head of Admissions to cultivate and maintain strong relations with new and existing agents.
Maintain a list of hot, cold, and warm agents, and record agent pipelines.
Prepare and process Confirmation of Acceptance for Studies (CAS) paperwork for the visa lawyer.
Prepare visa letters for short courses such as Summer School.
Check educational guardian paperwork as part of the pre-CAS set-up (a new regulatory component of the visa process).
Manage the International Agent Mailchimp content, prepping and sending mailings.
Support the Head of Admissions with visa matters and school policy updates for Admissions and Guardian policies.
Assist the Head of Admissions with UKVI student visa compliance, including CAS issuance and maintaining visa documentation records.

Assisting with Events and Trips (Domestic and International):

Coordinate and project manage the school’s familiarisation agent visits.
Coordinate arrangements for visits and tours by prospective parents and children, engaging with internal stakeholders to create an engaging experience.
Support domestic events, providing admin and logistical support (e.g. Open Day and Sixth Form Evening).
Prepare Marketing & Admissions collateral and gifts for overseas and UK visits.
Assist the Head of Admissions with the booking of agent meetings for attendees to ALPHE and BBSW events using their appointment systems.
Support the Head of Admissions and members of the Senior Leadership Team with domestic and international travel arrangements for attendance at education recruitment fairs.

Summer School:

Primary contract for all Summer School enquiries, supported by Director of Operations and Head of Admissions relating to complex queries and new relationships.
Provide support for families during their stay.

Reporting and Data Analysis:

Assist the Head of Admissions with the extraction of data for analysis using iSAMs Admission module and the preparation of reports for the Board Committees.

Skills, Personal Qualities & Experience

A working knowledge of the principles and practices of Customer Relationship Management
A good educational track record and evidence of career development
Track record of delivering excellent customer service
Willing to attend Open Days and other School events
Willing to work out of hours as and when school admissions functions occur
Understanding of and commitment to Equality principles

This role offers an enriching environment for individuals passionate about education, student engagement, and international collaboration. The successful candidate will play a vital part in shaping the future of our student community while gaining valuable experience within higher education administration.

The application deadline is 12 noon on Monday 27th July.

Pay: £28,000.00-£32,000.00 per year

Benefits:

Canteen
Discounted or free food
Health & wellbeing programme
On-site gym
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in ellesmere, shr

Admissions Officer for Domestic & International Admissions

Head of Flooring Sales

Customer Experience Lead

Head of Defence Training Services (LR10)

Head of CRM & Loyalty

Head of Vision

Service Delivery Manager

Keyholder Supervisor

Head of People Operations

Nail technician/ foot health/ beauty/ aesthetics

Claims Administrator

Town Manager

Information Governance Analyst

Pet Aftercare Assistant

Clubhouse Manager

Collections Manager

SEO Senior Account Manager

Head of Marketing

Centre Manager

Salesforce Developer

I want to receive the latest job alerts for head of customer service in ellesmere, shr

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