duty manager Work, Jobs in elsenham, ess (with Salaries)

Passenger Services Agent
PrimeFlight —Stansted
- Customer service
- Communication skills
- Free parking
- Employee discount
1d
Bar Manager
CASA —Great Dunmow
- £32,000 - £37,000 a year
- Full-time
- Hospitality
- Bar
- Customer service
- Employee discount
- Sick pay
Quick apply
4d
Bar staff / 7262 - Windmill, Stansted Airport
J D Wetherspoon plc —Takeley
- £15.42 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
Quick apply
5d
General Manager
Camp Beaumont —Chelmsford
- £45,000 - £50,000 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
Course Director, Welfare Officers and a Teacher for International Summer School
Studio Cambridge —Cambridge
- £540 - £740 a week
- Temporary
- English
- In-person
- School
Quick apply
6d
QC Associate Role (Fixed Term)
Thermo Fisher Scientific —Bishop's Stortford
- Full-time
- Microsoft Outlook
- Microsoft Office
- Supervising experience
2d
GP Surgery Patient Services & Operations Manager
Nuffield Road Medical Centre —Cambridge
- From £35,000 a year
- Full-time
- Management
- Human resources
- Organisational skills
Quick apply
5d
Customer Account Manager
Europa Worldwide Group —Cambourne
- £35,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
- Free parking
- Annual leave
Quick apply
4d
Retail Supervisor - M&S
Compass Group —Harlow
- £13.25 an hour
- Part-time
- Customer service
- Supervising experience
- Communication skills
Ward Clerk - Saunders Ward
The Princess Alexandra Hospital NHS Trust —Harlow
- £25,272 a year
2d
Gardener
Bupa —Great Dunmow
- £12.75 - £13.75 an hour
- Part-time
- Employee discount
- Gym membership
Quick apply
9d
Articulated Dump Truck Operator
SRC Group —Great Dunmow
- Maintenance
- Communication skills
Office & Compliance Manager
Elegance Dental —Ware
- From £16 an hour
- Full-time
- Customer service
- Driving
- Organisational skills
- Free parking
Quick apply
4d
Team Supervisor (Transport)
dnata —Stansted
- Weekend availability
- Management
- English
- Supervising experience
- Referral programme
12d
C&E Event Planner & Administrator - The Jockey Club - Newmarket Racecourse
Levy —Newmarket
- £30,000 a year
- Full-time
- Annual leave
- Employee assistance programme
Specimen Reception and Office Manager
Mid and South Essex NHS Foundation Trust —Chelmsford
- £39,959 a year
- Full-time
8d
Programme Manager – Bids
Raytheon —Harlow
- Full-time
- Hybrid work
PROCUREMENT MANAGER
Laing O'Rourke —Stansted
- Contracts
- IT
- Communication skills
Deputy Manager
Hamberley Care Homes —Cambridge
- £55,000 - £60,000 a year
- Full-time
- Management
- Hotel
- Mentoring
- Free parking
- Employee assistance programme
Operations Manager
PrimaryCareCareers —Ongar
- £30,000 - £40,000 a year
- Management
- IT
- Communication skills
- Annual leave
- Flexible schedule
9d

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Passenger Services Agent

PrimeFlight -
Stansted

Apply Now

Job details

1 day ago

Benefits

Free parking
Cycle to work scheme
Company pension
Employee discount
Referral programme

Qualifications

Customer service
GCSE
Communication skills

Full job description

At PrimeFlight UK we take pride in our part of enabling our customers to make the right connections at the right time. We believe that it’s the small things that matter - details, improvements and investments that make a collective difference for our customers, employees, partners, and the world we live in.

If you would like to be part of this service, putting our customers at the centre of what we do, then we would love to hear from you about joining our team.

Working in the Front of House Team you will be assisting the Passenger Services Manager to ensure that the service delivered to our customers is consistently professional and to an exceptionally high standard.

All processes must be performed in a smooth, timely and accurate manner. You should be able to demonstrate a hard-working, adaptable attitude and be able to thrive in a busy workplace

Role Responsibilities:

Complete processes and activities, in accordance with both CAA and DfT regulations and Airline(s), Airport(s) and company procedures.
To ensure the overall Passenger experience of passengers handled by PrimeFlight UK Limited is of an exceptional standard at all times.
Complete the check in and boarding process for passengers and their baggage, in accordance with European Aviation Safety Agency and the CAA regulation and in line with the Airline(s) policies, procedures and requirements.
Provide and maintain an excellent standard of customer service.
Work cohesively as part of the team so as to maximize co-operation leading to the efficiency and effectiveness of the operation.
Ensure effective communication with other departments as to maximise co-operation leading to the efficiency and effectiveness of the operation.
Ensure Memo’s/Station Instructions are read at beginning of each shift to ensure you are up to date with any changes relevant to your role.
Deal with customer complaints/problems, at source where possible, keeping line management informed.
Ensure within your role as an individual or member of the Front of House team you meet any targets/SLA/KPI set by the Airline(s) or PrimeFlight UK
Ensure a record of any incidents/accidents involving customers, staff, equipment & aircraft are reported immediately to your line manager.
Ensure all paperwork and administrative duties are completed in a timely manner and relevant information is forwarded where appropriate.
Ensure all equipment used such as wheelchairs are checked and conform to Health and Safety standards.
Ensure all working areas such as Check in desks, Ticket desk and Gates are in safe working order and to report any faults.

What were looking for?

We have plenty of challenge to keep you motivated, build on your current skills, and help you to grow. These will be your key responsibilities; you should recognise some of these in relation to your current skills and experience as well as some objectives that you will need training & development to achieve.

A desire to deliver exceptional customer service.
Effective communication and relationship building skills.
Ability to deal effectively with difficult people.
A proactive approach to working together.
Accuracy in both theoretical and practical workplace applications – an eye for detail.
An ability to work on one’s own initiative.
Ensure all Airline Service Level Agreements are met or exceeded
Ensure that all Key Performance Indicators are met or exceeded
All performance variances must be actioned promptly and honestly to ensure the integrity of the PrtimeFlight UK.
High level of performance and attendance.
Compliance of all Regulatory Bodies, HSE, Airline(s) Airports(s) and company procedures.
Demonstrate a high standard of personal presentation complying with the uniform standards and behaving in a polite and professional manor at all times.
The ability to perform tasks efficiently and accurately within defined time constraints.
Ability to perform all tasks with accuracy, efficiency and in a safe manner within defined time constraints

Core - English and Maths GCSE or equivalent grade C or above
Desirable - A recognised customer service training programme
Desirable - knowledge of airline systems and procedures.
Desirable- Work experience in an airport in a customer facing role.

Why Join Us?

Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
Referral programme

PrimeFlight UK is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

Apply Now

Refine Your Search

duty manager jobs in elsenham, ess

Passenger Services Agent

Bar Manager

Bar staff / 7262 - Windmill, Stansted Airport

General Manager

Course Director, Welfare Officers and a Teacher for International Summer School

QC Associate Role (Fixed Term)

GP Surgery Patient Services & Operations Manager

Customer Account Manager

Retail Supervisor - M&S

Ward Clerk - Saunders Ward

Gardener

Articulated Dump Truck Operator

Office & Compliance Manager

Team Supervisor (Transport)

C&E Event Planner & Administrator - The Jockey Club - Newmarket Racecourse

Specimen Reception and Office Manager

Programme Manager – Bids

PROCUREMENT MANAGER

Deputy Manager

Operations Manager

I want to receive the latest job alerts for duty manager in elsenham, ess

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