Solutions engineer Work, Jobs in Elstree, Eng (with Salaries)

Technical Engineer - 2nd Line
Redsquid Communications —Borehamwood
- Full-time
- Remote
- Azure
- Microsoft Office
- SharePoint
Quick apply
7h
On-Site 1st/2nd Line Support Technician
Converge Technology Solutions —Hemel Hempstead
- £32,995 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
10d
Scrum Master - SC Eligible - Government Projects
ByDesign Secure —London
- £575 a day
- Temporary
- Hybrid work
- Azure
- Agile
- In-person
Quick apply
1d
Manufacturing IT Support Engineer
BTL IT Solutions Ltd. —Luton
- From £35,000 a year
- Full-time
- Computer networking
- In-person
- Free parking
Quick apply
1d
Technical Support Center Engineer
NTT Global Data Centers —Hemel Hempstead
- Full-time
- Salesforce
- Microsoft Office
- Analysis skills
Customer Care Representative
Medtronic —Watford
- £28,880 - £43,320 a year
- Full-time
- Hybrid work
- Computer literacy
- Data analysis skills
- Organisational skills
4d
IT Support Engineer
Kobalt Music —London
- Full-time
- Hybrid work
Quick apply
3d
AI Engineer
Atwell Solutions —West London
- £29,840.69 - £115,784.00 a year
- Full-time
- Java
- SQL
- AWS
- Work from home
Quick apply
8d
Machine Learning Engineer Intern (100% Remote)
Tether Operations Limited —London
- Full-time
- Remote
- Doctoral degree
- Computer Science
- English
AI Solutions Engineer
HeadFirst B.V. —London
- £4,000 - £8,500 a month
- Full-time
- Hybrid work
- Bachelor's degree
- JavaScript
- AI
Quick apply
4d
Service Desk Engineer (Field)
Charles Square —London
- £42,500 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Software troubleshooting
- Annual leave
- Gym membership
Quick apply
4d
Software Engineer (All Levels), United Kingdom
KoBold Metals —London
- £120,000 - £210,000 a year
- Full-time
- Remote
- System design
- AWS
- IT
Solutions Engineer
Sano Genetics —London
- £45,000 - £50,000 a month
- Remote
- Software development
- APIs
- HTML
AI Solutions Engineer
V7 —London
- £105,000 - £125,000 a year
- Full-time
- APIs
- AI
- Python
Software Engineer
The Natural History Museum —South Kensington
- £44,133 a year
- Hybrid work
- English
- APIs
- Employee discount
- Life insurance
4d
Trainee Vehicle Adaptation Engineer — Full Training Provided
Mobility Station —West Drayton
- From £26,500 a year
- Overtime
- Customer service
- Maintenance
- Driving
Quick apply
Infrastructure Support Engineer
Optoma —Hemel Hempstead
- Azure
- English
- Scripting
1st & 2nd Line Support Team Leader
Converge Technology Solutions —Hemel Hempstead
- £35,000 - £40,000 a year
- Full-time
- Management
- Customer service
- Windows
10d
Machine Learning Engineer Intern (100% Remote Worldwide)
Tether Operations Limited —London
- Full-time
- Remote
- Doctoral degree
- Computer Science
- English
DevOps Engineer (Security focus)
Allwyn UK —Watford
- Hybrid work
- Azure
- DevOps
- AWS
- Annual leave
- Employee assistance programme
Quick apply

I want to receive the latest job alerts for solutions engineer in elstree, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Technical Engineer - 2nd Line

Redsquid Communications -
Borehamwood

Quick apply

Job details

Full-time
7 hours ago

Qualifications

Azure
Technical support
Microsoft Office
IT support
SharePoint
Communication skills
Active Directory
Intune

Full job description

At Redsquid, we believe that the people who are brave enough to challenge the status quo and think they can change the world, are the ones that do… if you’re one of those people, keep reading!

We’re all about making a difference to our customers with the use of technology. We’re an innovative provider of IoT, voice & data, cyber, IT, cloud and technology services – our mission is to make our customers more productive, efficient and leaner, with scalable solutions that position them for success.

We work with passion, innovation and integrity, as a team. These are the cornerstones of our approach and our culture – we’re purpose led, and we recruit exceptional people who share our values.

The role will cover responsibility for a variety of IT issues for users, some of which will be straightforward, with some requiring investigation and problem solving.

On a day-to day basis, you'll be:

Diagnosing and resolving a wide range of IT issues for customers remotely.
Building, installing, configuring & troubleshooting hardware and software solutions.
Acting as the escalation point for our 1st line engineers.
Keeping all backend systems up to date.
Ensuring that customer information and documentation on our systems is accurate.
Providing proactive advice on best practice and approaches for our customers.
Supporting on project delivery work as needed.
Consistently developing your skills and knowledge.
Sharing specialist skills and ways of working across the team.
Achieving response and fix times within our SLAs.
Occasionally visiting customer sites on an ad-hoc basis as required, for installs or onsite work.

What you'll be aiming for:

Consistently positive customer feedback.
First time fix for issues whenever possible.
Response times always within SLAs.
Fix times within SLAs consistently.
Strong customer relationships.

Experience & skills:

At least 2 years in a full 2nd Line technical support engineer position, with 5 years+ experience in a technical support role overall.
In-depth understanding of how to deliver outsourced IT support services to remote users in a variety of businesses.
Experience with M365 platform – essential.
Strong working knowledge of Microsoft Office products – essential.

Other skills, knowledge & experience:

Office 365 – Exchange, SharePoint, Intune – Setup and Deployment
Azure – VM Setup, AVD Settings
Server Management
Active Directory
Hyper-V Replication
ADConnect Services

Who you are:

You are an experienced engineer who is customer-focused, motivated, trustworthy, with strong communication skills (both verbal and written).

You are able to work accurately and quickly, as the pace is fast here, with a high level of technical expertise. You will always respond proactively to customers, always look for solutions to problems, and have the ability to manage multiple tasks at once.

Quick apply

Refine Your Search

solutions engineer jobs in elstree, eng

Technical Engineer - 2nd Line

On-Site 1st/2nd Line Support Technician

Scrum Master - SC Eligible - Government Projects

Manufacturing IT Support Engineer

Technical Support Center Engineer

Customer Care Representative

IT Support Engineer

AI Engineer

Machine Learning Engineer Intern (100% Remote)

AI Solutions Engineer

Service Desk Engineer (Field)

Software Engineer (All Levels), United Kingdom

Solutions Engineer

AI Solutions Engineer

Software Engineer

Trainee Vehicle Adaptation Engineer — Full Training Provided

Infrastructure Support Engineer

1st & 2nd Line Support Team Leader

Machine Learning Engineer Intern (100% Remote Worldwide)

DevOps Engineer (Security focus)

I want to receive the latest job alerts for solutions engineer in elstree, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected