Senior account specialist Work, Jobs in Ellesmere Port, Chs (with Salaries)

Senior Customer Support Specialist
Cox Automotive —Chester
- £34,500 a year
- Full-time
- Continuous improvement
- Mentoring
- Communication skills
- Employee discount
9d
Senior Client Success Manager
DCBL —Runcorn
- £45,000 - £55,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Presentation skills
- Free parking
- Employee assistance programme
Quick apply
1d
Senior Warehouse Coordinator
Orsted —Liverpool
- £44,340 a year
- Full-time
- Presentation skills
- Team management
- In-person
9d
Senior Account Handler
Specialist Risk Group —Altrincham
- Full-time
- Communication skills
- Life insurance
- Sick pay
Assistant Management Accountant
COLAS ROADS UK —Chester
- £35,000 - £40,000 a year
- Communication skills
- Annual leave
- Employee discount
9d
Senior Management Accounts Advisor
The Clatterbridge Cancer Centre NHS Foundation Trust —Bebington
- £32,073 - £39,043 a year
- Full-time
- Budgeting
1d
Senior Commercial Manager/Associate Commercial Manager
Arcadis —Warrington
- Business development
- Project management
- Bachelor's degree
21h
Global Exchange Traded Derivatives & Collateral Operations Markets
Bank of America —Chester
- Full-time
- Analysis skills
- Continuous improvement
- Agile
Accountant
Hoxton Wealth —Liverpool
- Mentoring
- Organisational skills
- Training & development
Quick apply
Key Account Manager
Assystem —Warrington
- CRM software
- Engineering
- Business development
- Annual leave
- Referral programme
Managing Director - Facilities Management
Mercury Hampton Ltd —Chester
- £90,000 - £100,000 a year
- Full-time
- Business development
- Team management
- Mentoring
Quick apply
Direct Labour and Maintenance Manager
Grosvenor Group —Chester
- Weekend availability
- Maintenance
- Project management
- Travel
Brand Strategy Lead
STIC Marketing Ltd —Liverpool
- £58,000 - £76,000 a year
- Full-time
- Marketing
- Bachelor's degree
- In-person
- Language training provided
Quick apply
Quality Lead
Active Care Group —St. Asaph
- £35,000 - £40,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Training & development
- Employee assistance programme
- Referral programme
Quick apply
Payroll Services Manager
Harbor —Wrexham
- Hybrid work
- Team management
- Communication skills
Quick apply
Private Client Trust & Estates Senior
Dobson Welch —Liverpool
- £30,000 - £50,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Paid training
- Flexible schedule
1d
Project Manager - Enabling Works
Jones Bros Civil Engineering —Rhuthun
- Full-time
- Civil engineering
- Computer literacy
- Engineering
Quick apply
6d
Programme Manager
Liverpool Heart & Chest Hospital NHS Foundation Trust —Warrington
- £57,528 - £64,750 a year
- Full-time
- Research
- Analysis skills
- Continuous improvement
6d
Pharmacy Technician (Aseptics) / Scientific Manufacturing Technician
Betsi Cadwaladr University Health Board —Wrexham
- £32,557 - £39,631 a year
- Weekend availability
- Hospital
- English
Project Manager
Gallifordtry —Warrington
- Full-time
- Engineering
- Maintenance
- Project management
- Employee assistance programme
- Employee discount

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Senior Customer Support Specialist

Cox Automotive -
Chester

Apply Now

Job details

Full-time
£34,500 a year
9 days ago

Benefits

Employee discount
Paid volunteer time

Qualifications

Report writing
Report generation
Stakeholder liaison
Mentoring junior staff
Microsoft Office Suite
Continuous improvement
Mentoring
Customer support
Customer interaction
Communication skills

Full job description

Senior Customer Support Specialist

Hybrid - 3 days a week working in our Chester office

Full Time (Monday - Friday 8:45am - 5:15pm)

Be a part of something big!

NextGear Capital UK and Ireland, part of the Cox Automotive Group, is the UK’s leading provider of Stocking Plans for independent and franchise dealers.

The Customer Support Function is responsible for supporting the wider business with several functions namely document production, making accounts live and general maintenance of the dealer’s stock plan.

Why Join Us & What’s In It For You?

As a NextGear Capital team member, you’ll have access to a wide range of benefits, including exclusive discounts, cashback offers and our brilliant peer to peer recognition scheme. And there’s even more to enjoy:

A diverse, supportive team where your voice matters
Full training and development opportunities
Hybrid work option
A dynamic and growing company culture
Your birthday off every year - paid
One annual Well-Being Day for you to relax and recharge
One paid Charity Day to give back and support a cause that matters to you

About The Role

We're looking for a proactive and customer-focused Senior Customer Support Specialist to join our growing team. This is an exciting opportunity for someone who enjoys delivering outstanding customer service, thrives in a fast-paced environment, and is ready to take the next step by supporting colleagues and helping drive continuous improvement.

What You’ll Be Doing

Deliver exceptional customer service via telephone and email.
Review documentation and activate dealer accounts accurately.
Process vehicle funding, settlements, refunds and account maintenance.
Liaise with dealers, suppliers and internal teams to resolve queries.
Produce daily, weekly and monthly reports.
Support the Customer Service Manager by coordinating workloads and deputising when required.
Assist with onboarding and coaching new team members.
Identify opportunities to improve processes and enhance the customer experience.

What We’re Looking For

Previous experience in customer service and administration.
Strong communication and problem-solving skills.
Excellent attention to detail and organisational ability.
Confident using Microsoft Office, particularly Excel.
Ability to prioritise tasks in a busy environment.
Experience supporting or mentoring colleagues is desirable.
A continuous improvement mindset.
Automotive industry knowledge is beneficial but not essential.

We’re Committed to Inclusion

We are proud to be an inclusive and equal opportunity employer. We celebrate diversity in all its forms. We are a place where you can be you.

Ready To Join Our Team & Make A Difference?
If you're ready to take the next step in your career and grow with a dynamic and supportive team, we'd love to hear from you. Apply now and help shape the future of dealer stock funding with Next Gear Capital.

STRICTLY NO AGENCIES PLEASE
We kindly ask that agencies do not contact us regarding this vacancy. We work with a carefully selected and trusted group of recruitment partners. We do not accept unsolicited CVs sent to the recruitment team or directly to a hiring manager. We will not be responsible for any fees related to unsolicited submissions

Cox Automotive is the world’s largest automotive service organisation. We
provide dependable solutions that improve performance and profitability
throughout the vehicle lifecycle to manufacturers, fleets, and retailers.
Our businesses are organised around our customers’ core needs across vehicle
solutions, mobility, remarketing, funding, and retail.

Apply Now

Refine Your Search

senior account specialist jobs in ellesmere port, chs

Senior Customer Support Specialist

Senior Client Success Manager

Senior Warehouse Coordinator

Senior Account Handler

Assistant Management Accountant

Senior Management Accounts Advisor

Senior Commercial Manager/Associate Commercial Manager

Global Exchange Traded Derivatives & Collateral Operations Markets

Accountant

Key Account Manager

Managing Director - Facilities Management

Direct Labour and Maintenance Manager

Brand Strategy Lead

Quality Lead

Payroll Services Manager

Private Client Trust & Estates Senior

Project Manager - Enabling Works

Programme Manager

Pharmacy Technician (Aseptics) / Scientific Manufacturing Technician

Project Manager

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