Shift leader Work, Jobs in Ellesmere Port, Eng (with Salaries)

Guest Experience Manager
Forest Holidays —Frodsham
- Up to £40,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee discount
Quick apply
10d
Assistant Manager
Upstairs at the Grill —Chester
- Up to £38,000 a year
- Full-time
- Restaurant
- School
- Employee discount
- Referral programme
Quick apply
3rd Line/Team Leader - Service Desk
Cirrus Technology Solutions —Ellesmere Port
- £30,000 - £40,000 a year
- 8 hour shift
- Azure
- Management
- English
- Free parking
Quick apply
4d
Shift Supervisor
EG On The Move Ltd —Liverpool
- £13.40 an hour
- Part-time
- Café
- Employee discount
Quick apply
Lounge Services Team Member Host - PART TIME - Liverpool Airport
Swissport International AG —Liverpool
- £13.49 an hour
- Part-time
- Hospitality
- Bar
- Computer literacy
- Free parking
- Employee assistance programme
12d
Terminal Operator
Briggs Marine and Environmental Services —Ellesmere Port
- £38,073.92 a year
- Full-time
- Computer literacy
- Communication skills
8d
Retail Team Leader
EG On The Move Ltd —Chester
- £13.40 an hour
- Weekend availability
- Employee discount
Quick apply
Retail Supervisor
Screwfix —Chester
- £14.08 an hour
- Weekend availability
- Annual leave
- Employee discount
Terminal Operator
Briggs Marine Contractors Ltd —Ellesmere Port
- £38,073.92 a year
- Full-time
- Computer literacy
- Communication skills
Quick apply
8d
Call Centre Agent
Jacobs Enforcement —Birkenhead
- £24,500 - £30,000 a year
- Overtime
- Sales
- Financial services
- Negotiation
- Health & wellbeing programme
- Annual leave
Quick apply
6d
Retail Assistant - M&S
Compass Group —Chester
- £12.75 an hour
- Communication skills
5d
General Operative
Carey Glass Chester —Deeside
- Full-time
- Programmable logic controllers
- In-person
- Mechanical knowledge
- Free parking
- Health & wellbeing programme
Quick apply
2d
Production Supervisor
Protectoseal Ltd —Holywell
- From £45,000 a year
- Full-time
- ERP systems
- Microsoft Office
- Assembly
- Health & wellbeing programme
- Employee assistance programme
Quick apply
12d
Barista Maestro
Costa Limited —Chester
- £13.75 - £14.75 an hour
- Weekend availability
- Fast casual restaurant
- Communication skills
- Employee discount
Shift Engineer
Inspired Pet Nutrition —Bodelwyddan
- £25.68 an hour
- 12 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
Deputy Day Opportunities Manager
HFT —Deeside
- £30,017.07 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
Inbound Collections Agent
DCBL —Runcorn
- £24,000 - £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Free parking
- Employee assistance programme
Quick apply
Care Assistant
CareYourWay Chester —Blacon
- £13.00 - £15.25 an hour
- Overtime
- No experience needed
- Organisational skills
- Care plans
- Free parking
- Store discount
Quick apply
Supported Living Team Leader
Chester - NW Adults Supported Living —Chester
- £31,000 a year
- 12 hour shift
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Switchboard Operator
Countess of Chester Hospital NHS Foundation Trust —Chester
- £25,272 a year
- Part-time
3d

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Guest Experience Manager

Forest Holidays -
Frodsham

Quick apply

Job details

Full-time
Up to £40,000 a year
10 days ago

Benefits

Company pension
Employee discount
Paid volunteer time

Qualifications

Driving Licence
Management
Customer service
Microsoft Office
Organisational skills
IT
Leadership
Communication skills

Full job description

A chance to lead, inspire, and deliver magical guest experiences in one of the UK’s most enchanting holiday destinations

Location: Delamere (Cheshire)
Salary: Up to £40,000 per annum
Working Hours: Full-time, 40 hours per week
Days of Work: Shifts vary Monday to Sunday on a rolling rota.

We have an exciting opportunity for a Guest Experience Manager to join our passionate team at Delamere. Work in one of the UK’s most stunning woodland locations, developing your skills while leading a team that provides outstanding service and sparkling-clean cabins for our guests. Our cabins at Delamere are tucked away in the largest woodland area in Cheshire. A peaceful escape under starry skies, surrounded by nature and designed to help guests unwind, recharge, and reconnect.

