Travel agents Work, Jobs in Elsenham, Ess (with Salaries)

Assisted Travel Check-In Agent / Host
ABM —Stansted Airport
- £14.12 an hour
- Full-time
- Customer service
- IT
- Communication skills
3d
Assisted Travel Check-In Agent / Host
ABM UK —Stansted
- £14.12 an hour
- Full-time
- Customer service
- IT
- Communication skills
- Employee discount
Quick apply
3d
Travel Consultant
Trailfinders —Chelmsford
- £44,000 - £49,000 a year
- Sales
Ground Handling Agent
ABM UK —Stansted
- £27,922 a year
- Weekend availability
- Free parking
Quick apply
Passenger Services Agent
PrimeFlight —Stansted
- Customer service
- Communication skills
- Free parking
- Employee discount
8d
Travel Sales Consultant
Trailfinders —Cambridge
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Art Handler
Sworders Fine Art Auction House —Stansted
- Full-time
- Driving
- Communication skills
- Time management
- Free parking
- Annual leave
Quick apply
6d
Guest Service Agent - Casual
N3 Hospitality Management Ltd —Cambridge
- £12.71 an hour
- Hospitality
- Bar
- Hotel
- Free parking
Quick apply
10d
Customer Experience Booking Agent
Camp Beaumont —Maldon
- £14 an hour
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
9d
Wedding Consultant
The Wedding Travel Company —Romford
- Part-time
Administration Assistant
The Wedding Travel Company —Romford
- Part-time
- Customer service
- Administrative experience
Travel Consultant - Harlow
Hays Travel —Harlow
- Part-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
9d
Retail Apprentice Travel Advisor
TUI —Chelmsford
- From £8.50 an hour
- Part-time
- Customer service
- Employee discount
2d
HR, Business Partner
Kao Corporation —Bishop's Stortford
- Management
- No degree
- Travel
Quick apply
Operations Director
Agfa —Cambridge
- Leadership
Operations Specialist
Neutreeno —Cambridge
- £32,500 - £37,500 a year
- Full-time
- Hybrid work
- Bachelor's degree
- IT
- Communication skills
- Annual leave
Quick apply
Part or full time self employed Property Inventory Clerk
Charles J Harrison Inventory Specialists —Cambridge
- £50 - £200 a day
- Part-time
- English
- Travel
- In-person
- Work from home
Quick apply
Photographer & Videographer
The Property Mill —Battlesbridge
- £24,420 - £25,000 a year
- Full-time
- In-person
- Free parking
- Sick pay
Quick apply
Onboarding Client Accountant
Encore —Cambridge
- £35,000 - £40,000 a month
- Full-time
- Remote
- Microsoft Excel
- Analysis skills
- Accounting
Quick apply
Onboarding Client Accountant Coordinator
Encore —Cambridge
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Accounting
Quick apply

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travel agents jobs near elsenham, ess

Assisted Travel Check-In Agent / Host

ABM -
Stansted Airport

Apply Now

Job details

Full-time
£14.12 an hour
3 days ago

Qualifications

Driving Licence
Customer service
IT
Communication skills

Full job description

Description

LOCATION: Stansted Airport

REPORTING TO: Duty Manager

SHIFTS: 4 on 4 off

PAY RATE: £14.12 per hour

Main Duties & Responsibilities:

To greet and check in all assisted passengers at the passenger assistance areas ensuring that high standards of service are maintained. The Check-in agent should ensure that they provide all passengers with legendary service, assess requirements of the passenger.

To operate the check-in desk (landside, airside or pre-immigration) meeting and greeting the passengers from 1st contact.

Assign tasks to team members.

Ensure that all passengers are booked into the ABM Airport Inform system.

Ensure amazing customer service is provided to all assisted passengers at each point.

Ensure you fully adhere to the SLA times for all passengers in all areas

Expedite a smooth transfer throughout the terminal.

Ensure all passengers are in the system and closed with comments were needed.

Ensure all CSAs communicate with you immediately after arriving at the Desks.

Immediately report any equipment faults and record job report numbers to the Duty Managers.

Immediately report and record any injuries or accidents to yourself or customers to the Duty

Manager

Identify potential SLA failures and highlight to the Duty Manager.

Ensure passengers are greeted respectfully.

Ensure the CSA follows the correct protocol for use of all equipment.

Ensure the CSA introduces themselves, asks passengers what assistance is required, explain the process, and prepare the passenger for the security part of the journey.

Complete an incident/Accident Report for any issue you may encounter, including any near miss events (recording any injuries as a result of an accident to yourself or customers).

During delays or disruption liaise with the operations co-ordinator, Airlines and handling agent to ensure that assistance passengers are kept up to date.

Call Operations co-ordinators to inform them of all extra passengers.

Ensure that the area is always kept clean and tidy.

Ensure ongoing care and communication to all passengers within the area.

Carry out any reasonable task as required.

Person Specification:

Essential

Excellent customer service skills

Strong written and spoken communication skills.

A polite and professional approach.

The ability to solve problems.

The ability to deal tactfully with upset or angry passengers.

IT skills.

Essential Criteria for an Airside Pass

To be considered for the role you will need to provide the following:

Full 5 years history that accounts for all periods of employment, self-employment, unemployment and education (any gaps over 28 days must be verified)

Valid photographic proof of identity e.g. passport or driving licence

Valid Visa/Proof of right to work for non UK and out of EU nationals

Proof of National Insurance No. (or evidence that you have applied for one)

Proof of identity and address (Utility bill, bank statement, etc.)

Acceptance of and willingness to undergo a Criminal Record Check (CRC)* and Airside Security Clearance

Where an individual has resided 6 months or more outside the UK in the last 5 years, the appropriate clearance must be obtained i.e. Overseas Criminal Record Check (OCRC) from the country of origin

Apply Now

Refine Your Search

travel agents jobs in elsenham, ess

Assisted Travel Check-In Agent / Host

Assisted Travel Check-In Agent / Host

Travel Consultant

Ground Handling Agent

Passenger Services Agent

Travel Sales Consultant

Art Handler

Guest Service Agent - Casual

Customer Experience Booking Agent

Wedding Consultant

Administration Assistant

Travel Consultant - Harlow

Retail Apprentice Travel Advisor

HR, Business Partner

Operations Director

Operations Specialist

Part or full time self employed Property Inventory Clerk

Photographer & Videographer

Onboarding Client Accountant

Onboarding Client Accountant Coordinator

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