It support specialist Work, Jobs in Ellesmere Port, Chs (with Salaries)

3rd Line/Team Leader - Service Desk
Cirrus Technology Solutions —Ellesmere Port
- £30,000 - £40,000 a year
- 8 hour shift
- Azure
- Management
- English
- Free parking
Quick apply
5d
IT Support Analyst
Specialist Holidays Group —Chester
- Full-time
- Azure
- Microsoft Outlook
- Windows
- Free parking
- Health & wellbeing programme
Quick apply
10d
IT Support Field Engineer
Obsidian Networks Ltd —Chester
- £28,000 - £32,000 a year
- Full-time
- Microsoft Office
- Computer networking
- SharePoint
Quick apply
11d
IT Support
CIS Worldwide Ltd —Chester
- £2,000 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Internal IT & AV Support Engineer
Byond Group UK —Birkenhead
- £30,000 - £35,000 a year
- Full-time
- Azure
- Customer service
- SharePoint
- Health & wellbeing programme
Quick apply
Service Support Team Analyst
CGI —Liverpool
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
Quick apply
3d
Junior Support Specialist
Booking Experts —Chester
- Hybrid work
- Hospitality
- Communication skills
- Annual leave
5d
Desktop Support Engineer-EUC
Allied digital service limited —Liverpool
- £26,420.00 - £28,000.10 a year
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
Quick apply
11d
ICT Support Executive (Full Time)
UK IT Networks Limited —Sandbach
- £28,000 - £33,000 a year
- Full-time
- CRM software
- Azure
- Customer service
- Health & wellbeing programme
- Referral programme
Quick apply
9d
Comms Specialist Engineer (Desk-Based)
Flotek Group Limited —St. Asaph
- £28,000 - £32,000 a year
- 8 hour shift
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
IT Technician
Springfield Special School, Crewe —Crewe
- £25,118 - £27,378 a year
- Monday to Friday
- Software troubleshooting
- Customer service
- Travel
- Sick pay
Quick apply
15h
Service Desk Analyst
Wirral University Teaching Hospital NHS Foundation Trust —Bebington
- £28,392 - £31,157 a year
- Full-time
3d
IT Desktop Support Engineer
Allied Digital service —Liverpool
- £29,000 a year
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
Quick apply
4d
Customer Service Representative
MSite —Liverpool
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Senior IT Support Specialist / Solutions Engineer
Equasys —Warrington
- £40,000 - £45,000 a year
- Full-time
- Customer service
- Driving
- Travel
- Free parking
- Paid training
Quick apply
13d
Trainee Consultant
ITAS —Mold
- £16,000 - £22,000 a month
- Full-time
- SQL
- Analysis skills
- Accounting
Service Desk Analyst - 12mth FTC
B&M Retail —Liverpool
- Full-time
- Software troubleshooting
- IT
- Communication skills
- Free parking
- Employee discount
7d
Technical Services Support Specialist
Genus Plc —Nantwich
- Full-time
- Data analysis skills
- Microsoft Office
- Analysis skills
- Employee assistance programme
12d
Digital Signage Build Technician - AV / IT Hardware
Pixel Inspiration —Altrincham
- From £26,500 a year
- Full-time
- Windows
- Linux
- Hand tools
- Free parking
- Health & wellbeing programme
Quick apply
13d
Technical Support Team Member - AV/IT
Pixel Inspiration —Altrincham
- From £25,500 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Computer networking
- Work from home
Quick apply
17h

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3rd Line/Team Leader - Service Desk

Cirrus Technology Solutions
Ellesmere Port

Quick apply

Job details

Permanent | Full-time
£30,000 - £40,000 a year
5 days ago

Benefits

Free parking
Casual dress
Private dental insurance
Company pension
Private medical insurance
On-site parking

Qualifications

Microsoft Windows Server
Driving Licence
Azure
Management
English
Firewall
VoIP
IT support
Computer networking
Communication skills
Active Directory
VPN

Full job description

3rd Line/Team Leader - Service Desk Technician

About Us:
Our clients rely on us as trusted partners for a variety of services such as connectivity, applications, hardware, security, and disaster planning. We are a people first business, and this shines through in everything we do.

You MUST be from an MSP background and used to the daily workload

Overview:

We are seeking a an experienced and comfortable MSP professional to lead the service desk on a day to day basis. Our service desk is responsible for Incidents, Problems, Service & Change requests. We Manage, Monitor and Support all of our client services through the Service Desk, this is therefore a key role. You will need not only the technical skills to problem solve but also coach, lead and support the rest of the team with confidence.

We are an MSP in all the ways you will expect. There are no ceilings to this role or goals for personal development.

Responsibilities:

· Deliver Managed Services including IT support for a range of service offerings

· Perform server administration, Active Directory management, patching, and backup restoration.

· Lead network troubleshooting and advanced firewall configurations, VPN, and ADVPN.

· Handle VOIP deployments and advanced telephony configurations.

· Implement security best practices, monitor endpoint protection, and respond to incidents.

· Mentor and support junior team members, providing knowledge sharing and escalation guidance.

· Produce high-quality documentation, change control compliance, and technical guides.

Skills & Experience:

· 3+ years in Managed Service environment delivering IT support / 3rd line

· Strong Microsoft server, Azure, and endpoint management experience.

· Advanced networking: firewalls, site-to-site VPNs, network topologies, ADVPN.

· VOIP and telephony systems knowledge.

· Security: phishing response, incident escalation, vulnerability management, Cyber Essentials

· Excellent problem-solving and communication skills; proactive and client focused.

· Holding of industry recognised certification such as: Microsoft, Fortinet, Comp TIA is advantageous

Benefits:

· Free onsite parking

· Company pension and health insurance

· Company workwear

· Paid industry certifications

· Team events

· Career growth opportunities

Working Hours:

You will be predominantly based in our office in Ellesmere Port but may spend time visiting client sites across the UK, that includes overnight stays during the week.

· Rotational shift pattern (Week 1: 8–4, Week 2: 8-4, Week 3: 9-5, Week 4: 10–6 with OOH)

· Out-of-hours coverage 1 in 4 pattern, with supplementary pay

Salary: £30,000–£40,000 + OOH (£2,200 approx.)

Job Types: Full-time, Permanent

Pay: £30,000.00-£40,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking
Private dental insurance
Private medical insurance

Application question(s):

Office Based Role

Experience:

Managed Service: 3 years (required)
Working for MSP: 2 years (required)

Language:

English as your first language (required)

Licence/Certification:

Clean Driving Licence (required)

Willingness to travel:

25% (required)

Work Location: In person

Quick apply

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