Helpdesk manager Work, Jobs in Elm Park, Gtl (with Salaries)

Helpdesk Support Officer
Civic Recruitment Limited —Redbridge
- Administrative experience
- IT
Quick apply
12d
Digital Systems Manager
Apax —London
- £50,000 - £58,000 a year
- Full-time
- Salesforce
- Project management
- Bachelor's degree
- Free parking
- Annual leave
12d
IT Helpdesk Officer
Southbank Centre —London
- £32,000 - £36,700 a year
- Full-time
- Analysis skills
- Organisational skills
- IT
- Annual leave
- Employee discount
15h
Guest Services Manager
Rapport —London
- £53,000 - £55,000 a year
- Full-time
- Hospitality
- Employee assistance programme
8d
Corporate Guest Services Manager
Portico Corporate Reception Management —London
- £50,000 a year
- Full-time
- Leadership
- Annual leave
- Life insurance
Quick apply
12d
IT Support Specialist - London
Legora —London
- Full-time
8d
Second Line Support Analyst – RCJ & Judicial
HM Courts & Tribunal Service —London
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
12d
Operations Duty Manager
NAA-Jones Lang LaSalle Resources —London
- Part-time
- In-person
Quick apply
12d
Receptionist
CBRE —London
- Full-time
- Customer service
- Microsoft Office
- Communication skills
2d
Business Support Assistant/IT Assistant
mgr —St Johns Wood
- From £28,000 a year
- Full-time
- Accounting
- SharePoint
- IT
Quick apply
1d
Customer Experience Manager
BidvestNoonan —London
- £42,000 a year
- Full-time
Quick apply
Communication and Information Systems Desk Officer (CIS DO)
The Council of Reserve Forces' and Cadets' Association —London
- £30,740 a year
- Full-time
- Travel
- Organisational skills
- IT
Quick apply
9d
Senior Manager of End User Experience
Tripledot Studios —London
- Hybrid work
- Administrative experience
- IT
- In-person
- Annual leave
- Work from home
8d
Site Manager
Equans —Waltham Forest
- Full-time
- Team management
- Leadership
- School
- Annual leave
- Employee assistance programme
Facilities Helpdesk Administrator
Oakwood Construction Services —Maidstone
- £24,000 - £28,500 a year
- Full-time
- Maintenance
- English
- Microsoft Office
Quick apply
6d
Helpdesk Administrator
CBRE —London
- Full-time
- Microsoft Office
- Analysis skills
- Typing
Occupier Facilities Manager
Savills Management Resources —London
- Organisational skills
- Leadership
- Time management
Helpdesk Administrator - Shifts
Equans —Chelmsford
- 12 hour shift
- Customer service
- Annual leave
- Employee assistance programme
Senior Product Manager, Real-Time Payments
HSBC Global Services Limited —London
- Full-time
- Microsoft Powerpoint
- English
- Analysis skills
1h
IT Support Analyst
Abound —London
- £40,000 - £50,000 a year
- Full-time
- Scripting
- Computer networking
- Communication skills
- Gym membership

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Helpdesk Support Officer

Civic Recruitment Limited
Redbridge

Quick apply

Job details

Fixed term contract
12 days ago

Qualifications

Administrative experience
IT

Full job description

3-month contract position with a local authority

Summary

This is a 3-month contract position with a local authority, serving as the first point of contact for all facilities-related queries. The role is crucial for ensuring the efficient coordination, tracking, and resolution of maintenance and service requests across the Council’s estate. It supports the delivery of high-quality Facilities Management services by maintaining accurate records, coordinating contractors, and delivering excellent customer service in a fast-paced environment.

Responsibilities

Serve as the initial contact for clients, contractors, and stakeholders regarding facilities requests.
Log, track, and manage all service requests (emergency and non-emergency) using the CAFM (Civica) system.
Assess and prioritise incoming queries, determining appropriate actions.
Coordinate works with contractors and internal teams to ensure timely completion.
Monitor job progress and proactively follow up on outstanding tasks.
Escalate delays, risks, or service failures to relevant managers.

Requirements:

Essential Experience Required

At least 2 years of experience in an administrative or data input role.
Experience managing high volumes of requests in a fast-paced environment.
Experience using IT systems and databases (CAFM/Civica).

Essential Qualifications Required

GCSEs (or equivalent), including English and Maths.

Additional Information

Working hours: 36 hours per week.
Location: 255 - 259 High Road, Ilford, Greater London, IG1 1NN, United Kingdom.
We operate on a bi-weekly schedule.
The role closes on 13th June 2026, apply ASAP.

To act as the first point of contact for all facilities-related queries, ensuring the efficient coordination, tracking, and resolution of maintenance and service requests across the Council’s estate

Quick apply

Refine Your Search

helpdesk manager jobs in elm park, gtl

Helpdesk Support Officer

Digital Systems Manager

IT Helpdesk Officer

Guest Services Manager

Corporate Guest Services Manager

IT Support Specialist - London

Second Line Support Analyst – RCJ & Judicial

Operations Duty Manager

Receptionist

Business Support Assistant/IT Assistant

Customer Experience Manager

Communication and Information Systems Desk Officer (CIS DO)

Senior Manager of End User Experience

Site Manager

Facilities Helpdesk Administrator

Helpdesk Administrator

Occupier Facilities Manager

Helpdesk Administrator - Shifts

Senior Product Manager, Real-Time Payments

IT Support Analyst

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3-month contract position with a local authority

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