This is more than a management role - it’s your chance to lead, inspire, and bring the magic of our Forest Retreat to life every day.

Discover the Guest Experience Manager role:
As our Guest Experience Manager, you’ll take overall ownership of guest experience standards across the Retreat. Leading both Front and Back of House teams, you’ll ensure every guest interaction is memorable and every operational KPI is met. As a key member of the Senior Management Team, you’ll deputise for the General Manager when required, maintaining consistently high performance and service excellence across the location.

Your Responsibilities:
✨ Guest Experience

Deliver a seamless and exceptional guest journey from arrival to departure
Engage with guests, gather feedback, and resolve issues proactively
Lead service recovery and implement improvements based on reviews

️ Food & Beverage Operations

Oversee all F&B operations, ensuring top-quality service and standards
Drive revenue through upselling, cross-selling, and cost management
Manage stock, suppliers, and outlet performance

Revenue & Commercial Performance

Support revenue targets and budgets
Identify new revenue opportunities and growth initiatives
Monitor daily performance across accommodation, F&B, and activities

Team Leadership & Development

Lead, motivate, and develop F&B and Ranger teams
Influence a positive, service-focused team culture
Manage staffing, recruitment, training, and performance

Ranger & Activities Management

Oversee Ranger-led experiences, ensuring engagement and safety
Optimise activity schedules and monitor participation

Operations & Duty Management

Act as Duty Manager when required
Handle operational challenges, guest issues, and emergencies
Maintain visible leadership and cross-department coordination

Reporting & Strategy

Analyse guest, F&B, and activity performance to drive improvements
Support strategic planning and identify new growth opportunities

Your Skills & Experience:
We’re looking for a dynamic, hands-on leader who thrives on creating extraordinary guest experiences. You’ll bring energy, enthusiasm, and a genuine passion for hospitality, inspiring your team to deliver excellence every day.

✅ Full UK driving license and access to a vehicle
✅Senior management experience, ideally overseeing large operational teams
✅Strong leadership, planning, and organisational skills
✅ A genuine passion for delivering exceptional guest experiences
✅ Proven customer service management experience.
✅ Outstanding communication and relationship-building skills
✅Strong commercial awareness and problem-solving ability
✅ IT literate – MS Office & databases
✅ Ability to work collaboratively, under pressure, and influence at all levels

Why Forest Holidays?

We’re not your typical hospitality business. We create memorable stays in beautiful forest locations while protecting and conserving the land around us. With over 800 colleagues across the UK, we’re passionate about sustainability, wellbeing and helping people reconnect with nature.

What You’ll Get

✨ 31 days holiday (including bank holidays), plus extra with long service
Annual bonus linked to customer service performance
Enhanced maternity & paternity pay
Subsidised meals while on shift
Discounted Forest Holidays and Sykes Cottages breaks for you, friends & family
One paid volunteering day each year
Pension scheme, life assurance & health cash plan
Long service awards, wellbeing events & team celebrations
️ Hundreds of retail discounts across top UK brands

At Forest Holidays, we believe in creating an inclusive workplace where everyone feels welcome. If you need any adjustments during the recruitment process, we’ll be happy to support you.

Please note: If successful in the role, any job offer will be subject to pre-employment checks, including a basic criminal record check.

If you’re ready to create unforgettable moments for every guest and lead a team that makes memorable holidays happen, apply now.

Quick apply

Refine Your Search

shift leader jobs in ellesmere port, eng

Guest Experience Manager

Assistant Manager

3rd Line/Team Leader - Service Desk

Shift Supervisor

Lounge Services Team Member Host - PART TIME - Liverpool Airport

Terminal Operator

Retail Team Leader

Retail Supervisor

Terminal Operator

Call Centre Agent

Retail Assistant - M&S

General Operative

Production Supervisor

Barista Maestro

Shift Engineer

Deputy Day Opportunities Manager

Inbound Collections Agent

Care Assistant

Supported Living Team Leader

Switchboard Operator

I want to receive the latest job alerts for shift leader in ellesmere port, eng

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